Kern Medical Center

if I could give it a NO STAR rating i would. The nurse I was nice but unprofessional. The REST OF THE STAFF WAS RUDE AND USELESS. They wanted to run numerous tests ‘just in case” but could not even tell me what the clear and obvious injury was. Claiming no radiologist was available to read the xrays. Call back to find out the results and the admin staff was as rude and ignorant as you can imagine. She told me to go seek care somewhere else for results because they don’t give results over the phone and hung up on me. According to the nurse the day of the accident (FRIDAY), no one was able to give me results of the xrays they took and when I called back the next day (SATURDAY), I was told to call back MONDAY bc a radiologist should be available by then… just UNBELIEVABLE! DONT TAKE XRAYS or RUN TESTS if no one can give you the results… I ended up being discharged, with NO PAPERWORK, I might add. I went to my hotel and splinted my own wrist bc KMC did NOTHING for me but waste my time and charge me for it. ALSO, while I was there it came to my attention that they care for mostly inmates. I am so sure this is why the staff are such a-​holes. Customer service or care is not a priority. So after all is said and done I was told they COULD mail me results after I sign a release of information document. What good does that do me if I have a stress fracture and need treatment NOW??? just ridiculous! This facility should not be open to the public. It should be burned down immediately. If you injure yourself in Bakersfield, just drive to LA or next major city north. better yet, STAY OUT OF BAKERSFEILD!!!

I like the ER there they actually do listen to you and help you out. I’ve been to places where they just ignore everyone. The new renovated waiting room looks pretty nice too.

I’ve been hurting for a month now in sever pain I was coming in and out of memorial and they would send me back home cause they weren’t thay concerned about me or my health. I finally give Kern Medical a chance! Wow theses guys are on top of everything, went through lots of testing scanning. Kmc finds what’s wrong with me and like that I was into surgery! Very happy that they took the time and patience to take care of me and find out what was really wrong with me.

Please, please, please, stay away from this «medical center» if you can!!!
I was in a car crash a year ago and had to get cleaned up and stitched. The doctor did a terrible job at stitching my FACE — I was left with pretty bad scars. I had 13 stitches on my eyebrow and half of them were done when the anesthesia had already lost its effect. Needless to say, it was very painful and the fact that I had to get stitched in the hallway didn’t help.
The ER was full with crackheads and drunk people. There was a shooting in front of Starbucks. yes, Starbucks. and some weird people with gunshot wounds were also in the ER.
Anyway, six months after my visit there, I was still feeling an unpleasant sensation in my knee. It turns out that they didn’t clean me well enough and I still had pieces of glass in it. To top this off, another six months later, I found out I had pieces of glass in my forehead too!
This was by far the worst hospital experience I’ve had in my life!

Reading reviews, Raj’s comment sums up this facility. Other comments about race are interesting. Over the past 16 hours I’ve met Latino American, East Indian/​Mideast-​Americans, African-​American, Anglo American and Filipino-​American staff. They’ve been good caregivers. Maybe someone’s wearing Race Goggles, like Beer Goggles, but about humankind. I also saw representatives of many other cultures, but did not work with them.
I’ve been in a notable medical facility festooned with colorful self-​praising giant banners, shelves of #1 awards as glassy as the lovely floors. Yet a family member lay in a puddle of urine for two hours and her request for pain meds forgotten two hours while the nursing staff chatted away at their station.
In this hospital, my family member’s urinary needs were cared for in 20 minutes. Ditto for pain meds. Those are big on my checklist.
Another is being on a recovery floor or ICU and staff is checked out on equipment alarms. The ding and ring for a long time and nobody checks or shuts them off.
That hasn’t happened here for my family member.
People wait for rooms in all types of hospitals. They also end up getting discharged later than promised.
This place, from my observations is O.K. It’s associated with the UCLA Med Center. That’s good. It will triage your emergency, admit you appropriately and keep you alive if possible. Sanitary procedures are good, equipment meets requirements.
There likely are MRSA and other infections occurring here. They occur in almost every hospital.
If patients ARE treated differently due to heritage, that should change. What do any of us want? Kindness and consideration.

