Michaelangelo’s Pizza

This place is okay. I wouldn’t call it «Maryland’s Famous Gourmet Food» as advertised on their takeout menu, but if you’re looking for a late night quick meal, happen to be in the neighborhood (possibly while studying into the wee hours at next door The Bun Shop), temper your expectations for this small shop and Michaelangelo’s will get the job done.
The crust is well-​seasoned with herbs, and the slices are huge. It can be pay-​by-​the-​slice if you don’t want an entire pie. It is well topped. You’ll have to fold it in order to eat it, but it’s not as flimsy thin like you’d expect true New York style. I initially asked for a knife and fork like a fool before I decided to just dig in and fold it.
This is primarily a takeout operation, so don’t expect much seating. Honestly, there’s a single booth with three high-​top bar stools for seating, and that’s it.
The place resembles more of a greasy spoon with its independent, small-​style operation, so again, temper your expectations. But if you’re hungry, this is a quick option.

I will give one star for the food because it’s always been good but the customer service totally sucks and that’s sad because I do enjoy the food. I got ‘hung’ up on twice by a man named Rozzo who claims he’s the manger. The first order i asked for cheese wiz on the fries he gave me mozerella… i ordered coke… He gave me sprite… His response was… Well at least i brung something… next time i ordered after giving him the benefit of the doubt… I asked for a lg shrimp platter n he brung popcorn shrimp. This is the second time I’ve ordered and the order was messed up where as tho what I called and ordered is not what I was given. I work for UMB and the same thing happened at work and home. Days that I’ve ordered and he wasn’t there, it was a much pleasant experience and my order was correct… But I carried out that time sooo i guess it depends on who’s there… idk. When he was told the order was messed up for a 2^nd time and that I was a reg customer he stated he didn’t have time for this and he was busy… then hung up… Not once but twice. I also advised that i referred their business to several employees and friends and he did nothing to comfort me… he just hung up… After raising his voice and talking reckless. Never have I felt more disrespected or belittled… Being a foodie who frequents several food establishments … Sometimes more than one place on one day… This is my worst customer service experience. And it’s not like I spent a little money. Ive spent over 40 each order. Too bad I won’t b ordering from here anymore and i have to advise my referrals not to either. Customer service is everything. And I’m very disappointed … Smh.

Nice folks, fast delivery and great food. I ordered the tenders and they were PERECT. I can’t speak to the experiences of others but I couldn’t have been more pleased. These guys seem very hardworking and made a very genuine effort to assure my satisfaction.

Absolutely disgusting place. NEVER GO HERE/​ORDER FROM HERE! WORST experience EVER. I had called to order a pizza and they were rude on the phone, and when I tried to confirm it, they hung up on me. I called back upset, indicating what happened and the man on the phone then yelled at me saying that it was confirmed and that there was nothing else he could do. This place is rude, offensive, and their pizza is awful. NEVER GO HERE!

Used to love this place but since management changed it has been the worst! Took almost 2hours for food to be delivered. I called an hour after ordering and was told driver just left. I’m probably less than 15min away and still waiting 30 min later. I won’t be ordering from here again. A waste of money and food not worth it

My cousin lives in Baltimore and she said this place got robbed Monday night 4÷26÷2015 and had all their windows smashed. If you are feeling up for pizza think about supporting this local shop, they are up and running even with boards over their doors and windows.

No stars… Slow, slow, slow… and ownership actually took their prices up! Well no more!

Simply disappointing… Garlic Bread was burnt and had very little flavor. Chicken on the gyro tastes like «dry ham» according to my husband. Will not order again.

Michaelangelos has, hands down, the best calzones in Mount Vernon. I have been coming here regularly for a few months and I find their pizza to be consistently good (chewy, fresh tasting dough. More than enough toppings. Tasty sauce) bit their calzones? Forget it. They’re masterpieces. My favorite is pepperoni and meatball. They put a buttery garlic glaze like concoction over them when they come out and that stuff is game changing.
They are sometimes understaffed which will hurts customer service but the owner is always in there busting his ass, and is very friendly and very professional. If you’re unhappy, tell him, and he will work for your business. Tip them and they will remember next time. I am always happy with my food here. I always pick up and cannot comment on their delivery.

If your picking up the food GREAT however their delivery times SUCK! Was told 45−60mins and waited an extra 30mins. When I called they were rude. Needless to say no tip for the driver. The food was good however I asked for Italian dressing on a hoagie and there wasn’t any. Pizza — for Baltimore pizza it’s one of the better ones I’ve had.

