Hampton Inn

The customer service here is top notch. They have a complimentary trolley service that runs from 4pm until midnight that will take you to any of the many many shops, restaurants and movie theater adjacent to the hotel. I even wanted to catch a midnight showing of Sex and the City and they had security pick me up after my movie was over (at 2:30 AM!) because they didn’t want me to have to walk across the street alone (although I tried to tell them that I was tougher than overcooked steak).
So why do they only have 2 stars?
Because the rooms suck. The bathroom smells like mildew and the carpets feels damp and tacky under your feet. I thought that it must have just been my room, but when I met my other colleagues for their free breakfast, they had the same exact issues. One of them even had bugs in her room (in all fairness, she was on the first floor right by the «smoker’s exit»).
The other down side of the room is that the pillows are awful. They have zero substance and will cause the mother of all neck pains. Word to the wise: use only the little harder pillow unless you think that your chiropractor is good looking and deserves a visit.
I would not stay there again because the rooms are just gross, but i was super super happy with the staff.

average hampton inn. been to better for the same price. the room décor was old. the chair and the couch seemed like it was left over from the old hotel before the renovations. the only nice part was the standard hampton inn comfortable bed. complimentary breakfast was okay. cant really complain since it was free. staff was nice. i guess the best part was it was near this huge mall complex that had every store and movie theater.