Petco

I have never had such awful service from a pet store. I went there to buy fish and fish tank accessories last night and I asked a woman to get me fish and she acted like she didn’t want to be there and she answered my question about what fish can go together in the rudest way. After she spoke to me I literally felt like I was going to cry. I felt like I couldn’t ask her any other questions because she acted like I was bothering her.

I love everything about this grooming salon. I have taken my mini– schnauzer there many times. He comes home handsome and happy every time. Connie is the best!!!

Been bringing my dogs here since 2010. Over the past few years service was good, grooming well and training great (Katie is no longer with this store). Good selection of pet food varieties.
However, the services of the grooming salon by my wife and I these past two trips has been farrrr below satisfactory. Last time we arrived out two dogs were out in the front of the grooming salon tied up with no staff members watching them. We had to go get an employee.
Today was simply unacceptable. Showed up to pick up our dogs and no staff members were in the grooming salon. Manager had to come to speak with us. Apparently the only groomer was out on lunch with no one tending to our pets. Additionally came to see our dog’s leash chewed up on the counter. This has never happened in the four years we’ve been coming to Petco and has not happened since he was a puppy all those years ago. Without a groomer, the manager could not explain the situation.
After 20 minutes of conversation with the manager, we took our dogs and got out of there. I asked him to get to the bottom of huge situation and then call me. No phone call has been made.
Needless to say we will not be returning for their grooming services. The dogs are not tended to once groomed and no one is there to help you when you arrive. This is just poor service. I do not know what happened in the last six months, but this is not good for Petco.

They have a great selection of toys and foods for your pets. HOWEVER, I would not recommend their grooming services or training services.
First, I saw someone in the grooming salon being extremely rough with a dog not too long ago. Not happy! Further, we went to use their self service station and they had NO equipment for us to use. Not good.
Regarding the pet training, Ugh! That was painful to watch. I’d be surprised if anyone got anything out of that dull class.

This is a decent sized little Petco. They have a small, but nice varieties of dog toys, treats, and accessories, but a great selection of dog food wet and dry. Bonus points to them for the aisle for natural, boutique brands of dog treats and the refrigerated section of ready to bake dog cookies and all natural human grade food treats. Friendly, helpful staff complete with one gentleman who had tried almost every brand of dog food himself. «If I’m serving it to my dogs or other people’s dogs, I want to know what it tastes like.» Mad props to him!
Worth a visit with your puppy! Don’t forget to sign up for the Petco Pals card.