Labcorp

They don’t answer their phone, ever, don’t even bother calling. The appointment system online won’t give you «same day» ever either, and they space it out. When you walk in, you get a standard «it will be a ninety minute wait» response, even with 2 people inside. I feel like they just don’t want to actually do anything so they dissuade you from using them. Go to a local mom and pop place versus a Labcorp if you can.

Horrible attitude from reception. 11 people arriving after me went before me. When asking if I were in line or forgotten, the receptionist said «everyone ahead of you came before you» in a huffy voice. Meanwhile I’m watching people come and go, still waiting for my test.

Went here for a simple blood work. Arrived at 0940 got called in to go into the next room «comfort care» 50 minutes laters. So I’m sitting in comfort care by 1030am. 20 minutes later someone calls my name. I naturally think to myself, «great, finally! I can get this over with.» Without a single person visible in sight I walk up to the front desk. The lady says, you’re (repeats my name) right? And I say «Yes». The lady responds «ok go into comfort care». So I tell the woman, «I was already sitting there!» She replies, «oh just making sure you were here». How stupid are you? They don’t have an organized system to see patients. Appt’s does not matter. You will still wait over an hour.

Miserable wait time. Ugh!!! I went at 7AM on Saturday morning and had to wait until 8:50 to be called. I signed in at 7:01AM, and 7:40 they called me up to give in my paperwork (and the woman wrote 7:35, but I was looking at my phone), and it was 8:50 when I went into the back room. I’d give the place no stars for that broad up front but the lab techs in the back are aces.
I’ve never had a bad draw at this place, which is saying something. The vampire in my former hematologist’s office used to miss my veins and bruise me something fierce. These people get it on the 1^st try, no problems. The lady I saw was very nice, and the last time I was there I saw one of the two gentlemen. Please forgive me for not remembering names but I was fasting, wound up with a miserable headache, and I’m lucky I remember the day at all.
I have to go annually due to malabsorption and anemia, so getting 9 – 12 vials of blood taken at a time is nothing new for me.
Positives: Techs draw blood really well. There’s plenty of parking. The techs are great with customer service.
Negatives: the wait times are horrendous, the waiting room fills & people stand, people who are sick cough on you, and the broad at the window is as slow as can be and can be rude.
I had to laugh, they gave me a comment card saying they needed people to fill them out. Under wait times, they had 31minutes+ as the last one, I think they should have had 90 minutes + on there.