Batteries Plus

I came here for an RV battery for my sprinter and was sold something that can’t be charged. Because I travel a lot I was unable to return it in the timeframe required and I was told they won’t even give me store credit towards a battery that will be able to work for my application. I want to be clear. I showed the van and its ability to charge and he ignorantly sold me a battery that would not charge. I went back in a month and was told it would work. I just needed the right equipment. I was not able to find this equipment in any of my research or subsequent trips to battery plus stores in other states as I traveled. I should have never been sold this battery with my circumstances and the clerk who refused the return the final time states that is the battery he too would have sold me without hesitation. These men are paid to know and understand batteries. Being able to charge a nearly 300.00 battery is important. No one at this company or any other company has been able to show me how this battery would have ever worked given my circumstances. I tried to give them the benefit of the doubt and researched this and spoke with many up fitters. All said the same thing. I needed an 6 volt battery run in series so it could be properly charged. I even offered him to just take the damn battery as it is worthless to me and he politely said no one would take this back after this amount of time and handed it to me. The punish me for trusting their clerk. Very disappointing. Battery is still in box with receipt in like new condition. Bunch of idiots. Don’t buy anything from here unless you know exactly what you are looking for. The experts here will sell you anything and send you on a wild goose chase to make it work.

I bought a cell phone battery from them last year, they replaced it at no charge. Very polite and professional. Going to share experience on my Facebook page.

Took my Taylor scale (which required a battery replacement) in for help. I got the screw out and the cover off. Couldn’t figure out how to get the battery out. One of those small, flat things.
I’d been to the Batteries Plus store on Olive in Creve Coeur the same day. They couldn’t figure out how to get the battery out.
API greeted me, took out the battery, replaced it, put the cover back on and screwed it in. Less than two minutes.
I will not bother with the store on Olive anymore.
This store — two times going — has helped me out with incredible customer service and providing my battery and lightbulb needs.
When the Creve Coeur store could not help.
Way beyond the store in Creve Coeur.

Thanks to the store manager and staff who went above and beyond today I really appreciate your great customer service this is an awesome place to do business and I highly recommend it.

I went in for an automotive battery. I already looked up the one I wanted and called the store beforehand but let the person behind the counter find the proper application. He told me that I had TWO CHOICES — both were MUCH higher priced. When I told him I had already called to confirm that a lower priced one I needed was in stock he muttered, «oh yeah, I didn’t see that one». I feel badly for the people who don’t do their homework and are steered to spend more money. I abhor sales tactics that are less than truthful and I won’t ever return. Why does a court have you swear to tell «the truth, the whole truth, and nothing but the truth»? Because leaving out something that cause the person to have a misconception is the same as lying.
I have no idea if the clerk was telling the truth about ‘not seeing’ the lower price. But I would be sure to check things out for yourself before you shell out your money.

A particular kind of light wasn’t working in my home’s bathroom and I wasn’t sure what kind of bulb it was exactly. Because my knowledge in matters of lights tends to not extend past, «Screw it in and hope it works» I went to this Batteries Plus Bulbs location to seek out help. I brought one of the lights and the employee knew what I needed. While they didn’t have the same wattage my light was, I picked up some lower wattage bulbs that just lacked 5 watts coming in at 35 to my bulbs 40. They told me how with the kind of light I was buying I needed to use a towel or such to insert it as my skin oils would cause it to experience issues – a helpful tip. The only thing that bothered me somewhat was they really tried hard to have me buy other items such as some regular bulbs even after I expressed how I had plenty already at home. Other than that annoying strenuous up-​sell things were great, though.

After purchasing a new ceiling fan that worked for 1 week, I found myself at Batteries Plus. I stopped in on my lunch break and was delighted that I was only in there for a mere 2 minutes. I was greeted before I approached the counter and they tested the battery, sure enough, I had purchased a brand new ceiling fan which apparently came with an old remote battery. They installed the battery in the remote and $ 4.31 later I was headed out the door.