TGI Friday’s

This is the most unprofessional Fridays EVER!!! They don’t even know how to make the food on their menu. Everyone has an attitude. The bartenders are the best thing here. Smh! I keep giving them a pass but gosh. They brought me pasta with a hand full of noodles and 3 pieces of chicken and 3 shrimp. Like did the cook what the rest of it?

I was very surprised to see Fridays Restaurant at Mondawmin Mall. I thought it would be great for the inner city community. I must say I did have some concerns. I read alot of negativity about the service there so I decided to go along with my God mother to see for myself. When we got there we were greeted by to young ladies. We were seated. The atmosphere was nice. We had a very pleasant waitress. We were given our menus however we were never given or ask would we like water. We ordered our food but surprisingly didn’t have to wait too long. (border line) The food was very good however I ordered a carry out, Baby back Ribs, Jasmine rice and spinach. When I got home I had no spinach, no rice and got french fries instead and paid full price for the meal. I called the restaurant several times but couldn’t get thru. To sum it up my experience was pretty good.

Where do I start? Let me say that I am for empowerment and career development within the inner city. But, adding this location to the Friday’s chain is a big mistake.
We waited for an extensive period for our soft drinks and appetizers. As we sat there, I watched the kitchen staff as they were preparing food. They all wore latex gloves that were a greasy, dirty, unsanitized filthy mess. I watched them touch every surface within the kitchen, scratch their heads, noses, touch their clothing and then touch people’s food. I was disgusted by this. The manager was also in the kitchen doing the same thing.
I brought this to the attention of our server and expressed how this was very unsanitized and one of the reasons why people get sick. She then shared my concerns with the kitchen staff, who disregarded my concerns and continued as they were.
Approximately 15 minutes later, the server brought out our food. I refused my entrée and the server as well as my family looked at me like I was crazy. However, I refuse to eat in such an establishment.
Needless to say, I will not be returning to TGIF and will be sending a letter to headquarters.

I called in an order for carry out here. The first time I called they hung up on me, the second time they took my order then hung up on me without any indication of how long it would take. When we got there we checked in with the hostess by the door. Then the other hostess asked us if we had checked in with anyone. We said yes, then she clarified and asked if we had informed anyone dressed like her. Like we didn’t know what an employee was…
After this initial unpleasantness things began to go more smoothly. The employee working the carry out area was much more pleasant and was quick in getting our food out (though he definitely forgot my name at one point). As for the food itself, well… it’s TGI Friday’s, we know what we’re getting into.
Overall ok, some issues with some of the staff, but we got what we came for.

This place is gonna fall apart quick!!! Sat in the diner area took 45 mins to get even WATER!!! They no longer do the endless apps, and that is okay. We order drinks and didnt receive them until 20mins after the food came out hot which is kool. The manager came out and talked with us. Thats about it. Worse experience at a Fridays ive been to in the baltimore area. Get your game up

So where do I start from, as We enter the restaurant we was told that it was a 15 min wait but as I looked in the restaurant it was several empty clean tabes. I asked the host why did we have to wait, she replied because the kitchen was backed up. That’s absolutely ridiculous.
As we were seated we waited 25 mins for our drink as being order & 45 mins for our food. Which the food was sitting under the window for about 15 mins .
It’s just too much to type but horrible experience

The service has improved greatly compared to when it first opened. It’s now a nice place to come & the chicken/​shrimp pasta is a must try

Dropped the ball on this one, screwed my order up completely. I ordered Jack chicken and shrimp with mash and broccoli, I got a whole order of jack ribs, with no shrimp, mashed potatoes and French fries! Wtf double starch? The other two entrees were only ok everything was cold. Plus my bill was $ 55 that wasn’t what I budgeted. The person who took my order on the phone was pleasant but not knowledgable, he didn’t know prices for the entrees and couldn’t give me a total. Fortunately I knew what everything cost and it shouldn’t have been $ 55! Trying to support local businesses but Mondawmin TGIFridays get it together.

Kitchen was too slow! Not good at all! Drinks were horrible! Server was nice and tried to be attentive. Food was ok! They have to do better! Trying to support community business.

I would give this Friday’s a ZERO star rating if it were an option. I tried not to approach this dining experience with any prejudgment from other’s reported ill encounters here. Unfortunately, I too walked away with a bad taste (pun intended) in my mouth.
Our party of four was seated in a small, tight booth right at the front door. When I asked our hostess for a more accommodating seating arrangement, she suggested there were no other seats available. TUH! We clearly saw plenty of other tables available. Perhaps she misunderstood my intentions. Shrugged this off.
We ordered 3 drinks… much to our disgust we received 1 drink that appeared to have a very tightly coiled (pubic-​like) hair floating on top. *Barf*
Our food came out cold, lethargic and well on its way to hospice care, displaying no signs of life.
The nail in this old rusty coffin came by way of witnessing staff members fight in a wild, wild west saloon-​style brawl in the exposed kitchen area. I guess the restaurant assigned police officer was unable to break up the mêlée in time. We scurried out in fear of our safety as I had my 8 year old son with me. Too, too much stimulus for a humble Wednesday evening.
Fin

I really hope they get it together in there. Long wait times on everything. Location has plenty of potential but lack of training is a huge issue.

Going in it it was VERY skeptical, I fully intended on it not being the best. Boy was I wrong! I will start with the negatives, the service is a little slow, but we were seated in a timely fashion it just took a while for the waitress to come to the table. Also, the food took longer than expected but the quality completely made up for it! The waitress was very polite, did have to remind her of little things, but it was great! Honestly, the best food I’ve had at a Friday’s by far; from appetizer to main course. The drink was a little watered down I got the Red Bull shush. Long story short I will go back they are stuck with me now and please tip the waitress.

Ok… so you know I was a bit nervous coming to this location. I just knew it was gling to be «ghetto» because of where it is… but hey, I got over it! I was pleasantly surprised when I walked in this newly opened location. I am a self proclaimed Friday’s expert lol so I was eager to see what the deal is. Can I say I absolutely love the open layout… especially being able to see the kitchen. I appreciate the openness and being able to see the whole place from front to back. The hostess Amoya who greeted us was awesome and I appreciated bbeing asked how my day was! Every time I turned around all I saw was smiles from the staff and people busy making sure everything was in place. Our server was «Na Na» and she was awesome! Since this location is closer to my home than the normal Friday’s I visit I hope the staff continue creating great experiences like tonight.

I work for a fine dinning restaurant in down town Baltimore and I just happen to stop by Mondawwin, s new Friday’s. Man what an experience the hostess was very pleasant, our server Ashley was on time with everything. Great job you guys. Places like this will bring our communities back.

I will never come back here !!! Until they find some better cooks I know Friday’s to have better tastings food, than that shit ! (Pardon my French)

I like TGI, I used to go there a lot when I lived in the county, overtime things change smh. However, once in a while I just want a throwback so this one is newly opened much closer. Nice tv at the bars, friendly and efficient service. It’s a TGI so won’t go much into the food as one knows what to expect. Nice place tho, will be a great place to catch a game and get your food in.

I enjoyed this visit to this location. The wait staff was prompt and the kitchen was quick as well. My food was delicious. This is a new location so the kinks are still getting worked out. Great experience overall. The lunch service is good. Although you may not get the same menu specials this location is still good to visit. They have improved since opening.