Old Navy

Seriously one of the dirtiest and disorganized stores I have ever been to. It also seems like the quality of their clothing is going down. I have never been to this location when it was clean. There are always clothes all over the floor. The clothes are never put back in their proper spots. I can’t find anything! They don’t have the best customer service either.
I’ve stopped buying most of my boys’ clothes here because of these reasons. I don’t really plan on going back. My older son loves their graphic shirts. I fear I won’t be able to find him shirts he likes in the future.

I really dislike going into an Old Navy. Online great, in person DISASTER! The store is always a wreck. Never more than 2 cashiers for the 10 guests in line and though the clothes are a bargain they really aren’t of great quality. I’d rather pay more and shop local. I’m giving two stars cause they have cute commercials…

The staff definitely needs some retraining. Especially when it comes to credit card transactions. They refused to admit their mistakes in calculating discounts, which wasn’t a big deal. It was just a $ 5 different I was fine paying but another employee decided to sign for me and void the transaction causing it to decline when they tried to rerun the transaction. At that point she said my card wasn’t activated… how does that make sense when she just processed the card… she also failed to give me a receipt saying the transaction was voided. This place seriously needs to rethink their training procedures. This employees reaching over the counter and signing for customers to void the transaction they messed up is not ok. And I doubt the Credit Bureau would approve of a consumer practice that goes against the customers approval.

Every time we go school shopping we always make a stop at old navy. Whether we shop at the mall or some outlet. The prices on jeans are always on sale and there’s always good deals throughout the year.
My older son is pretty picky w his clothes, but always finds the right jeans here. After all, who can beat $ 15 jeans for a teenage kid?
There’s a lot of nice things on their clearance racks and old navy caters to the whole family.
Whenever there’s a sale it gets pretty packed, so if you’re okay w long lines then you will get great deals here.

Typical Old Navy in terms of crowdedness. That’s almost always a given. However, all employees (from the ones on the floor folding clothes to the dressing room attendants to the cashiers) are friendly and more than willing to assist. A woman was talking loudly on her cell phone in a different language while looking at items on a special sale table. She was looking for shirts in a certain size across the table and asked one of the associates to get them for her. It appeared as though she was able-​bodied and just being super lazy (and of course, still on the phone). The associate didn’t blink or give any attitude whatsoever. She just obliged and was very nice about it. That’s going way above and beyond, if you ask me. There was a long line to check out (as is typical) but more associates opened registers and it went very quickly. Cody has helped me the past two times I have been there. He is always very sweet and polite. Not that it matters, but he’s also quite the cutie. :-). I always enjoy my experiences at this store, even though it’s crowded. Five stars for sure!

A great place to take the wife! She can purchase a bunch of nice clothes at clearance prices that don’t break the bank!
She leaves happy and so do I!

I love shopping for cheap jeans here. This is always one of my first stops on my «Day after Christmas» sales junkets.
The jeans seem to fit my body well, and I’m certainly no skinny-​mini. They also wear well, and don’t go out of fashion quickly. In other words, they are cute but not so trendy as to go out of style overnight. I particularly like the large selection of styles that are clearly marked by feature: straight leg, boot cut, high rise, medium rise, low rise, stretch, they have them all.
The salespeople are really good at keeping the jeans well-​organized. Once I find the right combination of features, it’s never too hard to find my size and color — dark, medium, light. It’s easy to get into the store, find what I need, and get out again.
My mom likes to shop here with me, too!