The Chimney Doctors

When new to Conifer and being a first time home-​owner we have worked with The Chimney Doctors for over a year now with only positive feedback. We’ve relocated one stove, purchased/​added another and they even helped us build a chimney and install a great little wood stove to create a nice little office in our previously ratty and unusable out-​building. Helped us increase our home value for sure!
They’ve all been great to work with, prompt, polite and extremely helpful to the point of even taking time to educate us with any and all questions. I highly recommend their services!

Can’t really give a review of their work as no one showed up for the appointment we scheduled to have chimney in our new home inspected/​swept over a month in advance. When we called to inquire if they were running behind and when to expect their arrival we were simply told something came up and it would be a month before they could get out to our job. No thanks, we’ll be moving on.

These guys came in right after we bought our house for a cleaning and stove/​chimney check up. They said the chimney and liner was fine but we needed a new wood burning stove which was evident even to my 10 year old son.
We just got on the roof to measure for the new liner and low and behold, they never even cleaned the chimney or existing liner. 2 — 2.5 inches of creosote and ash at the top and it gets worse as it get close to the wood burning stove… that we have never burned since the supposed cleaning. It seems all they did was vacuum the stove. These guys said we could have a fire if we wanted to… apparently if we wanted to burn the house down.
They seemed like real nice guys but I would not trust this company with my life or yours…

I decided to have these guys do our annual chimney cleaning because I was at the home of another customer and what happened there. The lady there was going ballistic because a wood stove fireplace insert she had bought was going to cost way more to install than she thought. They remained incredibly calm throughout this tirade, admitted their mistake in measuring, and ate the cost of the additional work, which involved rebuilding her existing hearth so the new stove would fit. They came to our home, arrived on time, were very courteous and thoroughly cleaned up the mess that this work involves. Price was comparable to the sweeps we used before. Will use them again, especially if the promised discount is applied next year

Well, I wasn’t coming here to check out the reviews initially, only to look up the phone number for The Chimney Doctors (Matt and Chrystal) so that I could arrange a chimney sweeping this Spring on a wood burning stove installation that they did for us last year. Then, I saw the terrible review posted by someone else and I simply couldn’t believe my eyes. I just had to respond because everything he said was completely contrary to our experience and that of everyone else I’ve spoken to about this company.
Matt and Chrystal are top notch folks who do excellent work. After getting several recommendations from other customers, we chose them to install our new wood stove in our home in Bailey. Matt and his helper were timely, professional and extremely knowledgable. Our installation was not what I would consider an easy one, because we have very high ceilings and a steep roof angle. He never flinched, though, and suggested a different installation location that was probably even more difficult than what we had initially imagined, but it was much better in every way. The finished product was simply stunning! Afterward, he cleaned up so that I couldn’t even tell he had been there at all. Following his instructions, we experienced absolutely zero problems in operating our beautiful new stove and I would not hesitate to recommend them to anyone who needs an installation or service.
And no, I am not ‘related’ to these people, as insinuated by the previous reviewer (I question whether that guy might, in fact work for a competitor). In fact, I’ll go so far as to post my personal phone number here: 720−519−3169 (Rich) and invite potential customers to give me a call. I’d be happy to send over pictures of my stove and chimney installation, if requested. I recommend them enthusiastically!

These guys are simply hands down THE WORST! «Matt the certified owner» after inspecting the job and ordering parts failed to install a new chimney cap while doing a new installation causing me to be smoked out of my house less than one month after the work was complete. Then the owners wife «Crystal» insisted this had to be my fault stating «You must be burning wet wood». This is NOT my first fireplace and I use the same moisture meter that qualified chimney sweeps use to test all of my wood. I never burn anything with a moisture reading higher than 3%. I then had the service tech from the fireplace company come down to inspect the situation to verify what I already knew. The next issue is they didn’t even have updated insurance info listed with the place of purchase. As for the review done by «Kevin B», you must be a relative or the only lout employee of this dangerously worthless company. Matt, Crystal and company will cause someone’s house to burn to the ground, don’t let it be yours!!!