Tan Republic Scholls Ferry

The beds at this location are decent. Bulbs work, buttons work, no issues. The people who work here are pleasant, friendly and remember me which I really appreciate. If there is an issue, they make it right.
Also, another appreciation is that they don’t try to pressure me into buying lotions. I am allergic to them and have been told at other location that I won’t tan as well if I don’t use them. Which is a load of BS.
So, no pressure = happy customer. Keep up the good work here, thank you!

Tan republic has always offered me the best service. The staff are super helpful and kind!

About 90% of the time I walk in and no ones at the front desk. I usually wait 5 – 10 minutes until someone finally comes. I don’t know why this happens because there’s a bell that rings when customers come in. Management needs to get on this.

TAN REPUBLIC IS THE WORST BUSINESS AROUND DO NOT GO HERE UNLESS YOU WANT TO BE LIED TO AND HAVE YOUR MONEY TAKEN FROM YOU WITH NO SERVICE PROVIDED! When I went in they told me they were running a special and I said no I really just want to tan for this month, I do not tan all year just what I have something special going on. The guy at the front desk would not let it go he kept insisting that I could not pass up this deal. Like a fool I said ok sure let me look at it. He then took all of my info down including my credit card. Before I signed the contract I said im sorry for all of the work you have done so far but I do not want to do this. He then said Oh well I already ran your credit card so there is no way out. I told him I was a student and that I go home for long breaks and that a long term contract wouldnt work for me he said it wasn’t a problem and that I could just put it on hold. So I said fine. Well its time for break and I went to put my contract on hold… guess what it is not as easy as he said it would be. In order to do this hold they charge you $ 11 a month and there is a max of a 3 month hold. No one told me that and I did not even get to look at the contract before he filled in the information and ran my credit card! So I call customer relations and got a hold of a nice gentlemen named Zack. Well he really is only a gentlemen if you want to give them more money, the minuet you tell him you are upset he starts to raise his voice and tell you that you have no idea what you are talking about and it is your mistake. He made it very clear that is job is not guest relations but actually just making sure that the terms of the contract (that you don’t get to read before they charge you) are enforced and that he really cant do anything for you even if he wanted to. Which if you ask me definitely sounds like he doesn’t want to help in anyway. So if you like the idea of mistreatment of poor college students, or people in general this is absolutely the place for you… if not I suggest somewhere else.

I love this place! awesome staff, especially Aspen and convenient location. I’ll be back :)

Decided to go to this salon after my last review because it was closer to where I needed to be… well, I walk in at 10:10… Waited until 10:25… Computers aren’t working yet again… Super annoying as I was hoping since my last review things would get better…

This place was rough when I first started going to it last year. For some reason, I kept coming back… Probably because it was nearby and I am lazy. I was reaching the end of my membership and was going to move on, but after speaking with Ariel about my discrepancies, she offered me to try the versa spa. Wow! What an amazing recommendation! I really love this sunless machine and was offered a much lower rate than I was previously paying to make the switch to this. Would recommend her and the verspa to anyone! You can grab a sub at Jersey Mikes right after, too. Mmm, yum.

If I could give this place ZERO stars I would and I’m pretty sure this goes for all of the Tan Republics. All I wanted to do was go get a 5 minute tan to prepare for my upcoming trip to Mexico. I went to the «new» tan republic in the Scholls Murray Plaza. They had just taken over Oasis Tanning. The «manager» there was the «regional manager» in Gresham, named Nick. I told Nick that all I wanted was to tan a few times before Mexico. He told me I could get a package of 10 tans for 60% off. When I added it up, it came out to about $ 15 bucks a tan. But then when he rang it up it was going to cost me $ 365. The price he showed me was ALREADY 60% off. All I wanted was a tan. We were now 45 minutes in to my «visit». Then I said fine, I’ll just buy one tan (for $ 33 dollars– rip off!!!). He said, well our one bed is full so I’m going to send you down to the store on Scholls Ferry. I’ll let them know you are on your way. I got down there about 5 minutes later and they were closed– lights off. It was 8:53pm. Mind you, I had arrived at 8:00 to get a 5 minute tan. Apparently, Nick did not tell them I was coming and they closed early. So I callled him and he said, well come back up here and you can tan back up here, the bed is open now. And then started complaining about how they close at 9pm but he would stay late for me. If he would have just given me my 5 minute tan that I FIRST asked for, I would have been out of there at 8:05pm. Now it is 9:00pm. I arrive back at the FIRST location, how he tells me that someone is in the bed so I needed to come back tomorrow. I asked him to just give my money back but he would not. He said he’d give me a «free tan» on my account for my trouble. Fine, I left. Now fast forward 2 weeks later, I go in to tan again and GUESS WHAT, there is no free tan added to my acccount. I was not surprised since Nick the «manager» hadn’t come through on anything he promised thus far. I had to tell my story AGAIN to the girl at the front desk (who was very nice) and she put an extra tan on my account. We shall see if it is actually on there next time I go. Bottom line, you do not want to go to Tan Republic– it’s a rip off, the sales people are pushy, the managers are pushy– it was just an all around horrible experience. Once I cash out on my free tan– buh-​bye Tan Republic.

