My boyfriend and I rented a climate-controlled space for just over a month. They really aren’t tricking you(much) with that $ 1 for first month’s rent thing. They just charge you some type of administration fee, but the total is still only about 20 bucks for the first month. It’s even pro-rated after that. I think we had a total of 35 – 40 days for about $ 40 – 50. The customer service was great. They were very friendly and prompt. The space was fairly clean, just a little dusty. I didn’t see any rats and nothing was ruined, but I did see rat poison and traps. We were there on two really hot days and it was still a little hot inside the building. I think they do attempt to control the climate, but people are constantly loading and unloading so it’s sorta hot. It’s nothing to be concerned about, but I suspect it’s a little hotter than promised. All of our belongings were untouched and safe when we unloaded. My only complaint is that my clothes smelled funny when I unpacked them, which actually could have been from the totes they were in. I’d definitely go back to this place.