I met Daryn many years ago when we had a different hot tub. I remembered him as so helpful and generous and a real expert. Well I’m so pleased to say that he hasn’t changed over the years. We have a different hot tub now that we bought on Craig’s list 3 years ago. We stored it dry over the summer and just filled it and turned it on to discover that even though the water still circulates, the«jet» pump refuses to churn the water. I called Daryn and left a VM. He returned my call almost immediately and proceded to spend about 20 minutes on the phone walking my husband through some tests and possible fixes — without charge or even remembering who I was. When I thanked him for his time he said that he wanted to save us the cost of a new pump if an easy fix would work. Sadly it didn’t work, so a new pump it is. It’s so good to meet people like Daryn who even after years of working with the public(which I know first-hand can be wearying) still retains his kind and generous heart.