Applebee’s

Very dirty, poor slow service. Not impressed at all. Will not be back! Kids had to kill 2 spiders on the table.

Stopped by here for the first time today. My boyfriend and I were seated right away, but we had to wait a while to order even though there weren’t many customers. That would be the only reason for the 4 stars, instead of 5. Our waitress was very nice, and even replaced my entre for free when I told her I didn’t like it. The entre was alright, but really sweet for a salad. The salad is in the picture. I didn’t take a photo of the replacement mac and cheese she brought me, which was very good.

My experience with take out was bad the person at the phone was very rude. She answered the phone in a rude tone. Once I went out to pick up my order the bar seemed to be understaffed and the bartender was overwhelmed with the customers and the orders I waited almost 10 min until someone helped me very bad service

Miserable experience with takeout. Hung up on me when I called the first time. Order fajita roll up and it was not rolled up everything was falling out. Ordered the lemon chicken which was a tiny portion. This is the second terrible experience I have had there. Will not go back again.

My husband and I used to love Applebee’s in Florida. However, this one is pretty disappointing. I wanted to love it, but I just couldn’t. As we walked in, the host did not greet us at all. Our server messed up my drink order (simple sweet tea) twice with soda instead. After this, my order (steak and shrimp with veggies) came out completely different than what I said. chicken and rice something or other? after that was also sent back, he again refilled my drink with soda. So we just thought maybe he’s new or just doesn’t know how to write an order down correctly. Shortly after eating and before we left the restaurant, I started to feel a little sick. My husband and I feel as if we definitely got food poisoning from here. Will not return!!!

So disappointed in this location. Where I use to live, I loved going to Applebee’s. So when I heard that Applebee’s was coming to Beaumont, I was excited to say the least. I went a few days after it was opened. I went for lunch with a party of 5. We got seated pretty quick as they were pretty full.
It took the waiter awhile to take our drink orders as well as our food orders. I ordered the Penne Pasta and my grandfather ordered a steak with the mushroom topping as it appeared in the picture on their menu. The food took awhile to get to us. I was patience since I knew they just opened and they would be busy. My 77 year old grandfather on the other hand wasn’t as patience as I was. I believe one of our orders came out wrong but of course we don’t like taking things back.
When we received our bill, I saw an extra charge for the mushroom topping but the waiter told us that the topping came with the order but apparently that is extra. I told the waiter that, and the manager took care of it.
I did go back a few months later to give it a try again since I did go when it first opened. Well, very disappointed again. The steak we ordered came out cold like it was from the freezer and they just microwaved it. We told the waiter and the manager came out and took it back and looks like they just microwaved it some more or something. The pasta was super dry. I had to ask for more sauce.
Let’s just say the 2^nd time around wasn’t great. I never went back since and I love Applebee’s too.

i use to love applebees but now this place should be shut down! cold food horrible service terrible management! trust me, don’t bring your family here! our service was so bad we were only charged for drinks #worstrestauranteverhandsdown

I ordered my food for curbside to go. Which I thought it would be great since I have a toddler that isn’t always on her best behavior when we go into a restaurant. I made a horrible mistake by ordering from applebee’s. I ordered my daughter the grilled chicken with a side of mash potatoes with chocolate milk off of the kid’s menu for a little under $ 5 and for myself I ordered the Cedar Grilled Lemon Chicken and for dessert I order the brown bite with ice cream. First thing that went wrong. When the waitress brought my items to the car I noticed everything was just thrown in the bag. My ice cream was under all of the warm food and my daughter’s milk wasnt in the bag but when I trned around the waitress was gone back into the restaruant. She didn’t even wait on me to check the bag. I live literally 2 mins from Applebee’s. When I got home the ice cream was melted and it was in a shot glass size container so there was barely anything. When I opened the container I noticed I had about half of a chicken breast with a little rice and apple slices. When I open my daughter’s it looks lie she has her chicken breast and the remainder of mine in her container and half her container was filled with mash potatoes. She’s sitting next to me eating good while I’m struggling to get full :(.

Food was OK… Our waitress was excellent and very persistent… This restaurant was simply OK, I’ve had better food elsewhere…

This location was clean and the service was quick. The food was good too. I camped out for a bit after lunch and did a little work. While the server moved on after I paid my bill they didn’t mind that I was taking up a table (there were plenty of other tables available).

I’ve given this Applebee’s several chances and I’m disappointed every time. The servers and wait staff are always wonderful so that’s not the problem. My problem is the food. My husband and I have gotten something different every time we’ve gone and every time we are both leaving and making a stop at McDonald’s afterwards. The food was just so bland/​tasteless/​cold etc. that neither of us wanted to finish our food. The chicken Alfredo tasted like the sauce you buy off the shelf at a grocery store and chicken didn’t have any seasoning on it.

The service can be a little slow, even when they’re sparsely populated, but I’ve always found the food to be good. I’m a fan of the won-​ton chicken tacos, and their lower calorie offerings are tasty.

I don’t understand why this place is never busy no matter what day or what time of day it is. The food has never been bad when we went. The service however could be the problem. The last time we went we dealt with a total jerk and we went again last night and i wasn’t happy to see he still was working there. I don’t believe anyone that acted the way he did should still have a job. Fortunately we didn’t have him for a waiter this last time or we would have left or requested someone else. We got a very nice girl. She was very polite, smiling and checked on us frequently. I wish I would have got her name because the other jerk that waited on us last time needs to take lessons from her.

I give it a single star because I can’t give a no star. Service was plain bad. My order was wrong so when I mentioned it the waitress seemed annoyed. The manager 20 minutes delivered the right order annoyed as well. Good was fine, service is rotten.

This place has really turned around recently. I was immediately greeted with a warm welcome and quick seating. The host tolde who the server would be and said they would be at my table shortly, and they were. I got the spinach artichoke dip to start. The dip was warm with Parmesan cheese along with the other named ingredients and whatever else they put into it. The chips that come with it were warm as well and crispy fresh. The did have too much salt though.
I had the Thai Shrimp Salad with Classic Turkey Sandwich for my lunch. The salad was pretty good. A bit spicy, but the taste was fantastic and fresh. The sandwich was perfect to accompany the salad. It was light and had turkey, lettuce, and tomato on it on some kind of bread I dont know the name of. Perhaps chibatta.
The wait staff was attentive, but not overbearing. Never had to ask for a refill. The manager came by and asked how my meal was, and it was good of course. The food even seems to taste better since the new manager is at the helm. Overall, the place is one of the better places to eat in Beaumont.

To begin, the restaurant was absolutely empty and I mean empty, which should have been a sign. We waited 20 minutes fit someone to even come to the door and seat us and then we still got a terrible seat. We stayed about an hour and 45 minutes mostly because it took forever to get our food and when it came, it was already cold and poorly made. We got one drink a piece the entire time and that took 30 minutes to do that. Overall a terrible experience.

Why can’t this place get it right? They have had multiple managers throughout the years but seems to never get better. They are slow, rude, lazy, & incompetent. I LOVE the food at Applebee’s but just can’t stomach going to this store.