The number 1 European Swimwear comes to the United States. Good quality, unique styles and the best service only at Banana Moon Aventura.
DAVID L.
Évaluation du lieu : 1 Miami, FL
Came here to but a bathing suit with my fiancée and at first the product seem very nice so we bought the suit and went on our way. The next day my fiancée washed the bikini so she can use it and she noticed that the inside threads were unstitching them selves so she decided to call Banana to exchange the item. The person told her that only the manager can do that and that she was not available and she will call back. That never happened, not surprised. We called again and the perosn told us that since my fiancée had washed it that it voided any exchanges, WTF?! One wash and thats it, please! What kind of lame store is this. I told my fiancée that we should go in person and demand en exchange. When we got there guess what? No manager available but the person in charged called her to help us. On the counter there was a sign that said no refunds but only exchanges which is what we wanted but the manager, after waiting for an hour for her to call back, insisted that since the bikini was washed no exchange could be done. Well after sitting there for 30 more minutes I guess the manager got tired of us and finally gave us another bikini. Befeore we left we decided to inspect the new bikini and the same problem was happening where the thread was unraveling and unstitching the border of the bikini. So we checked 2 other and the same problem. What a disapointing store, bad service and terrible products.