Icon Eyecare

Bakersfield, États-Unis

3.2

Ouvert en ce moment

20 avis

Uniquement sur rendez-vous

Contacts

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Téléphone :
+1 661-396-7772
Adresse :
3880 Gosford Rd, Bakersfield, CA, 93309
Catégories :
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Carte

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Informations professionnelles

Sur réservation uniquement
Oui

Aujourd'hui

Aujourd'hui 9:00 – 17:30
Ouvert en ce moment
Heure locale (Bakersfield) 10:35 mardi 24 juin 2025

Horaires d'ouverture

lundi 9:00 – 17:30
mardi 9:00 – 17:30
mercredi 9:00 – 17:30
jeudi 9:00 – 17:30
vendredi 9:00 – 17:30
samedi 9:00 – 13:00
dimanche –

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20 avis sur Icon Eyecare

Pas d'inscription demandée
Évaluation du lieu : 5
Arvin, CA
Staff is ok, some ladies are more helpful and cheerful than others. But the doctor himself is great super friendly, nice, informative and good with kids which is great since I take my daughter with me everywhere. Like I said staff is ok but mainly go for doctor been t trying many different doctors for years but been coming to him last 3 years and always felt comfortable even my husband likes and perfers him aswell.
Évaluation du lieu : 4
Bakersfield, CA
Had a good visit in and out like always.
Doctor was nice and good at communicating with me. Only downside is the waiting list to get an appointment is ridiculous I called in February and they didn’t have openings until may!
Évaluation du lieu : 4
Bakersfield, CA
I’ve never had an issue at this place. The girls at the front are helpful in finding glasses with me. The exams are always quick and the doctor is nice.
Évaluation du lieu : 4
Bakersfield, CA
The waiting room is clean and cute. Had my glasses done here last year and it seemed much more «customer service friendly» back then. The doctor was quick and efficient. Had my appointment at 3:30, but wasn’t seen until about 4:45ish. Got a nice discount for getting transitional lenses. Ladies up front could be more attentive, although not all of them are like that. Some are super nice. Don’t mind returning.
Évaluation du lieu : 5
Bakersfield, CA
The girls were very nice up front ! I’m glad I didn’t go based off of reviews. While in there I overheard a conversation and some people are just so rude. Approach the girls with respect & maybe they won’t be rude. Stop feeling in titled..
Évaluation du lieu : 1
Bakersfield, CA
The lady’s are rude AF
They really have sorry lives and have nothing better to do then be rude they are probably all divorced and miserable.
Poor ladies no man likes a bitch for a wife
Straight up
Évaluation du lieu : 1
Bakersfield, CA
WARNING!!! Terrible terrible business… Most of the staff is incredibly rude and treats you as if they’re doing you a favor by seeing you. Zero customer service… Despite that, I decided to give them another shot, thinking maybe things had changed. Called to schedule an appointment for me son in February and the soonest they could see him was AUGUST! Seven months??? No one is that busy… If they were they’d staff accordingly. This is simply a poorly, lazily run business with bad employees and staff.
Évaluation du lieu : 5
Bakersfield, CA
Just had the best experience at icon eye care. Dr. Nguyen was a great Dr. The staff was very friendly. I can’t wait till I can see again with my new glasses. He cared about my vision exam and explained what was going on with my sight. I will recommend icon eye care to my family and friends. Thank you so much for a great experience Dr. Nguyen and staff at icon eye care.
Évaluation du lieu : 1
Bakersfield, CA
Worst optometry experience of my life. They took 5 weeks to get my glasses then never called me to let me know they were there. When I went in the glasses were messed up and were not correctly adjusted, they refused to fix the issue telling me i have to take them for a week to have them fixed. 2 months now and waiting for their next mistake. Find a different optometrist TRUST ME. All of the reviews that are good are premature, you will notice these folks saw the doctor but have not recieved the glasses yet which is where the policy of «we cant help you uness you take the glasses for a week» comes into play. I understand the idea of an adjustment period but there was a mistake made and they refuse to fix it.
