KFC

This KFC has a bit of a reputation for its disgruntled and rude employees, my experience was no exception to this at all.
We arrived at this location around 8:30pm, hungry and ready for dinner, upon reaching the speaker box we were met with a very kind woman taking our order who answered any questions we had. This is where the good part of our experience ended unfortunately, for when we reached the pickup window, we were met with a fifteen minute wait for our food, and when we looked into the window to see what was going on, all of the employees were standing around socializing. Very unprofessional in my opinion. When we finally received our food, not only was it carelessly packaged with potato wedges strewn about the bag (evidence in picture section), but the employee who handed it to us never apologized for the wait. When we asked why it had taken so long and for an apology, we only received a passive-​aggressive attitude, and excuses about how they were helping customers at the front counter, when there were no customers in the building. Again, very unprofessional. We ended up leaving this location extremely unsatisfied.
Now, on to the food. It was pretty good, my girlfriend’s Potato Wedges were crispy and delicious, while my Classic 4-​Piece meal was juicy, tasty, and put together nicely. However, it could have all been hotter, unfortunately our food was lukewarm at best, but we were so hungry by the time we got our meals, that we didn’t care.
Overall, our experience at this KFC location was less than satisfactory, the employees were rude and discourteous, and the food wasn’t hot. The only thing keeping me from giving this place one star, is that the food wasn’t bad. Though I don’t recommend visiting this location, the other KFC’s in the area are much better, in both customer service, and food quality. Personally, I won’t be going back, sorry KFC.
Rating: ²⁄₅