Woods At Manchaca

Stay away! Recently moved out of this place after living there for two years. Management is slow and unresponsive. Maintenance always leave tools and supplies behind and never clean up after themselves. Half the parking lot completely floods when it rains. Finally, if you have any problems to resolve with management after you move out, good luck! They will take weeks to get back to you and never resolve anything! I’ve lived many many places in Austin and this has been by far my worst experience.

The first thing you will notice about the Woods is how nice it is compared to the rest of the neighborhood (which includes low-​income housing just a block or so away). It’s a small, tidy little community of 42 properties (all 2/1.5 townhomes) with a pool, nice red brick, and some big trees.
The next thing you will notice is the lack of on-​site management — the office is located on a sister property at Congress and Cumberland. That wasn’t originally a big deal when we first moved in because the property manager had his shit together. Sadly, this was short-​lived as he left about three weeks after we moved in.
Enter the new property managers: Janet and Linda. While nice enough on the surface (when they bother to answer the phone or show up to the office), these are two of the laziest ladies I have ever dealt with in any business. Every maintenance request was a huge chore for them to address — and that’s if they bothered to write it down. When we moved out, some of the items on our move-​in maintenance request form weren’t even done! We had to fight for months just to get a leaky sink fixed.
Now the maintenance man runs away every time he sees us. He RUNS AWAY. (Just to clarify, we’ve never been mean — we’re exceedingly and possibly unreasonably polite.)
Each townhome has an attic as well, and our attic happened to be Squirrel-​a-​palooza for a while. The maintenance guy came over with a box of moth balls because «I heard squirrels don’t like moth balls,» and proceeded to distributed the ENTIRE BOX OF MOTH BALLS in our attic. Have you ever had the chance to smell moth balls? Imagine your entire attic filled with them, the smell permeating your walls, your furniture, your clothing… everything. Yeesh. The next tenants will have to deal with that as well — if the lazy managers will even bother trying to lease the place.
So let’s recap: managers who can’t be assed to actually manage; a maintenance man who is only semi-​competant and cowardly; a questionable neighborhood.
If you have any interest in this property (as the prices are reasonable, the location is convenient, and the apartment itself is pretty swell — just older), be warned. If Janet and Linda are still working in the office, just walk out the door quickly, do not pass go, do not collect $ 200.