Soma Intimates

I went there today and left knowing that I’ll definitely be a repeat customer! Nicole brought me numerous selections until we got the right fit and made sure I had the colors that I came in looking for. Francesca rang me up and was super polite and friendly. I went back to work showing off what I bought and have friends that want to go shopping there. Thank you ladies for the great service today!

I love Soma but this particular location disappoints me. The selection is limited, especially sale items (if there are any). The customer service this last time was also poor. Two young girls greeted me with «what’s 9×3»? Then they were taunting each other over who was correct. They continued to play a trivia game on their phones. Neither asked if I needed any assistance. As I left, I was the one who said «have a good night». One said «thanks». Neither bothered to wish me the same. I’ve been a loyal Soma, Chicos, WHBM customer for years and this was unsettling to me. I’ve spent thousands of dollars at their stores over the years.

When I come here the girls give me five star treatment and I feel like I’m shopping with friends… they are honest about what looks good on me and always recommend new product and are great with trying to find me good deals… I had the best bra fit I have ever had and their prices are right at if not lower than Victoria’s Secret and the product is of higher quality and better material.

I would not recommend buying a bra here. They are expensive and within 3 months of having a bra I have only worn a handful of times the underwire has already popped out. I was told when I purchased the bra that you could return a bra at anytime if you were unsatisfied with the quality. I tried to take it back in to exchange it since the underwire has poked through and they informed me they only return items if the tag is still attached and unworn. I was definitely irritated since the bra was expensive and I was told I could return anything if I was unsatisfied. I will NEVER buy a bra from here again. Their products aren’t worth the money and the backing of their products is terrible. DO NOT buy from here!