Amy’s Nails

I have been going to Amy’s for nearly six years, and I’ve never had a bad experience. T and Le are perfectionists and are so personable; so are all of the staff that they hire. I’ve referred my friends, coworkers, even my boss, and everyone says the same of them and becomes a regular. I even come with my four year old daughter sometimes, and she gets her nails and toes polished. Sometimes the wait is long, but that can be avoided by calling ahead of time and making an appointment or coming when the salon opens at 9am. I love Amy’s, and they love their customers!

I have been extremely disappointed with the service received at Amy’s for my past three visits, which has pushed me to seek services elsewhere. Over the last couple of years, the service has declined. I am very picky about my shellac/​gel application and typically happy with my services. However, lately they have been very understaffed and inattentive. This last time pushed me over the edge. After waiting 30 or so minutes (on a Wednesday around 2pm) for my gel manicure, the tech asked me to wash my hands after the initial filing and proceeded to work on someone else. When she saw my puzzled look, she nodded to another employee and mentioned she would be finishing me up. Communication please? After waiting another ten minutes, the new tech sat down (no greeting mind you) and begin on my nails. From the second she sat down to start until she put lotion on my hands after finishing, she was talking on her cell phone (on speaker). This had to last for 15 – 20 minutes — how rude! There were others waiting for pedicures that were just sitting. Again, no communication as to the wait time or an for who would be working on them.
Things have changed since my initial visits. I hope they get things back on track.

They did not sanitize their tools, used a cheese grater (which is illegal now) and some type of razor blade mechanism (which is also illegal) for my heels and i get pedicures often so my heels arent very tough. The girl did my cuticles with the scissors for twenty minutes trying to kill time while the shellac lady was busy, she stopped in the middle to use the same scissors on her cuticles then proceeded to do mine again. Not to mention she made me bleed three times. So unsanitary!!! Will not got back!

This shop gives the very best pedicure! Such attention to detail. Gentle, yet thorough. I always marvel at how much better they are than most shops that I frequent when I am out of town. The whole staff takes great pride in their work. I’ll never go anywhere else when I’m in Baton Rouge.

we had the pleasure of visiting Amy’s nails yesterday as a treat for my niece’s birthday. The team was very accomodating, very friendly and paid great attention to detail. on top of it, they offer specials and extras for their customers, so upon hearing it was my niece’s birthday (it was our first visit), the owner gave her a gift certificate for her next visit. Can i tell you this made her so happy, and really in my mind set Amy’s nails above and beyond other nail salons because it shows they really do care about their customers and what they can do to make them feel special.
my nails look great too so all around great work!