Smiles Northwest

What an awesome staff at Smiles Northwest. From the Receptionist to the Hygienist to the Dental Assistants to Dr. Jeremy Montrose. Dr. Jeremy is a great dentist. He is professional, makes you feel at ease, and is really concerned about you as a patient. I have had many fears from past dental experiences and Dr. Jeremy and his staff has helped me with those fears. Thank you Smiles Northwest for making a difference in dental patient care. If you are looking for a caring and trustworthy staff and want a different experience going to the dentist, then go to Smiles NW. Jennifer H.

This is my second visit to Smiles NW. I was extremely impressed with all of the staff. Very friendly, professional and made going to the dentist a pleasant experience. I especially want to thank and recommend Lori the hygienist. I was having a bad day and her personality and kindness made me walk out of there feeling so much better with a clean smile on my face ;) Would highly recommend this place!

My husband used an Angie’s List coupon for a free consultation last year. Since the good reviews were mainly about Dr Montrose, that is who he wanted to see. However, he was told that to see Dr Montrose he would have to pay $ 95; the free consultation was with Dr. Jeremy. My husband (I will call him Paul) wanted extra whitening and a fix for the old fillings that were in the front and too dark for his teeth now that he had been bleaching them. Dr. Jeremy didn’t seem to have a good handle on what my husband wanted done. (By the way, I was there, too because was interested in what the doctor had to say.) He recommended straightening with Invisalign, which we didn’t even mention, for $ 5000. Jeremy didn’t give us much information about the rest.
In February of this year, I gave Paul an anniversary present of getting his teeth fixed — the old fillings replaced so all his front teeth would be white. We checked the reviews and decided to have Smiles Northwest do it. Paul had been using Crest Whitestrips so the baseline white of his teeth was good. He went to his appointment with Jeremy and I thought he would come home with white teeth. However, his first appointment was only more bleaching, for $ 495. I was surprised because I didn’t think he needed it and it didn’t increase the whiteness that much. Two weeks later he went in for the fillings to be replaced for $ 325, I believe. There were fillings in about 4 – 5 of his front teeth. When he came home, there was only one fixed, and it was a spot that had been sanded down. When I asked about the other teeth, he told me that Jeremy though they were okay. I was furious because of course they were not okay — the old fillings, still there, were brown and unsightly. Apparently Jeremy did not want to do that work, or was not capable, and sent Paul home. He was just as happy to leave, since Jeremy was unsteady with the drill and hit other surrounding teeth and Pauls gums. About an hour later, a piece of tooth fell out of the tooth right next to the one Jeremy had been working on. No, it was not part of the filling material, it was part of a completely different tooth that Jeremy had apparently chipped while working unsteadily with his drill.
Paul was furious and talked to Jeremy who denied that it was a different tooth. He insisted it was filling material. Jeremy offered to fix it, but Paul didn’t want that guy to touch his teeth again so we are going to have the job done correctly somewhere else.
My suggestion to you would be that if you decide to go to this place, have the other doctor take care of you. Jeremy is not the best dentist in the world.

Lori is my hygienist and Dr. Montrose is my dentist. I tried to write a review a while ago but had so many great things to say that my review became convoluted and extremely long so this time I’m just going to say I highly recommend them. I’ve been searching for years for a great dentist and hygienist combo and I finally found them. Dr. Montrose is a perfectionist when it comes to teeth and making sure everything is done right. He almost redid a crown once because he thought the color was slightly off but I told him I didn’t notice and to leave it alone. Lori takes notes about how I like my teeth cleaned and I don’t have to remind her every visit.

Great office, great staff, and I love my dentist, Dr. Montrose.
I really appreciate the service and care at Smiles Northwest. They know me, remember me, and really take are of ensuring my consistent care.
For years, I went to a practice downtown that was good. I switched because the practice didn’t feel that warm to me. The location and service here is so great. It feels like visiting friends.

I am so incredibly impressed with Dr. Montrose and his team! I started going here back in 2011 for invisalign treatment and have been coming here for cleanings and exams ever since. I remember back when I was first considering invisalign and just getting quotes, Dr. Montrose stood out to me because he actually listened to what I wanted and what my concerns were instead of trying to offer me a full-​on treatment plan (I just wanted minor adjustments). Seriously, I got a quote from five places and this was the only one that was willing to tailor the treatment and not insist on 2 years of metal braces for a «perfect smile». I just wanted some minor alignment fixes and closing some gaps and appreciated that they made that possible and provided multiple payment options.
I just lost an invisalign retainer and the awesome lady at the front desk (Megan?) ordered it with expedited shipping within a few minutes of calling her. They are always more than willing to answer all of my questions and have worked with me and my insurance a few times to make sure I was happy and answer coverage questions, which was above and beyond what I expected. Plus, you can do a paraffin wax dip on your hands while they’re cleaning your teeth which makes it a little bit spa dayish. If you’re looking for a dentist or trying to decide between invisalign providers, please give these guys a try!

