Martin Collision Center

I am extremely satisfied with the service at Martin Collison. The process was super simple and convenient with the help of the Geico Express Program that they offer at this body shop. I dropped the car off and had a Geico insurance employee do an estimate on my car right there. Right after that an employee from Enterprise Rent-​A-​Car greets you and works out the rental car situation. They do this all on site. You hop in your rental and drive away. The whole process only takes about 20 mins. Definitely the most efficient and stress-​free «car problem» situation I’ve ever had. 4 days later I return to pick up the car on a Saturday morning. I drop off the rental and away I drive in my fixed car. The car was repaired beautifully. Back to her original glory!!! They washed the car and wheels and also vaccumed out the interior. Very happy with how this shop does business. I would like to also say I have been coming here for years with many of my other cars and have always had a positive experience. Marty really takes care of his customers.

Recently my wife was backing out of a space in a local parking lot when a cement pole jumped out of nowhere and tore off her front bumper. Don’t you hate when that happens? Just what we needed to deal with! I immediately thought of Martin’s Collision on Rock Hill Rd. Because unfortunately we are repeat customers. My daughter was in a fender bender the year before with her Acura, in Center City. She called me shaking and in tears. Some gruff looking guy with a tow truck appeared out of nowhere and insisted that she sign a towing contract which would also have been a binding repair contract with some unknown repair shop. I called Marty at Martins Collision and he immediately calmed us all down, had his tow truck there in minutes and brought her back with her car. My daughter got a rental car from a local rental agency that Marty helped arrange, without her having to even leave the shop. In a couple of weeks she had her own car back looking like new. Like the old Johnson and Johnson baby shampoo commercial: no more tears! Well, Marty did it again. My wife’s Lexus looked like it was right off the showroom floor.
By the way as punishment for being less sympathetic than I should have been over my wife’s mishap, my BMW 528xi was broadsided by a taxi the day after hers, (on Friday the 13^th no less). You guessed it, I took it to Martin’s Collision. Two new doors later and all that goes into it, I was back in my car and on the road again!
Thanks Marty.

I have used Martin collision in the past for «self-​inflicted» dents and scratches. Quality and service were excellent.
When I was in a «real» accident a few weeks ago the first phone call I made was to Martin. Marty held my hand over the phone and walked me through the whole process. He took care of everything from the tow-​truck to the rental. Marty gave me GREAT advice for dealing with the insurance company, the person who crashed into me, the police and the car rental agency.
Marty was in constant communication with me. He let me know when the tow-​truck arrived. Kept me posted on when the adjuster. He called me a couple of times a week with status updates. I never had to call him to find out what was going on.
When I came to get my car it was truly as good as new (and cleaner than it had ever been). The customer service is so good at Martin collision you almost overlook how amazing the body work is.
Martin collision made having a car accident as stress free and as painless as possible.

Well, after two years now, the paint is starting to peel along the mask lines in the door jams. On the hood, where they blended along the edge, it is cloudy. Unbelievable. Just bad work.

Wilkie Lexus had sent me here a few years ago when my front bumper was damaged. The staff here are really nice but the quality of work is horrible! I had to bring my car back because there were dry spots in the paint and excessive orange peeling in other areas. Also the rubber gasket on my front grille wasn’t even put on properly! I took the car back and they fixed the paint work but the grille was still improperly installed. The employed came put and said that was the best they could do and went back inside. I took the grille off in the parking lot and reinstalled it with the gasket properly seated and went back inside to show him. I never went back and have been going to Cavallo Auto Body in Newtown Square. They have a few locations and do phenomenal work! They only use new OEM parts so you know fitment and quality will be as good if not better than the factory! They take a long time but it’s worth the wait! Do not waste your time with Martin collision, their service is just as bad as Wilkie Lexus which I also stopped going to after being a customer for 15+ years. Ive also had bad experiences with Karosserie with my BMW. I will go to Cavallo now…