Snider’s Cyclery

I went in on a bike ride got my lug nuts changed because they were stripped and asked for my chain to be tightened. needless to say, i left with ¹⁰⁄₁₅ $ lugnuts.

When I was a broke college student, I put together enough money to buy a Walmart BMX bike. Unfortunately, one of the crank arms came off, most likely due to Walmart’s shoddy work. (Then again, Walmart sells BSOs — «bike-​shaped objects.»). So in the middle of the Bakersfield summer (that reaches above 100 degrees), I loaded my bike in to my crappy van that had no air conditioning and went to this Snider’s location. I asked the guy at the counter for help and he laughed at me.
Based solely on this incident years ago, I have refused to patronize this store.
Now that I am I older with an affluent job, I could seriously walk in to Snider’s and buy their most expensive bike in cash with little to no detriment to my financial status. And I always think back to that guy laughing at me and my bike and how I needed help and he chose to turn it into a humorous situation and I will never come back here.

This review is specifically for the location on New Stein. The Union Avenue location (see my review) should be avoided at all costs.
A fairly good family bike store — a good source for BMX and cruisers. Their road and mountain bike lines (Diamond Back, GT, Raleigh and LePierre) are generally middle-​of-​the-​road, made in China (sometimes Taiwan) offerings. Not necessarily bad, but not particularly outstanding… solid is probably the best description. If you’re a new rider or have been seriously riding for 2 – 5 years, this is probably a solid choice for a new bike.
I don’t share Victoria H.‘s experience with their service department. I do most of my own maintenance, but on the occasions that I’ve had something in for repair, they always quote 2 – 5 days and have never been late. Recently had a bottom bracket shell and head tube faced — they quoted next day and it was ready early. The workmanship has always been fine. I’ve spoken with two mechanics on detailed mechanical questions and they’re usually very helpful, even if they don’t get a sale out of it. Great customer service. Good selection of small repair parts and a reasonable selection of accessories.

Stopped by the store on union ave first and they didn’t have the bike I was looking for, the young girl called this store and confirmed they had the bike I wanted in both colors available. Walked in and was greeted. Spent a few minutes looking at the bikes by myself and then was approached by employee asking if I had any questions. I advised I was interested in this specific bike, but I didn’t like the tires that was on the bike. I advised I wanted some white walls. He showed me some white walls that sold for $ 30 each, he advised the tires on the bike sold for $ 16. I asked if he would just charge me the difference and install them so I didnt have to spend the full $ 60 on the tires I wanted? He said not to worry about it and he said he would just swap the tires out for me at no extra charge. After a few minutes the bike with the tires I wanted was ready. This was great customer service that im sure I wouldn’t have received at other large box sports chalets that happen to sell the same bike. I received a 10% off discount card good for accessories for a year. Didnt catch his name, but he had dreadlocks and was very helpful and knows good customer service.

Terrible service and overpriced. If you want to be treated poorly and feel like your hard earned money is worthless this is the place for you. They will call you last minute and either give you your bike not fixed or not at all and make you waste gas driving there to be disappointed. Finally was able to pick up my bike on my lunch break. When I got it home I noticed the brand new wraps have grease stains that look like they laid it on the floor and i cant get them out. Never going back. Letting all of my friends and everyone who asks me about my bike know to avoid this place.

I purchased my cruiser from Snider’s Cyclery and have had many hours of bliss on the ol’ girl. Snider’s repair shop is adequate, though I much prefer Action Sports’ repair shop because of their fast turn-​around times. Snider’s Cyclery is my pick for novice bikes (like my cruiser) and they have a nice selection of supplies and accessories. Further, Snider’s Cyclery is a Bakersfield landmark having been around for over a century (105 years)