Hobby Lobby

I recently ordered Christmas presents from there and not only did they blame it all on me when my package somehow went twice to an address that doesn’t exist but refused to help rectify the situation! In the end I asked to speak to a supervisor and instead of being placed on hold i was hung up on!

I just got back from Hobby Lobby and am still so upset that I thought I would write a review. The lady in the framing department is an über bi#*h! Any questions I had were way too big of an inconvenience for her. Maybe a little customer courtesy training to get returning customers. The manager has always been nice, but most of the time the employees are miserable. On a side note, places that way over price everything so they can tell you it’s a 50% off special, when it’s actually still slightly overpriced after that, irritate me and are very insulting to people’s intelligence. Yes, that small, crappy ornament for a tree made out of sticks was originally $ 25! Ok, sure. Try $ 3 Hobby Lobby. Half off is not deal!

I like this place. I find the prices reasonable, and the stock always updated. Generally, I pick up picture frames for my photos.

I had a positive experience here, I was on the hunt for some markers to use with rubber stamps. I bought 2, but they didn’t work out. My money was cheerfully refunded, and another person was very patient, and helpful with my questions.

I am a big fan of Hobby Lobby — their products are frequently priced lower than those at Joann or Michael;s, and they offer a 40% off coupon on their web site each week, which can reduce prices even further. In addition to crafty items, such as scrapbooking materials (papercrafting, as I believe it is now called), art supplies, and fabrics, they also offer home décor items, including vintage-​looking metal signs, frames and baskets, and furniture. And I’m not even addressing their holiday decorations, which appear early and take up ¼ of the store. Best of all, Hobby Lobby offers custom framing, which is always lower than the two aforementioned stores (and they do a better job, in my opinion). In other words, Hobby Lobby has a lot going on and I’m a big fan.
This store in particular hasn’t struck me as being a cut above the rest — the service is acceptable (no one is overly friendly, but they get the job done), and the store layout isn’t as organized as that of the Hobby Lobby in West Chicago. But I’m not shopping here to make friends, and I can find what I need in a decent amount of time, so I can’t complain too much. And as I said, if you’re looking for craft items or interesting décor pieces, Hobby Lobby would be my first stop.

I want to thank Dave the manager at the Batavia, IL store on Randall road for being exceptionally rude to my wife while she was trying to make a return with the receipt. He went out of his way to NOT do it even though she had the receipt, because it was purchased at another store. I’m glad to see that «Christian» companies treat their customers so well when they’re not buying things. He also did everything he could to not apologize for anything when I called to ask why he and the cashier were so difficult and rude. By the way, he did finally return one item, but wouldn’t accept the $ 4 bottle of glue that was still sealed in the original packaging and unused, and on the same receipt. Because it was bought at another store.

I realllly like this store. Most of the time I have no need to shop here, but I could probably drop a couple hundy on miscellaneous items anyhow! I don’t scrapbook but if I did, I’d def shop here more often. There is a huge selection of paper in all kinds of different patterns and textures. HL also has an awesome selection of holiday decorations. So much garland and sparkly wonderfulness. I highly recommend this store to anyone that enjoys crafts or decorating.