Carl’s Jr.

This Carl’s is always clean and friendly.
Still hard to beat the $ 4 meal deal.

Well I drove thru on 9÷3÷15 around 10:15 am. and the guy at the drive thru window was so professional. Even when we pulled around, he was still helpful. The one thing I can say about this location is that they never got my order wrong, unlike ALOT of the fast food places around here. I wish I knew his name so that I could let the manager know how professional this cashier was. And the food stays warm, even the coffee, which I do really like.

They didn’t mess up my order, and that’s a plus at Carl’s Jr.
I entered about noon and it was somewhat busy. I wasn’t sure what to get. This was a Green Burrito location, which I like, as I can order less food.
He asked me if I wanted to try an all-​natural burger and I ordered the Mushroom-​and-​Swiss Burger, which is not to be confused with the Hardee’s Mushroom-​Swiss burger that is so amazing.
It took a little while and the same person brought my food to the table, forgot to take the number, but was gracious when asking me if I needed anything else. I wanted to suggest that they clean the tables, stock the napkin holders, and speak more clearly, but I did not. Carl’s Jr. as a company has a problem, while Hardee’s on the other side of the country generally takes care of business, even though they’re both run by the same parent company.
The food was good. All-​natural didn’t give it better taste, but it was fine. Having gravy instead of tomatoes and lettuce would have been okay, too.

Over ten minutes standing inside, waiting patiently, with no service given. This is after the manager taking the orders has made direct eye contact with me several times while standing and waiting to be assisted. He was, however, more than helpful to whomever walked up and just started asking for condiments and bags, especially to the three women in the moo moos.
Eventually, walking out without service or food was the only option.

It’s Carl’s jr. They give your food most of the time the way you ask for it. I have yet to have a bad experience with them.

If I could give this location no stars I would. Horrible. Everything about it is horrible. It’s dirty, staff are rude, they rarely get orders right. I keep returning because it’s the only carls jr near my work. At least 3 times I week they get my order wrong. They leave trash cans overflowing with trash throughout the day. Whoever owns this location or is the manager needs to step down. Obviously he or she doesn’t know how to run a restaurant if they can’t get this place to be any better than this. Worst restaurant ever! I’ve had better service in Mexico on vacations.

The sad thing is, I’ve always talked up Carl’s Jr. as not your typical fast food joint. But this location proved me wrong. Service was terrible. Food was terrible. The only nice thing I can say is that it was clean. I know I went in kind of late — 8:30 pm. But not so late that I would expect such a terrible experience. The location off of Stockdale and California has never disappointed me, and I will never come back here. A shame.