My stepfather and mother got in a horrible car accident and my mom broke her neck; on the c6 and c7. The trauma nurses were so nice, and they told me what happened even after I asked a thousand times. But at night time we were moved into one of their curtained «rooms» (or so said the Korean nurse). We asked for several hours to get a room and which other nurses and doctors said it was okay when one opened up. One guy nurse was so nice and told us that he will keep checking in on us and told us every medicine that my mother had to take. But the Korean nurse name Jan or something with a «j». Was rude and remember my mother broke her neck, he said «she can walk», «I think she’s fine», «move over now». Like she broke her neck for Christ sake. The other nurses moved her and was careful. He just pulled her over to the other bed. He said «she’s fine». When he put us in the new room we asked for, for 3 hours he just shut off the light and left. Didn’t say a word and was slamming the bed frame and didn’t even hook up my mother to the machines. What kind of person does that.
Honestly, I’m not from around here, I moved here 4 months ago and this hospital is the last hospital I will ever go to. This is a horrible hospital. Or maybe it is just the staff at night. They make you wait forever. They are rude to you in the waiting area, and they obviously don’t care about anything. People are screaming in the «rooms» and they have police officers roaming around with people in handcuffs. Bathrooms smell like straight up pee on the ground. I think that the nicest we were treated was in the morning time with those trauma nurses. These night nurses are just terrible. They don’t care if my mother becomes paralyze when they move her to another bed. Seriously DO NOT COME HERE.

I have been sent to here from trauma. I have motor vehicle accident, and have multiple lacerations on my arm and head. They took out glasses from my arm and left of 1,2 glasses in my finger & toe. I don’t know if they knew how dangerous is it. After they do check up for me, they gave me food and try to kick me out of the room. After 2 days, I came back to this hospital to check up because there are 2 glasses on my arm & toe. I signed up first before many Mexican women but those Mexican women has been called before me. I mean yeah, I came first & they always told me they have no room available yet. Finally, my name were called & I still need to wait more time to wait for their X-​Ray getting better. When I told them I need to go because my house far away from here 2 hours to drive. They always gave me an excuses for non-​make sense stuff. I am Asian & yeah I felt so racism around Mexican service. Do what you need to do. Don’t come here if you don’t want to wait your time.

This place is horrible. One star is generous. My family was in a very bad car accident as we were driving thru Bakersfield and had to be taken into this hospital. My husband and two boys were admitted and stayed for 5 days so this wasn’t a one time bad experience.
The nurses from all three areas where my family was at were the absolute worse I have ever encountered. From the trauma center to the ICU where my husband was. They were rude and could care less if you needed something or had questions. I didn’t get to speak to a Dr until almost two days after even though I asked repeatedly for him. Finally when I did see one and wanted to get information on my husbands condition he had no clue what was going on. They have more medical students than Drs it seems and they are the ones that come around but are not prepared to answer questions.
This place is like a county hospital. Police officers are sitting outside of rooms where the patients are handcuffed to the bed. I’m not kidding. I saw at least about 10 ppl like this. Also hospital is in a horrible area, shady people. If you can avoid this place do so at all cost.

We went here yesterday my boyfriend was having stomach pains we sat in the emergency room 4 hours nobody had seen us the people that were coming in after us have been seen before us ask the nurse when will Dr be able to see us she was so rude tell me I don’t know I don’t know when the doctor will be able to see you but yet they’re taking other people before us when my boyfriends having bad stomach pains and throwing up this is the worst hospital and this is why they get sued because they don’t care about their patients and for her to have an attitude she can go f*** herself. So I got mad and we wandered off going to San Joaquin hospital they were wonderful they wander off helping us way better than Kern Medical Center and the hospital is way cleaner and the staff were way friendlier I know I will be going back to San Joaquin if I need to go to the emergency hospital

Absolutely horrible. 6 hour wait in recovery to get a bed after surgery. That is all

Community hospital with emergency services. Not state of the art hospital but good enough for almost everything.

Only go to this hospital as a last resort. My son laid in a bed in the ER for 16 hours, waiting for a room. The hospital is extremely dirty and smells. The nurses, residents and staff do not sanitize or wash their hands and don’t wear gloves most of the time.

I was recently admitted into the hospital for an abscess on my intestines the size of a baseball. KMC is where I chose to go. As stated in the above review it does take a while to get through the waiting room. Once admitted I ended up staying 10 days. Once admitted I had a very pleasant stay. As pleasant as could be for being in the hospital. The food they fed me was not too bad, The nurses were super nice and knowledgeable. And the medical teams went well above and beyond. Overall I am very please with my stay and the outcome of my procedures. Almost fully recovered and it’s been less than a month.