Évaluation du lieu : 1
Bakersfield, CA
I have been to many optometrist over the years and this was the worst experience I have ever had. I didn’t meet the doctor, the appointment was for my daughter. I was misinformed about their procedure for a contact lens exam by the office staff. Then, when I said forget it I am going elsewhere, they refunded the payment I made back to someone else’s account. Incompetent office staff!
Évaluation du lieu : 5
Bakersfield, CA
I had a great in &&‘d out experience with them. As soon as I arrived it was all smiles from all employees, made me feel very welcomed. Dr. Tong got me straight in &&‘d out, leaving me with 20⁄20 vision in the prescription I will be receiving w/​my glasses. Lupe was the person who helped me pick out my frames. She was very helpful showing me ones she liked, also had. I just had an over all perfect experience.
Évaluation du lieu : 5
Upland, CA
I had a really good experience here. The girl up front which I believe was Lupe was very helpful. She assisted me when I made my appointment and when I went in for my visit she and the rest of the ladies continued to be helpful as well. I loved their variety in glasses and the doctor was awesome. I’ll definitely be coming back again!
Évaluation du lieu : 5
Bakersfield, CA
I love this place! The new Dr & his staff are so sweet & helpful! It didn’t take long at all to get my eyes examined & to pick out an awesome frame. I can’t wait to get my new prescription glasses & have my 20⁄20 vision back lol!
Évaluation du lieu : 5
Bakersfield, CA
I had a great experience at icon, they recently hired all new staff, and the doctor is even different than the previous one. I was seen quickly and I did not feel uncomfortable. Don’t let the bad reviews stray you away!
Évaluation du lieu : 5
Bakersfield, CA
Its my first time with Icon, and my provider was Dr. Kevin Wang. He’s very upbeat with a positive attitude. I enjoyed my experience here today. They have a large selection of brand name glasses for anyone. Staff are friendly. Best of all, I only waited 3 minutes to be seen!
Évaluation du lieu : 1
Bakersfield, CA
Waited an hour n half past my apt. So plan on being here awhile. They could care less about my time. Very rude! I suggest to Try another place. They are also expensive to buy frames. Never coming here again.
Évaluation du lieu : 4
Bakersfield, CA
Dr Wang is awesome! He takes his time and really cares about his patients by going the extra mile. I definitely recommend this eye care office. Also, Lupe at the front desk was quick, kind and helpful. Only reason why it’s not 5 stars was because they messed up my appt time by accident and it took me 3 months to get an appointment to begin with.
Évaluation du lieu : 1
Bakersfield, CA
Horrible front desk help. After dealing with their rudeness for 20 minutes while trying to get insurance handled we finally saw the doctor who was quite polite. After the actual exam you are sent out to deal with the horrible staff again. Waited over 3 weeks for my contacts to come in– and then had to deal with the staff AGAIN while picking them up. Each and every one of them were rude and snappy even when speaking on the phone to make an appointment. Will not return again.
Évaluation du lieu : 1
Long Beach, CA
This place has some serious control issues. My nephew really needed glasses but could not afford to buy them at the office. So I went online to
(awesome online store for glasses check them out) but I needed his PD (Pupillary Distance) when I called the office to get his PD# they refused to give it to me unless I paid $ 15. When I asked why if it was part of his prescription, she kept repeating it was they’re «policy» LAME!!! They Couldn’t even give me a reasonable explanation. I received better assistance from the zennioptical help desk. I even spoke to the supervisor. Good job Gina! Not!
Évaluation du lieu : 1
Bakersfield, CA
The office is dirty and the customer service sucked. Having the lady helping us roll her eyes multiple makes you just happy doesn’t it? Plus when going to pick up my glasses (before 6, which is their closing on Wednesday) they were already closed. Definitely never coming back.