The lines to check out and at the cutting table are ridiculous! They will have employees stocking shelves, and the lines will be 5 – 6 people deep, and they don’t seem to really care. I have waited in line in this particular store to check out for 20 minutes. What I thought would be a quick, run in and get what I want and get out, turned in to being a very frustrating experience! I will choose a different place next time to purchase the items I need.
Debra G.
Évaluation du lieu : 5 Avondale, AZ
I just had the best experience ever. Tiffany and Andrea are wonderful. Actually all employees were. The very minute that I approached Tiffany she was helpful. Her ideas and everyone else’s helped made my experience feel so good. This place was more helpful than Walmart and Hobby Lobby other place I have been too in the past. I would recommend this place to anyone who projects that they need to accomplish.
Dawn H.
Évaluation du lieu : 1 Goodyear, AZ
The line at the cutting table is ridiculous. They need to come up with a better system. Like an express lane for people with 1 – 3 bolts vs 1 – 3CARTS. I will be here all night.
Jessica B.
Évaluation du lieu : 5 Avondale, AZ
I was here trying to color match the fabric I had. Unfortunately, I couldn’t find the right color and I asked a lady at the cutting counter. She told me that was all she had for me but the store in Peoria had a larger selection and I’d probably have more luck there. She was very polite and helpful
Richard M.
Évaluation du lieu : 3 Phoenix, AZ
I don’t typically shop for fabric, that’s something my wife does but I happen to need some material to upholster and after looking around online found out JoAnns had it. I was surprised to see how many options they have and for what I needed the quality and selection were good. I would say that the staffing was limited and the cashier wasn’t very friendly but since I’m used to shopping at hardware stores it was pretty normal. I would imagine the level of service I got wouldn’t satisfy their typical customer base.
Brian S.
Évaluation du lieu : 1 Goodyear, AZ
I just can’t say enough about how rude the staff is here. I will glady pay twice as much not to shop here. I have given them multiple chances. I recently went in and waited for 10 minutes at the counter(you have to get a number to ask a question because nobody patrols the store to help people) and get to the counter and ask if they have a similar fabric to what I am holding. The lady shakes her head and says«No, No, nope, we don’t!». Right behind her is a big sign that says how great their special order program is. Obviously this would be too much for this lady. I went to Hobby Lobby, bought the fabric and actually wound up paying less for a higher qualify fabric. My daughter has taken up sewing and she will not be getting fabric here.
Judy L.
Évaluation du lieu : 3 Avondale, AZ
It is a miss or hit for help from the employees. =(
Sharmaine M.
Évaluation du lieu : 5 Laveen, AZ
I went to Jo-Ann yesterday in hopes of finding a nice lace trim for my wedding invitations. There was a good selection to choose from, but they didn’t have the quantity that I needed. Whitney, a sales associate in the cutting department, helped me to place a special order for the remaining lace trim that I needed. The deal on the lace trim was already good, but to make it even better, Whitney went out of her way to let me know that I could download an app on my phone to access the current coupons that Joa-Ann had for the week. Whitney saved me 40% on my lace! The staff was very friendly – I wish I would have gone to Jo-Ann sooner!
Jill C.
Évaluation du lieu : 5 Phoenix, AZ
Friendly staff. Exteremly helpful! All craft stores(AHEMMICHAELS @ TMP), should have employees like this place does! Left with everything I needed for my baby shower favors, AND beading materials to fix my two lanyards.
Stacey H.
Évaluation du lieu : 2 Avondale, AZ
Sadly when I reviewed before and said generally the employees were nice is no longer true. In fact while having fabric cut today, we went a head and took the rest of the bolt, I had to ask about the normal 50% discount and was told I hadn’t asked for the fabric correctly. I apparently have to pretend I want less and then let them throw on the extra… Very odd. In my opinion if the bolt ends I get the discount simple as that. The one women cutting fabric also spent a good 15 minutes chatting with the customer in front of us(a regular it seemed) while we stood and waited. I really wish we had more fabric options out here.
Yuko m.
Évaluation du lieu : 4 Avondale, AZ
This store is one of very descent Joann fabric stores. Since I’m a quilter I wish they carry more cotton fabrics. One thing bothers me is some of sales associates still cut fabrics short. Also I bought some remnants yesterday and measurements was 1 inch more than actual length, it’s not a lot to return or get refund though… So far I’m happy to shop there.