I do not know how this place is still operating. We ordered $ 90’s worth of food for 30 people after a wedding. They told us 50 minutes. We called an hour later, they said it’d be there soon. An hour and a half, «the driver’s almost there.» 2 hours, I told them I wanted to cancel the order, but they told me I couldn’t do that because they «couldn’t get in touch with the driver». It arrived 2 and a half hours later. We tried to refuse the food, they told us we couldn’t. So we didn’t sign the receipt. The next day, a man threatened to call the police if I didn’t accept the charges since we’d taken the food. I agreed, because he’s right that the food did get eaten and I’m not a shady person, but he agreed to send a $ 10 check for all the hassle. Yep. $ 10. On a $ 90 bill. After a month, no check. I’m not concerned about $ 10, at this point, it’s the principle. I asked him about it, he apologized and said he’d mail it that day. Another month, no check. I asked again, no response. Another month later, I tried to ask again and found he’d blocked my number. Unreal. The food was subpar, the employees disgustingly rude, and the management’s attempts at a «resolution» were more infuriating than the original incident. If you have an ounce of self-​respect, order elsewhere. They absolutely ruined what should’ve been a fantastic celebration, and then made it clear that their customers do not matter when I asked them to make it right.

We’ve ordered from here several times and love love love the pizza. We order the meat one with white sauce. I want to give five stars but the last time the person taking the order suddenly didn’t know what we meant by white pizza sauce. Unfortunately we ended up with the ranch instead of the usual garlic white sauce and it wasn’t nearly as good. We’ve also had the shrimp scampi which was amazing after the addition of Old Bay. I wish the noodles where penne or fettuccine rather than spaghetti, but I’d say it’s worth the price. Delivery is fast!

I should have listen to the reviews beforehand, but I didn’t. I was staying in Baltimore and it was around midnight. Two other places I called were already closed, so being hungry, I called this place, even after reading the reviews on here. BIG mistake.
I called my order in at 12:00AM and it didn’t show up until 2:00AM. I actually called the restaurant twice asking how much longer and both times I was told «the driver is on his way». After two hours, you can just imagine how the food was. Yuck. It was like eating cardboard. Super bland cheese, no flavor, little sauce. The driver btw didn’t even apologize for the wait. I should have just refused the order after waiting that long. Overall, never again!

We ordered 6 pizzas 50 wings around 1am, and we were told it would take 50 minutes. It’s currently 3:06 am and the order still had not arrived. Google maps says we are 3 minutes by car and 7 minutes walking. In retrospect we should have just gone there in person. I have no idea how this establishment functions. Everyone is going to bed and we are losing hope the pizza will ever arrive. Absolutely horrible.

I ordered a chicken cheesesteak and my daughter ordered cheesesticks and onion rings we thoroughly enjoyed our lunch. Customer service was very good. If ever We are on the area again we will eat here. The food is very affordable also :-)

I dont understand the bad reviews. This is the best pizza delivery in baltimore. It always has lots of cheese, nice, kind chewy, moist dough. Never burt. Way better than oriole pizza.

I ordered buffalo wings from this place, it claims that it’s got old bay flavoring but I didn’t really taste it? It’s just your average fried chicken. Kind of sucks that they charge $ 1 for delivery and there’s still a $ 10 minimum requirement…
overall,
EH

Look I don’t care what anyone says, their pizza is the bomb! They have hot pizza forever turning on display and it’s packed with cheese. I love when the sauce has a sweet taste to it. They are a really good spot for late night pizza cravings. They are always fast on delivery. The last thing I like about them, they have beef pepperoni! I love some pork trust me I do but some things can actual taste good when made with beef.

Meh. It’s okay. Nothing really standout or special about this place. Previous reviews are correct about delivery issues — they take longer than any other place in Mount Vernon to deliver to my house, even though it’s actually the closest restaurant in proximity. I don’t know the reason for it, but it can be incredibly frustrating when you’re rip-​roaring starving. I sometimes just walk down there instead of bothering to call — what’s the point when they take 2 hours to drive 5 minutes?
I ordered a cheesesteak and «disco fries» (they don’t name it as such, but it’s basically fries with cheese and gravy) the other night. Cheesesteak was okay, fries were okay. Again, nothing special — not bad, not great. Prices were decent.
The delivery issues are what keeps me from ordering from this place more.

We’ve ordered from them before and the chickenbox was really good. Be prepared for a 45 minute to 1hour delivery wait. My only complaint is that I called when I called 5 minutes ago I was asked to hold on. In the background I heard:
person1: can someone get that phone?
person2:No you get it yourself.
Person1: Ive trying really hard to (muffled)
person2: so what does that have to do with me?
So I hung up. Looks like it Paul Chen’s tonight.