Body Xchange

So disappointed! I’ve been a member here for a few years now and the facilities continue go down the drain. For years there have been issue with not enough weights for the classes. Dirty equipment, floors and mirrors. We have, on several occasions asked for these issues to be addressed and was told that there would not be new equipment for the classes brought in. Today was the final straw! After a class, (full of women) the stalls in the bathroom were all locked! They locked us out! The excuse was that they were out of toilet paper! When asked why, we were told that the weekend employees didn’t stock them! It is Thursday! Pick up toilet paper from Costco! What are we paying for here? Come on Management (Jeremy) get on top of this! The only reason I’m still here is because of 2 very impressive weekday morning instructors. Might consider moving on over to In Shape if Body Xchange can’t get it together!

I am currently a member and I have the option to go to all their gyms including their «spa» gyms.
This gym is one of those, which has an exclusive section for ladies only. The section is pretty nice and spacious for many ladies to be able to exercise. The other section that is for males and females is not, maybe just a little bigger than the ladies section. The gym is overall not that big compare to their other gyms but its still doable. I think they did this to give the feeling of a spa. To my opinion it should be bigger since you are paying more for this type of gym.
They do offer classes, tanning, and massaging in this location.
Overall it is not my favorite (it is too far from home) but it is very nice. My favorite part is the type of people that come here. Especially because the males they are not creeps! I know I have gone to other Body Xchanges and it was filled with creeps looking at you):

Worst gym I have ever done business with in my life!!! BEWARE! They will lie to you about your contract give you false and misleading information, Try Inshape or 24hr even planet fitness over them! These people are a joke, I fulfilled my contract with them went on a month to month basis, signed a cancellation form, back in 2013! They sent me to collections saying I never canceled on a month to month basis with is the dumbest thing I have ever heard. Don’t even bother calling cooperate for an issue or problem they won’t help you, even the collection agency was nicer to waive the amount because of the miss leading information! THANK GOD!
If you want to ruin your credit or have a bad experience def try body xchange

Bad company, made it very difficult to cancel services when moving out of state. Talked to many people on the phone, they used the fine print in the contract to manipulate me into waiting out my time on my contract and just finish paying for the duration of my contract. Than, ensured me after my 13 months of payments for a 12 month contract were up that they had put it in the system that it would be canceled, it was not and I am still going through hoops to get this company out of my life.
Member services operator was VERY rude, kept talking over me when I tried to explain my situation.
Also, what kind of establishment makes it so hard to leave a 30 $ a month contract? If they had any pride in theyre facilities they wouldn’t have to turn down early terminations so harshly, it must be a common problem for them.
To sum it up, facilities are «ok» but crowded. A lot of employees sitting around when the floor was a mess or disorganized. They will try and get you to spend you’re money on trainers, very expensive and most money goes to the facility (a large percentage goes to body xchnage). I just can’t agree with this gym on any level, bad customer service and they are out for large profit. I had a friend who worked for them and was an outstanding trainer but explained to me the large hustle that is associated with gaining customers and selling training. He barely made it by on the wages set by the gym, he had to prey on inexperienced customers just to scrape by.

Clean facility, friendly staff, and hardly anyone is in the women’s-only section of this place. I can get a workout without worrying about people staring at me 0_​o

Clean, not packed, and everything you need to get your workout on! Spin classes too to get that heart pumping!!!