I’ve been a client of Smiles Northwest for at least 10 years, and they have always provided exceptional service and been super friendly. Megan and Heather both work at the front desk and are extremely helpful and professional. Due to work, I often have to reschedule my appointments and they always go out of their way to assist me (and are nice about it!). Dr. Dotson is the best– I can’t say enough nice things about her and all of Smiles Northwest.

The hygienist who takes care of us is outstanding. We feel so welcomed the moment we walk in and we are greeted by name. The entire scheduling process is hassle free, I just confirm via text and they are only punctual on getting us in and out at the scheduled time.
The entire work is very thorough and you do feel they take care of every gum or tooth concern completely. I will not go anywhere else. I love this dentist office.

I haven’t had dental insurance for several years and I desperately needed to be seen. I’ve always had weak/​bad teeth and have had a LOT of work done over the years. I’ve never been AFRAID of going to the dentist and have been able to handle extractions, root canals, fillings, etc with no problem. I DO however get anxious about initial exams and cleanings.
I eventually made an appointment to Smiles Northwest to see Dr. Jeremy Montrose. I was super anxious arriving but just took a deep breath and jumped in. The staff at the office were all great. Did the best at making me comfortable. My name was called and one of the assistants gave me a quick tour before the exam.
The office is beautiful, warm and welcoming. There is water and coffee in the lobby and comfortable chairs to sit in. They have a couple of small rooms where dental healthcare can be discussed (rather than in the chair) and they even have a lab on site!
Meeting with Dr. Jeremy was great. He listened to and answered all of my questions. He gave his best recommendations after my initial exam and assessment but ultimately let me make the final decisions. I was then referred to an oral surgeon for the next steps but will continue to see Dr. Jeremy. I’ve got an extensive dental treatment plan coming up and I’ll continue updating as my experience continues.

This place is wonderful! Dr. Jodi Dotson replaced 7 fillings for me and I am very happy with the results. The pain management was highly effective and I was back to my usual activities within a day or two. She also corrected a misalignment between my upper and lower teeth and now the headaches I used to get are greatly reduced. I highly recommend this place.

Quality and care seem to be the watchwords at Smiles Northwest.
Before coming to this place I’ve never associated any kind of brand loyalty with a dentist office, but these guys are amazing. After about a year and several visits I’ve had only good experience with them. Obvious selling points are the nice waiting area, courteous and professional office staff, and very competent dental staff (I’ve worked with Doctors Jeremy and Allen Montrose).
But to go a step further, I had a dental emergency come up the day after Thanksgiving when the office was closed. I called the emergency number and within an hour I got a call from Dr. Jeremy who agreed to meet with me in an hour. Rather than just do a quick fix and send me away with pain meds he and Dr. Allen spent time working the problem and ended up relieving the pressure that was causing me such agony. I felt better almost immediately.

This is the office I trust with my teeth. Dr. Montrose is very educated in cosmetic dentistry and I need to know that before I allow anyone to work on my teeth. Katie my hygienist is also super knowledgeable about cosmetic dentistry and I never have to remind her not to scratch my teeth. The staff is very professional and the office is welcoming. If you need the best, I suggest this office. I don’t feel like their pricing is any more than other offices. They also offer 5% discount if paying by check or cash.

The office is very nice looking and the hygienists and office staff are all very friendly and quite good. The dentists I am a little skeptical about. Especially the lady dentist. She seems like she is only there for the money and not the quality of care. Infact the person who recommended me to this office even warned me about the lady dentist and said dont let her work on you she will try to sell you things you dont need but make it sound like its essential.
I had a couple fillings done and had to go back to get them fixed cause they were too tall and affected my bite so that when I would bite down my teeth with the fillings would hit first before any other teeth.
When I went in to get it fixed the lady dentist didn’t even check my bite to try to fix it! She just went into her money making speal. She told me I needed invisilign to fix it which cost between 3000 – 5000 dollars. I told her I didn’t have this problem until the fillings and she told me she could grind away at my teeth but she doesn’t want to take away from my tooth structure and then went into invisalign again saying it would fix my bite. I don’t see how it would fix my bite when the problem was my filling was too tall and she only needed to grind into that and not my actual tooth structure. Sounded like she just wanted to make bigger sales with a 5000 dollar invisalign. My teeth are very straight and have never required braces.

Friendly team, clean and calming office. They go above and beyond with customer service. Also, they don’t try to sell you services you don’t need. Great dentist office!

This place is awesome. I had a tooth ace yesterday and my normal dentist was unable to see me. I call Smiles NW and they took me right away.
The staff was extremely friendly and accommodating and could not have been nicer. I have only seen Dr. Jeremy at this location so far and he was great.
I would highly recommend this for anyone who needs a dentist.

So far so good. 2 times experience here was a breeze. But I will definitely update my review if there’s any change!
This is unusual since I always have bad experience with dental office. Either billing staff or dentist. Recently with my kid’s dentist World of S… in the same hood made me want to say good thing about Smile NW.
Here, no issue of billing. Good insurance good coverage no over charge. Updated tools, wonderful advise and and good prophy. Front office staff and hygienist are both great. No hassels. Although I have not gone thru major treatment here yet. Can’t speak for dentist but I have hope!
Best of all, they are not nickel and dime, so far.