I’ve ordered a shit load of stuff here and had it delivered for my patio, fire pit and back patio furniture. It was a nightmare trying to get it out to me just a mile away. Some of the people that worked there are just plain nasty; some of the workers truly did care and put in an effort. I had to go to the store because they had passed me around on hold when I was waiting on the phone for my delivery. I brought my phone with me and was still on hold. No one is responsible for anything it seemed. Then, Once in the store, I was there over 2 hours waiting for management to talk to me. The manager, Dave, was a complete jerk to me and he walked to another register so he didn’t have to talk to me. I don’t get it, I was soooo extremely patient. I probably should have freaked out and probably would’ve had my stuff sooner. I just don’t like being yelled and and worked retail so I tried to be accommodating. I only went here because they had the fire pit ring kit I wanted. The delivery guy came the next day, no thanks to Dave who put it in for three days later. Luckily the girls in customer service did override the delivery date. They had one older guy alone delivering $ 1300 worth of stones and furniture. Get it together, Lowes!
Morton F.
Évaluation du lieu : 4 New Castle, DE
This is the newest Lowe’s in the area. It seems weird that they have a huge expanse of land to themselves but maybe there’ll be more development on that side of Route 7 later. I don’t think they have everything together yet. The lighting section was in a bit of disarray with the item I wanted to shop for scattered over three islands. In time, this should improve. On the plus side, checkout service was fast and cordial and unlike Home Depot, they don’t make you use self-checkout.