I don’t know why I keep giving this place a shot, maybe because I grew up eating Wendy’s and it’s the closest one to me. The fries are always horrible… They are cold and some are golden and some are burnt to a crisp. Not a good crisp either.
Adam P.
Évaluation du lieu : 4 Austin, TX
Had the the new bacon mozzarella cheeseburger after getting off work around 1am. Not only did I enjoy the cheeseburger with the delicious bacon… I enjoyed the company of my side baes from the next door joint Pallazio. Delicious burgers and scrumptious broads… They make the world go round.
Karlo U.
Évaluation du lieu : 2 Austin, TX
Avoid this place at nights, these people are lazy and don’t really give a crap. I don’t usually write reviews especially bad ones but this is my second time to be extremely disappointed with this location! Needless to say I won’t be going there anymore… ever… Save your self the trouble!
Jay B.
Évaluation du lieu : 2 San Antonio, TX
So we were forced into this Wendy’s because every other(3) spot that we tried just wasn’t working for whatever reason. The heat wasn’t working when we visited, and that made this a terrible place to eat. Even the staff was in jackets with beanies.
Steve C.
Évaluation du lieu : 2 Los Angeles, CA
Don’t let the new building fool you, the employees inside are rotten as ever. The food was sub-par and the service was ridiculous! It felt like I was in downtown Mexico City, no offense there was no one speaking English except the lady taking my order. The drink machines were out of whatever the hell it is they take to make the drinks, and the napkins were completely out, it took close to 15 minutes for me to get a napkin. When I was finally helped(there was no line) the lady told me I will stick them up. I had to improvise and go to the restroom for a napkin, I barely stepped into the restroom when I turned around and walked out. It smelled absolutely disgusting. Not coming here again, I hope your experience is better, there’s a chickfila right across the highway, or a bill millers just on with this frontage road. Check those places out if you’d like some guaranteed good service and experience.
Rocky T.
Évaluation du lieu : 1 Lake Jackson, TX
They screwed up my order had to drive back only for them to fuck that up too. Staff was rude but the mgmr tried to fix it.
Customer02 N.
Évaluation du lieu : 1 Austin, TX
Closed at 12:30am really. When Wendy’s is supposed to be open till 4am employees just hanging out acting stupid just because they don’t want to actually work so they’re telling everyone its closed
Kevin K.
Évaluation du lieu : 1 Austin, TX
If there was a 0 star review, that’s what they would be getting. I went through the drive-thru and ordered. When I got to the window and paid, I sat there for 5 minutes. They opened the window and asked me to move forward and they would bring my food out shortly and I did so. Sat there for another 15 – 20 minutes before I decided to walk in so I wasn’t late getting back to work. They told me it still wasn’t ready. I asked for my money back and had to wait a few minutes for somebody to do that too. They handed me cash and I walked out to realize that it was not as much as I had paid for NOFOOD. I didn’t go back in. That was not worth my time. No customer service values whatsoever. They should all be fired. Learn from my mistake. Don’t go here ever.
Austin A.
Évaluation du lieu : 1 Austin, TX
So I actually used to work at this location. And also recently lost my foster mother. I requested off the weekend after the passing to take care of some final arrangements. And the store manager OLGAGUERRERO approved the time off but only left me one day scheduled. I told here I understand that I have to loose hours but I can’t live off 46 dollars a week.(What I would have made on the shift). She told me that the only way I could get my hours back is to work the Friday and Saturday I requested off. And in fear of losing my job I did!!! But I returned Tuesday and had two write ups waiting on me for missing my Monday shift. Also the woman goes into the system and changes your clock ins/outs to prevent paying overtime. The restaurant closes at 4 am. And if the closing crew isn’t done by 5 am she clocks you out at 5 anyway. She also goes by Mary Jaimes. A lot of the staff work under names that aren’t theirs to avoid taxes, or child support, or the lack of citizenship. I WILLNEVERSTEPFOOTINTHEPLACEAGAIN. I MISSEDMYFOSTERMOTHERSFUNERALSERVICESTOCOMEBACKTOWRITEUPS. COMPLETEBULLSHIT. Also leaving here I found something that offers complete benefits and pays better. SOFUCKYOUOLGAGUERREROANDTHATFUCKINGWENDYSBITCH.
Susan R.
Évaluation du lieu : 1 Austin, TX
The worst. Ordered a spicy chicken combo with no tomatoes. Obviously, the tomatoes were included. My fries, which were supposed to be a medium were half empty and they almost forgot our drinks. I get it, it’s fast food but this place is terrible. I’ll stick to Whataburger. Thanks.
Erin P.
