First things first. We had a coupon for a free pizza due to the fact that they totally messed up our order during a previous visit. My husband phoned in an order for a large pizza with pepperoni on one half and sausage and green pepper on the other half. He needed to repeat this order to the pizza hut employee two times. The pizza came home with pepperoni, sausage and green pepper on one half and just cheese on the other half ! The crust was not appetizing. We will be complaining to them again, but they can keep the free coupon!
Jay D.
Évaluation du lieu : 1 New York, NY
Flies everywhere. Trash on the ground. Nearly empty dining area complete with dirty tables and ripped up seating Against better judgement stayed anyway as my girlfriend’s son loves the place. Slow witted server first forgot order(said he could not read his own writing). Brought one of our pizzas to another table. I had to ask for soft drink refill as he never asked. Also asked for napkins, server promptly got those and walked THEM over to another table. The first time in decades i did not leave a tip. Could not eat meal due to flies driving us crazy. Asked for take out box, was given 2 unfolded boxes. Asked to speak to manager, but she was on phone apologizing to ANOTHER customer because order arrived without sauce ! Total incompetence and a waste of almost 40 bucks. Corporate has been notified as well as reviews here and on the FB page of this location.
Zak T.
Évaluation du lieu : 3 Syracuse, NY
First things first, the food was good. I do like Pizza Hut pizza, and this pizza was good, however, the service was kinda bad. They didn’t know where the apartment complex I’m in was, so it was tough for a delivery, and then they took an extra 20 – 30 minutes for their estimated time for our pizza.