Silverman & Associates

Came in for an emergency root canal.
Dr. Gales made quick work of that sucker. All staff are superb and were informative snd comforting. The hygienist Monique was very helpful and warm. Will be my go-​to dentist office.

Dr Silverman and Dr Siegel are great with Invisalign!
I chose University Dental because I wanted not only to fix my bite but also people who cared about me.
I would recommend them to a friend because they definitely went beyond expectation =]

Since the first time I walked into Dental PC, I was shocked by the ambience. The place is located in a tiny basement with very large people. The doctors are very tall – heads touching the ceiling, and the secretary and nurse are also quite tall, but horizontally, if you know what I mean.
Aside from the subpar physical characteristics of the clinic, the customer service is also lacking. The secretary, (Hispanic, curly long hair woman) is very unwelcoming and unfriendly. Every time I have went here she made me feel uncomfortable. From her rude remarks to not only myself, my mother, AND my stepfather, to her lies.
My appointment the last time I went there was for 2pm. They called everyone in the waiting room who had gotten there before and AFTER me, before they called me. I was there in the waiting room until 3:15 when they finally called me in – well so I thought they called me in. I, at this point became frustrated because not only was I the last one in the waiting room since they called everyone else in before me, but I had watched them ORDER AND EAT CHINESE FOOD in front of me. That’s cool, I condone lunch breaks, but not at the cost of me waiting an hour and 15 minutes. At 3:15 – after all the waiting, they told me that they couldn’t help me because I am 17 years old, and my stepdad – my legal guardian – wasn’t a sufficient parent. Now I would be fine with this if I didn’t hear this for the first time AND if they didnt keep in the waiting room for an hour and 15 minutes to be told away. I have had braces for 5 years now, and have been to 4 different Orthodontists (and other doctors offices), and not once was my stepfather’s accompaniment insufficient.
After the secretary had told my stepfather that the lengthy wait time was due to «being busy», I knew I was officially DONE with this place. Busy, yes, but not for the last 45 minutes when they were all gathered to eat before my eyes.
After the secretary gave my stepfather an attitude – nothing out of the ordinary for her to do – they allowed me in to see the Orthodontist. Dr. Silverman acted as if he was doing me a favor by seeing me. He didn’t say anything out of the ordinary, but I could tell by his unhappy look and eagerness to get me out of there. Perhaps it was because my appointment time (at this point, an hour and half later) conflicted with his lunch break.
So what is the ending? I ended up leaving with my mouth uncomfortable. Dr. Silverman undid the wire of my non-​removable retainer and left me with the wire sticking out and bothering my tongue. Also, as a result of the POWERFUL air condition in the clinic, I have caught a fever and a cold. I am writing this review as I sit home the next day with a wire in my mouth bothering me, and with a thermometer in my mouth. Thank you Dental PC!
Conclusion? Well I do know that this is NOT a place I would recommend to anyone. If you want bad service, unfriendly experiences, and to be able to sit back and watch your doctor eat Chinese food while you wait, then this is your place!

Been going here since we moved to NYC almost 5 years ago. We now live further away but still make the drive to go to University Dental. The dentists, dental assistants, and staff are fabulous. We’ve had everything from regular cleanings to a dental implant and tooth removal. It’s great that every time I go, they know our name and remember us.
One of the best dental offices I have ever been to.

I have been a patient of University Dental for about 3 years. I went there not having gone to the dentist for many years, and knowing I needed alot of work.
Dr Silverman was great in explaining everything to me. Yes I needed lots of work.
We worked together and came up with several plans of action, Lets face it, reality is Dental work is expensive, we came up with the plan that I could work with, giving me the best results possible. I would not smile 3 years ago, Today I smile alot, I’m grateful to University Dental and the entire staff who always treats me with respect .
I would recommend them to anyone and have. Put your fear of Dental work aside and visit University Dental. BE GOOD TO YOURSELF !!!
Cathy (Jamaica Estates)

I have been a patient at University Dental ever since I had teeth. I have had everything done here — from cleanings to my wisdom teeth being taken out to Invisalign treatment. I am so happy that I went to a place where my treatment was cared about. Dr. Silverman and his staff took the time to explain to me why I needed certain procedures and are extremely accommodating when it comes to scheduling my appointments. Sometimes you may feel like you just never want to go back to the dentist again. Sometimes people don’t realize that your aftercare at home between cleanings and procedures is extremely important if you don’t want to have a painful experience at the dentist’s office. So my suggestion is that if you don’t want to be miserable at the dentist’s office, take care of your mouth!