Évaluation du lieu : 5 Chico, CA
Sometimes you just have to give credit, where credit is due. Wendy’s is first of all, by far the first choice of late night eats. This location… Open til 4! So there we are, ordering a baconator and spicy chicken sandwich, baked potatoes, frosties, etc. And we happen to find ourselves speaking with the most pleasant person on the other end of the ordering box. Special requests at 3am and this guy isn’t phased at all. We get to the window, and learn his name is Randell. We profusely thank him for being so accommodating. It’s not often you stop and take notice of how nice someone is when you go through the drive through, but that’s just what happened in our interaction with Randall. So, we would love to say thank you! Thank you to the nice guy that made sure our food was perfect and did so with a smile on his face. Randall is polite and professional and much appreciated by his customers. Thank you again.
Melissa V.
Évaluation du lieu : 3 Austin, TX
Just got a Caesar chicken wrap that had hard edges… I can’t believe someone actually wrapped this and thought that would be ok. Its so gross. This is the first time. But I am very discouraged. I have also received a baked potato with no butter or sour cream… I mean come on! When I was a kid and worked at Pizza Hut I made sure to make really nice even pizzas and made sure there were lots of pepperoni, cause that’s service. I left 3 stars only because this place has been relatively consistent with good food and it’s very affordable. Some drive thru people are really nice, but the ones today were not.
Charlie T.
Évaluation du lieu : 1 Buda, TX
While quietly eating my lunch meal I was assaulted by what appeared to be a homeless man who deliberately walked over, bent down, and coughed on my food… and then disappeared out the door. I will not be going back to this location for dine-in. The management should keep these people out of their restaurant. I did nothing to deserve this treatment. Very weird.
Sonia G.
Évaluation du lieu : 1 Austin, TX
The window staff was completely rude… I asked for a receipt and she rolled her eyes at me… really. That is a standard given with any purchase. I asked for the manager and she was rude to him too… I will not visit this location again.
Andrew G.
Évaluation du lieu : 4 Austin, TX
I really like this location. The people are pretty friendly and it’s always so fast. If I want FAST food(Whataburger and Taco Bell are slow as hell), I go here. Wendy’s is pretty decent quality compared to most other fast food places, too. It’s still fast food but it’s not quite as scary when you look at what you’re eating as, say, Arby’s or Jack in the Box. I just wish that they’d ask if I want ketchup more often. A lot of the employees do but many don’t and I often drive off, ketchupless. ;(
Susan D.
Évaluation du lieu : 4 Austin, TX
After a trip to an amazing Salvation Army within a stone’s throw distance — we decided to hit up the Wendy’s for some grub. They re-designed this one — modern, clean, nice. Staff was very friendly. Food was fresh and affordable. I like Wendy’s a lot and sometimes they’re a bit hard to find, so when I have the opportunity, I like to go. They also have some great, really luscious salads. Would go back again, for sure! If you’re into thrifting and want some great furniture — it is worth it to check the nearby Salvation Army out.
Marcus R.
Évaluation du lieu : 3 Pflugerville, TX
Service is great, this place is definitely busy during lunch hour. But fast food is fast food so three-stars for being a great fast place. I also like the new modern layout.
Mark A.
Évaluation du lieu : 5 Austin, TX
Yes I just gave Wendy’s 5 stars. Maybe it is because I loved the place. or maybe it is because of the ¾ a bottle of mediocre scotch I just drank. Seriously though this place recently had a major renovation. They have a TV, a fireplace, and LCD menus. The employees are super friendly and actually care about customer service. I have never had such good service at a fast food place. I hope Wendy’s can maintain this, though I don’t see how it is really a sustainable model. Food is the same as always. Honestly the score is for the customer service and the atmosphere. Great manager and employees. Next time I am getting fries with no salt.
Jen T.
Évaluation du lieu : 3 Austin, TX
Fast food is fast food. They have good prices on their Value menu. Frosty’s are delish and just great! Their burgers are pretty good sometimes not much to rave about because, It’s a fast food burger. I prefer their bacon cheese burgers over anything. They have really good nugget’s in my opinion they come in regular and spicy. They are also open really late for those um. late night stops? So far so good with my visits to Wendy’s. now«Go get you sum».
Frank L.
Évaluation du lieu : 5 Burlingame, CA
I am a huge Wendy’s fan and have been to a ton of Wendy’s. This is by far the best one I’ve been to. Super clean, super fast, extremely good customer service, and best of all this location uses paper and boxes to serve the burgers instead of the paper/foil wrappers most locations use. This really does greatly improve the experience of eating their burgers and they just look better assembled and delicious this way. I’m also not 100% sure but I sometimes wonder if this location is using a slightly different bun and pickles because they are that much better here. And holy crap they’re open until 4AM. I’m going right now. Update: I went. Food was perfect once again. The Coke was pretty light on the syrup though. First time for everything I guess. It really seems like the machine should be like«oh I don’t have enough syrup» and refuse to make the drink rather than serve someone slightly sweet tasting carbonated water.