Ok, so I have experience in this Hospital both as a patient a few times and as an intern working the ER during my Paramedic training.
This is very difficult to rate, it has a good side and a bad side.
If you are in serious condition, such as you have been shot or stabbed, this is the ER you want to be taken to. They have the most experience in dealing with these types of critical injuries than I think anyone else in the area, Car wreck etc. This is a teaching type hospital and they know their stuff.
For any heart related illness/​emergency, the closest is best but if you have a choice I would of course go to the bakersfield Heart Hospital hands down.
Now for the bad side, I have given the hospital a single star based on being a walk in ER Patient, both from what I have experienced and seen in the few times I interned there.
The problem is, This is everyone’s favorite go to ER in the city here, most people are uninsured so they default to KMC (Kern Medical Center) for just about every ailment. they also get all the very serious injury in the area, The more serious the issue, the further up on the list you go, it is not a first come first serve type office, it is an ER.
So unless you came in by Ambulance or are going into labor, or have an open chest wound, you can expect a long long wait to get seen. They only have so many beds, often they have to put people on beds in the hallway.
Once as a patient, I had what turned out to be a kidney stone, I was urinating blood and in severe pain, almost blacking out, the lady next to me had some type of serious sickness, food poisoning maybe, she kept going outside in the bushes to vomit, then she just, she looked so bad, Like she was dying, She was there before I came in, and got taken into the ER out of the waiting room just before me.
From the time I walked into the door until I actually got to be taken into the ER and examined by a DR. was 11 and a half Hours in the waiting room, It was a horrible night.
The staff the the best they can but they are often overwhelmed by the numbers of people.
If you need to make a trip to the ER that does not require an ambulance I would suggest going to one of the other ER’s in the area, you will be seen much faster and will not be adding to the crowd at KMC.
My 1 star is a rating for waiting times, Not on the staff or their abilities., They are good people and I enjoyed my time interning there.
If you are in pain or sick as a dog and miserable, you want to be treated as fast as possible, KMC would not be the place to go. San Joaquin or Mercy would be a much better choice. My favorite is Mercy Hospital for walk in ER visit. Much more likely to be in and out.

The staff is always very friendly and caring!
I just had my surgery here for removal of precancerous cells and it went smoothly!
Thank you Dr Wan Ping!
I would go back if need be!

ER admission staff in the ambulance entrance is rude as all hell! Came in with a kid and this nurse rudely asked if I had per paperwork. I said just got there and was not sure what paperwork she wanted. I had a folder in my hands and she demanded to know what it was. She then said by paperwork she wanted to know if I had the child’s info. Seriously? She needed to ask for that then and not be a rude witch!

My fiancé (who was only my boyfriend at the time I drafted the lowest comment!) was given insurance last October through KMC and it’s slow, but very effective. He ended up having to have 2 major operations. He is about to go in for the 2^nd one, but our experience with the first was nothing but amazing!
For those that don’t know, KMC is a teaching hospital so they have the BEST of the best teaching up and coming surgeons. They have excellent DOU care and even once he was released into the general floor for a short stay, the nurses were down-​to-​earth, friendly and even fun! My fiancé has a silly sense of humor and all the nurses loved visiting him and even spent time watching TV with him (sorry if that took away a few minutes from anyone else! But nurses are customer service givers as well as caregivers.)
We were completely happy with the care given during his appointments and hospital stays.
I’ll be drafting a detailed review after my boyfriend is discharged from the hospital, but I wanted to compliment Perry our WONDERFUL recovery room nurse and several other nurses who have made him more comfortable. One nurse treated him poorly, but since then everyone has been sweet and helpful.

I wouldn’t know what care is like at this place, because after calling to set up an appointment, being put on hold for ten minutes, being told the scheduler is away and that I’ll get a call back, calling back 6 hours later after hearing nothing, being transferred twice, giving all my personal details, being transferred two more times and put on hold for another ten minutes, I was told that they needed to receive my medical records *before they’d schedule an appointment*.
Are they sifting patients or what? I’ve never heard of a place wanting records that early. Anyway, congratulations for wasting an hour of my time before I even stepped foot in the place guys, you’re wonderful.

I cannot say enough about the labor and delivery staff at Kern Medical Center. My daughter was induced with her first baby and was there for 2.5 days. The nurses, anesthesiologist, interns, and delivery doctor were wonderful! They were all so caring, knowledgeable, and passionate about the hospital and their profession.
Thank you for making my daughter’s child birth experience so wonderful!