Felt like an exclusive customer there. Never was I honored with such a title in the various stores I went to in the past. The first thing I was met with while walking through the door was the unintrusive silence. No «Welcome to Banana Republic» greetings that were so eagerly doled out to the other customers who walked in through the door that day. I was looking for a small shirt and wasn’t able to find the right size on the racks; so I went to look for an employee. I was only able to spot one, who was the cashier up front. I waited a bit for the previous person to finish the order, but it seemed to take a bit longer than I had the patience to wait for(given that there wasn’t even one employee working among the racks) so I went up to the cashier and asked as non-intrusively as possible if they had another size for a shirt I wanted. She didn’t so much as look at me, however, and I stood there feeling awkward and embarrassed in front of the other customer. I might as well have been invisible and I would have gotten the same non-reaction. Only when she was done fulfilling the customer’s order did she acknowledge my question; meaning she had heard me just fine and decided that my embarrassment as a customer was of no importance. She even acknowledged another patron who came waiting after me by saying that she’ll help her in a moment(a nicety that I had the honorable position of being excluded of). Suffice to say, Banana Republic had some of the better shirt designs among the other stores I had looked at, but the cashier’s attitude was enough to convince me to take my business elsewhere.
Javez J.
Évaluation du lieu : 5 Rowland Heights, CA
Best customer service ever I have experienced!!! Dear Genaro thank you so much your helping!(:
Karen S.
Évaluation du lieu : 5 Pasadena, Los Angeles, CA
Exceptional customer service! I ordered something at the new BR online factory stores and wanted to return them. I’ve tried different stores but none let me return it. But this manager understood my problem and let me exchange in this store even they are not one of those«some stores that accept returns» as written at the back of the shipment receipt! Much appreciated. They have excellent selections so it was a breeze for me to pick out something that I like. Thank you!
LeeAnn B.
Évaluation du lieu : 5 San Diego, CA
I recently had a job interview which was ended up being unexpected and last minute. I received the call just days prior to Christmas so while in town visiting my family I needed to purchase a suit or this interview as it was business professional. My only option being in Barstow was to go to The Tanger Outlet Center. The mall itself has improved over the years and actually is very well kept up and also has a lot of high end stores. There were a few that I could have chosen from, but I figured my best bet would be Banana Republic, and I was right! The first thing I noticed walking in was that EVERTHING was at least 50% off! This was a nice surprise as I was expecting to spend hundreds. This particular store does not have a tailor on site, but it didn’t matter since they had such a huge selection I found the perfect suit with the perfect fit. The girls in the fitting room were very helpful. They brought me all different sizes and different styles until I found the right one. I walked out spending only $ 99 for a full suit and shirt. Not too shabby, and just the right price for the holidays.
Nain D.
Évaluation du lieu : 5 Long Beach, CA
head to the back of the store, sometimes you’ll find the same clothes as those display at front, but at better prices.
Donna S.
Évaluation du lieu : 4 Glendora, CA
Love. I love Banana Republic and I can’t believe the amount of casual wear I got for only $ 150. I even had her repeat the price, because I thought for sure she made a mistake. I even got a male friend a nice grey sweater that retails $ 65 for only $ 11. It was such a good price I had to buy it for SOMEONE. If he doesn’t like it, who cares at that price. I can give it to someone else or use it as jammies. Or let my cat sleep on it.
Erica H.
Évaluation du lieu : 3 Los Angeles, CA
We found some pretty good deals here. Their fragrances seem to always be on sale for 40% off here. We also have been known to go straight back to the clearance section to find pants and tops at 75% off. If you’re driving through, I would defnitely reccommend dropping into Banana Republic at the least.
Lynsay B.
Évaluation du lieu : 4 Los Angeles, CA
Hello, 40% off the entire store. where have you been all my life? Thank you for the high-ish quality discounted shoes and jewelry that I will be wearing in Vegas this weekend, as well as the much needed break from the car.
Mia T.
Évaluation du lieu : 5 Seattle, WA
Who DOESN’T stop at the outlets en route to Vegas? Don’t lie, I know you’re guilty of outlet indulgence just as I am. I absolutely LOVE Banana! BR could easily be taking up 90% of my closet space, and I still want more! That said, you can probably imagine how excited I was to find that this BR outlet is cheaper than any OTHERBR Outlet! They get all the same styles in, but because this outlet is kind of in the middle of nowhere,(more so than the one in Primm or Camarillo) they have far less competitive prices. Low prices on BR clothing = One happy Mia. Not to mention the place was empty! I had the store all to myself and the staff catering to my every need. Does is GET any better than that?! As good as it gets, baby!
Helenhana C.
Évaluation du lieu : 3 Los Angeles, CA
this is where i go to find my «professional» clothes. it’s definitely not my favorite brand nor my favorite store, but they are modest style and reasonable price. it’s a new 3-month old store. it’s clean, organized and well maintained however, people who work there don’t smile. they are too busy organizing and keeping the store clean. unfriendly people make unfriendly business.