Elements Apartments

Management is horrible when it comes to customer service and managing the place. It definitely doesn’t feel like luxury standards not even that this is located in Bellevue where better service is expected when paying high priced rent.

I’ve lived here for 1 year and I’m glad I moved out. Everything is always broken, and I always get parking tickets while I pay 100 $ for parking every month. I don’t recommend anyone living at elements. There are way better places in downtown Bellevue.

I don’t usually write reviews but in my current situation where I feel like I’m paying for something that definitely is not worth its price. I sincerely want to get this out: If anyone is considering moving into 989 STAY AWAY FROM THIS PLACE. Ive been here for about 3 months and a lot of the one star reviews here and on Google as are right on in terms of the cons of this awfully managed place. The leasing agent Nevin was excellent us at move in (most of the leasing agents are great), but everything else about Elements has just been downhill from there. I was at a UDR property before I moved here and had a good experience so I wanted to continue my relationship with them when I moved to Bellevue. But If I had the $ 5k needed to break my lease with 989 Elements lying around right now, i’d definitely jump ship and go to a place like Alley 111 or one of the newer apartments around here. Moving into 989 was definitely one of the worst housing decisions I’ve made in my life.
Trust me, stay away from 989 elements, you will be disappointed and regret your decision after about 1 to 3 months here. I feel like 909 and 958 might be a better deal, but for their price, I’d still recommend other properties around here which are much better managed, newer, and most likely much cheaper in the long run. Ive seen properties managed and maintained by younger less experienced people that are doing a million times better than here at 989.

I wish the management was better. The apartments are great but the management is very uncooperative and rude. I lived here with my friend for a couple of months and was so disappointed. Package delivery is a hassle almost every single time! They refuse to double check and blame the courier service which has caused me a lot of trouble. And this did not happen just once! I’m so disappointed with their management. Not worth the crazy rent.

Nevin was my leasing agent at Elements Apartments. The experience was amazing and it was all because of her grace, understanding of our needs and gentle nature. She went out of her way to help us find the right apartment and ensure our experience throughout our time there was pleasant and well managed! She is such a joy and I appreciate all she did for us!
The Elements apartment was great for my family, very secure, friendly, lots of amenities, and easy access to stores within walking distance! The entire staff at Elements Apartments was gracious, helpful and attentive. We looked at several apartments and this was by far the best choice and experience!

Ever since I moved to Seattle in 2012, my wife and I have lived in Elements Too apartments and we are vey happy here! Common areas are always kept nice and clean and service requests are handled within 48 hours (max). The staff is very nice, courteous, and friendly. In particular, Nevin Uysal who has been our leasing agent all these years is a fantastic lady whose personality is beyond words! She is super nice and diligent and she works hard. She responds to emails very quickly and always goes above and beyond her call of duty to help us and other residents with any questions or issues. Frankly, she is the primary reason we have stayed in Elements apartments these years. Thank you Nevin!

The parking garage of this place has some foul smelling (seriously like sewage) gross white stuff dripping from the ceiling on to my car. Posted some pics to the photos. Somebody needs to do something about that.

THE WORST APARTMENTS EVER. $ 2000 for a 600 sq foot 1 bed one bath? No thanks. These are not luxury apartments. These apartments are a joke! Firstly, the personal trainers here are SCAMS. DO NOT go to them! They steal your money and waste your time!
the walls are paper thin. You can hear literally everything that’s happening with all your neighbors, even when they turn on a faucet or flush the toilet. I absolutely hate it here, I wish I would’ve done better research before moving in. I’ve had terrible neighbors… Dirty, loud, rude. I’m disgusted at this place. Ugh. I’ve had it!!! I’m
Moving out as soon as my lease ends. PLEASE if this helps anyone, go somewhere else!

Good amenities and staff are outwardly friendly, but quality of these apartments is quite low. I’ve had multiple instances when they have admitted there is a problem but take me round in circles for weeks and refuse to fix it.

