Love this store — super girly and super chic! Great selection of purses and some cute flats. Found some really trendy dresses too! It is not too pricey and some off the stuff is definitely off the beaten track(think H&M, Forever etc.) Service is good. The only thing that makes me super mad is the fact that in order to see a full view of my dress, I had to walk out to the common area in the dressing room(I think there was no mirror in the dressing rooms itself — but I may be mistaken) Anyways, will be back to browse and grab some cool stuff!
Abra L.
Évaluation du lieu : 4 San Diego, CA
I found Frock Candy through a lifestyle blog and was obsessed with their stuff. I finally pulled the trigger and purchased their wildly popular color block wedges. When my package was shipped, I received the tracking number and eagerly waited for my shoes to arrive. The tracking website stated my shoes were out for delivery at 8am. At 3pm, the website stated the shoes were delivered at 6:45am that morning. Totally wrong. I contacted Frock Candy’s customer service immediately, and Kaela, the rep, took care of everything. She tried to locate the package via the tracking number, when that didn’t work, she contacted the local post office, the manager and the postal carrier. When they couldn’t find the package, Kaela sent me another pair of shoes, via UPS, free of charge. This situation could have been an epic disaster with many other companies, but Frock Candy will continue to get my business because of their outstanding customer service. Kaela is absolutely amazing.