I want to send another shout out to Adrian «Rock Star» for all of the hard work you put into keeping your stores clean and welcoming! You are so awesome with your clients and sure make us feel at home! Keep up the good hard work and please come back to the Hillsboro store, we miss you!!!

I would have given them 4 stars because their tanning equipment was nice, but their sales people are pushy. However, their business practices are atrocious. I have suddenly been contacted by a collections agency regarding my membership (I had honestly forgotten I had one and had switched banks so the EFT wasn’t going through, totally my fault). I was never contacted by tan republic regarding my delinquent account and all of the information the agency had that they GOT FROM TAN REPUBLIC is current information. I never got a phone call, bill, letter nothing, I’m just completely baffled. I’m also pissed because I’ve never had anything go to collections, and had they actually contacted me i would have paid it off without question. Be very wary if signing any sort of membership contract, because if you go delinquent, they won’t even try to get a hold of you.

There’s only one or two people working at this salon that are wonderful with their customer service skills, the rest have been rude and very disappointing. Asia is great and always remembers my name, grabs me a towel and walks me to my room. There are double doors for the rooms for each bed, so you have to close and lock the first one, and then the customer can close and lock the second one. Asia has been the only one kind enough to walk back before me and set up the room. This is such a small gesture, but so important to see as a paying customer.
I have seen employees smoking outside, and flick their cigarette butt on the sidewalk right in front of the salon and walk back in the salon. Disgusting, and illegal. I have also experienced a shocking situation where the owner of this location was closing, and as I finished my tan and was getting dressed, I could here him burp really loud, then fart just as loud. No one else was in the salon. He didn’t mention anything as I shook my head and walked out. I mean come on dude, the walls in the rooms don’t go all the way up, you have to know I heard that… gross.
It gets worse. One day I dropped one of my goggles under the bed, when I used my flashlight app on my phone to grab it I saw it sitting next to a huge rat dropping. And yes I’m positive it was exactly that. I don’t know why a tanning salon would have rats. I told the girl working that day, and she seemed to not care, and didn’t say anything else as I walked out. Needless to say I threw out those goggles.
I am disappointed in this tanning salon, and wish I could terminate my contract and go back to Oasis Tanning salons where they actually care about their clients.

Really really bad customer service! I honestly never write reviews even if my experience wasn’t the most pleasant but the people running this place are less than mediocre.
I was never verbally told you had to give a 30 day notice AND physically come in the shop to cancel a membership. I wanted a short three month just for the summer and realized it was still charging me $ 75 a month two months later. My fault for not catching it the first past month. I called to cancel and ask for a refund because I was unaware and hadn’t tanned in months. The girl seemed unaware how to help and said I’d hear back from a manager within 48 hours. That seemed really odd to me but said ok.
I end up hearing back the same day From I guess a manager but he just said you will be charged because it continues after the three months if i don’t give 30 days. I was obviously really upset since I never verbally was told and couldn’t find my original contract. He then transferred me to hands down the rudest sales rep or whoever he was that works at the corporate office. He Instantly had an attitude and wouldn’t work with me at all. I asked if I could talk to his supervisor and he refused and said he wouldn’t give me another number.
*i work in retail management and deal with upset customers often and always goal myself to make sure the customer is happy even if I have to bend the rules to make them feel comfortable.
I would never recommend this place. They seem to only train the employees to be pushy sales people and no real customer service. Super disappointed.
0615 SW Palatine Hill Rd, Portland, OR 97 219

I have tanned almost everywhere in SW Portland and this place is the best!
I bought the Groupon for unlimited one month gold level. I went for my first time yesterday and became overly impressed. The prices are more than reasonable and the place is extremely clean with a calm feeling atmosphere. Asia showed me around and was so nice and informational but at the same time did not push me to upgrade. I’m staying with my one month of the minimum level bed and will be a customer for a long time.