Wendy’s

Friendly staff. Fresh hot food– no complaints there. Only disadvantage for travelers with small children is that there are no changing stations for diaper changes. Overall good experience and easy access to and from the interstate.

We made a late night dinner stop around 9:30pm.
The drive thru line had a fairly long wait but the food was piping hot. They even had a sign on the window encouraging you to try the fries right then and there and if they aren’t hot and fresh, hey’ll get you new ones.
I enjoyed our food. Wendy’s always seems a touch more expensive in the fast food hierarchy.

Worst ever. Disorganized and borderline rude. Saw multiple orders messed up in front of us. Waited at least 15 minutes and would have left if not for our car being blocked in due to the drive thru line being backed up.

As others have said, this Wendy’s pretty much stinks. Stopped here once driving home from college and had a really awful burger and cold fries. It’s one of the few places to stop in the middle of nowhere West Virginia along I-​77 though and I was craving Wendy’s over any other fast food place driving back to college on a separate trip, so I decided a second chance was in order. Big mistake– the food was still bad, the cashier attempted numerous upsells, and when I asked for «a lot of ketchup» for my fries, I received two measly packets. I would definitely avoid this location.

Wendy’s opened in my hometown back in the late 1970s and it instantly supplanted McDonald’s as the Best Restaurant on the Planet in my woefully addled and ignorant pre-​teen mind, at least for the next six months. Maybe the best thing about it in retrospect was scrutinizing the old-​timey newspaper ads printed on the tables. («Six Little Tailors,» reprazent.) And Frostys, of course.
Nowadays, I often forget that Wendy’s exists. (If I took more than both hands to count the number of times I’ve eaten at a Wendy’s in the last two decades, I’d be shocked.) But the stretch of interstate running 150 or 200 miles south from Charleston, WV, is a virtual culinary wasteland, and I was getting hungry. I chose Wendy’s only because it seemed to be the fast-​food emporium closest to the interstate exit.
Like just about every other first-​world corporation that hopes to sell its product to people under sixty in the 21^st century, Wendy’s now has a TV ad campaign that is snarky and ironic, now featuring a live-​action, young-​adult, contemporary, urbane, nerd-​hipster Wendy. Of course, she’s both attractive and approachable: she busts on her dweeby co-​workers, but she’s cool. And, of course, she eats every meal at Wendy’s, even though she looks like she weighs about 118 pounds.
But the actual bricks-​and-​mortar Wendy’s is still the same old dorky, dreary, depressing 20^th century Wendy’s. This location could be straight out of 1991, except for the prices; you almost expect dear old avuncular Dave Thomas to come out of the back and greet you. No nerd-​hipster, urbane Wendy here, and none of her nerd-​hipster buds. No, it’s just me and a bunch of fellow schlubs: weary interstate travelers and local workers. And to top it off, Wendy’s is still mired in the same tired, unimaginative burgers-​and-​chicken-​and-​fries menu as it ever has been, and it still has the same dated décor and color scheme. (Wendy’s chili is a notch better than the rest of the food.) To make matters worse, this location had some mawkish modern country dribble on the sound system.
Grilled chicken sandwich was as bland as skim milk, and the mayo kept the buns sliding off the contents of the sandwich. The fries at Wendy’s are boring. But at least the chicken was cooked properly. And the service was quick, and the restaurant appeared to be clean. Which is only way this gets to two stars. Call it 1.75.
Get a Frosty, and get out.

Ordering 3 burgers took 30 minutes. Not sure why. Manager yelling. Iced tea spraying all over the floor, customer slipping. No prep screens in use, employees sharing receipts to fulfill order. No napkins in dining room. No straws either. Meanwhile, employees outside on picnic tables eating burritos and frosty’s. Ugh.

Let’s face it, when you’re at Wendy’s you aren’t after fine dining and have to adjust your expectations accordingly. However, even with greatly lowered standards, this Wendy’s is a giant fail.
We had the misfortune of selecting this Wendy’s because we were on the toll road and needed a quick stop for lunch. We almost immediately regretted our choice. It was obvious that the drive through was the priority because food seemed to be getting out to those orders more quickly than those of us waiting inside.
Normally the one benefit of being in a busy restaurant is that your food will be hot when it is delivered. But somehow this Wendy’s has mastered the art of delivering what appears to be fully-​cooked food slowly at a warm-​ish temperature.
I can’t envision the circumstances that would next dictate a stop in Beckley, WV, but the next time I find myself there I hope I come across this review and pick another place to eat.