I moved to the Bayside area in 2006 and was recommended to University Dental by some close friends. Prior to seeing Dr. Gott and Dr. Silverman I recieved what I would now conider poor dental care by previous dentists. Both Dr. Gott and Dr. Silverman were incredible to me with the level of care and expertise they put forth in correcting some previous dental issues. They both are very knowledgable and go to the extra step to ensure you understand exactly what is being done. I am quite surprised to see some of the negative posts on here with regards to the staff. I was a patient for 5+ years and treated as family my whole time there by the entire staff. The office manager, Kathy, would go above and beyond to set up payment options for me that I was comfortable with. In addition to this, her along with the doctors would schedule me in on a moment’s notice if I was in any pain or felt that there was some type of emergency. The staff as a whole was always incredibly friendly and ensured I was comfortable. I have sinced moved from the area but can only hope that I am able to find a new dental practice that is as qualified, friendly, and professional as Unviversity Dental. I would highly recommend Univeristy Dental and I am sure the majority of their current patients would concurr with me.

I haven’t been to University Dental in years. I will never forget the total destruction of my teeth by Dr. Silverman. He destroyed my teeth and I am paying a fortune now to have them restored by a new and competent dentist. I wish I had never gone to University Dental. The staff is very nice there but Dr. Silverman is horrible. He will take you for every dollar you have. Beware!

When I found out I was going to lose my insurance at the end of the month, 2 weeks before that deadline and one week before Thanksgiving, I knew I had to get my medical issues tied up quickly. University Dental took on my case without hesitation, and after my initial cleaning and consultation scheduled appointments for 5 fillings and a minor soft tissue surgery within the next week. I had all my work done before Thanksgiving and all my followups done by the end of my coverage period, and they did it all very graciously.
My first visit to them was at the tail end of a very long day and I was keeping them from going home, so everyone was a bit brusque and I left feeling a bit cast aside, having just been told I needed 5 fillings and made to feel a bit like I was imposing, but I think now it was more the result of the timing than the people, since Drs. Gott and Silverman have both been extremely kind during all my subsequent visits. I’m thankful to them for being so willing to fit me in wherever they could as well as for helping me make sure all the work would be covered by insurance.
Quality-​wise, I’m used to slightly more knowledgeable dental assistants, and the filling work was good and fast but a little bit sloppy (there are some rough edges that will have to wear down with time), but for the amount of work I needed done and the expedience with which they fit me in, I didn’t mind. If given the choice and the time I might try to find a classier place in a nicer neighborhood (this has more of a clinicky feel), but for what I needed and when I needed it by University Dental did just fine.
**UPDATE 2/​09**
I went back to my dentist in CA over Christmas break to make sure everything looked okay, and he ended up having to do a ton of sanding to fix my bite (University Dental didn’t really shape the fillings that well, so I was experiencing pain during chewing that didn’t go away for over a month), and they also apparently used a kind of filling material (only on one side of my mouth, though!) that doesn’t show up on x-​rays, which made their job a bit more difficult.
The only two fillings they didn’t go back in and reshape are the two that are currently giving me major trouble with temperature sensitivity. Cold food or liquid can immobilize me for a few moments if I’m not careful, and I’m convinced it’s related to the sloppy job I received here. I still appreciate their willingness to fit me in, but I’m concerned that the dental work I received here is going to lead to me needing a crown or two much sooner than I’d otherwise hoped.
UD is probably fine for regular cleanings, but for major dental work I’d spend a little more time (if you can afford it) to find someplace a bit more reputable.