I saw a bunch of these low reviews, and I’m really not sure what these people are on about. This place may not be «luxury» in the sense that there’s exotic animals and people in fur coats walking around, but it’s quiet, comfortable, and not expensive (given the location, amenities, and quality of life).
The walls are crazy well-​insulated (I could never tell if I even had neighbors), the climate system is great (i kept it at a nice 73 year-​round, never sweated, never shivered), pretty good view, tons of windows, wired for gigabit internet (check out condointernet, it’s incredible), the pool is great and usually empty, the gym is alright, the parking’s a little expensive, but I lived here before the price was lowered, so it’s not nearly so bad.
Amazon locker serves your amazon fresh, the package delivery is nice. Service requests are always done same-​day.
There are a few car prowlings every now and then, maybe once a year, but i’ve never been hit.
Stone flooring near the kitchen, good carpet everywhere else, good lighting, all the appliances run for years without needing any repair. I’m alright with it.
I lived in the 909 apartments, midway up. 2011 – 2014. It’s a great place.

I’ve lived in this building for approx 2.5 months now — and I have nothing but good things to say! It is so conveniently located, near several grocery stores, banks, shopping centers, and also my job, which is AWESOME. The fitness rooms are always clean, sometimes crowded with trainers, but they are quick to smile and offer help moving equipment, making space for you, etc. This review is really to give a shoutout to James who works at the front desk, he will do whatever it takes to give everyone a premium experience living here. He works ALL the time and makes it just an even more wonderful place to live. Also, there’s free coffee!

Renter beware!!! Elevators, key fobs and buzzers never work for anything. I’ve been here almost 2 years and maybe 2 solid months if you piece together the working days they have actually worked. Every time I have a guest I have to ride the elevator down and retrieve them because the only buzzer that works is on p-​1 if your lucky. The main floor buzzer has never worked since I moved in and neither does p-​2 usually take 15 – 20 min up and down as only 1 of the two elevators for 27 floors ever works, at least I get a good leg workout on the stairs trying to skip the elevator traffic I guess.
Parking info is inaccurate, when we first moved in they said unassigned parking was okay on p-​2 with the $ 100 parking pass and assigned p-​3 a p-​5. That’s a lot of driving through a ton of huge speed bumps (5 I think) any time you come or go and if you skip some speeds bumps and forget your car on p-​2 you get a $ 60 ticket. I’ve probably had over 50 of them in 2 years and every guest I’ve ever had got a parking ticket also.
They refuse to give any extra key fobs which is very inconvenient considering that the buzzers do not work. We are moving to the Bravern across the street, they provide 1 extra key fob there which is nice
The staff is pretty nice except upper management and Dwayne the «concierge» he is the worst — always nit picking every little thing and trying to figure out how he can say no when you have a request. He’s very condescending and will even butt in to try and override or say no when other staff members try to help with a request. We don’t like him
I’m pretty sure me and my girlfriend got discriminated against, either for being young or an interracial couple. After over a year in a mid level 2 bed, a penthouse came available and we where excited to upgrade, they approved the application on a Friday we did the walk through Saturday and prepared to move in. When Monday came around we got an email that said the upper management changed their mind and we were denied based on some violation. When we went to talk to staff the «violation» was completely ridiculous, total internal errors on their part. We tried to argue but what can you do when your being discriminated against? We filed a compliant with HUD so hopefully they get investigated.
Considering that we pay more to rent here than a mortgage on a ½ million dollar house you would expect better customer service. I’ll be moving out at the end of this lease for sure.

My husband has been DOD for over 6 years and the last few have been in Bellevue. My family lives in MT because of our children’s schooling and my husband has been in Bellevue; living at the Elements 989 for the past 5 years. It is competitively priced and centrally located in the downtown Bellevue area.
People to contact…
Nevin — amazing at finding a lease in your price range at the space you need at the time you need it — has invited us for brunch and enjoyed a beverage with us at Scotty Brown’s [a great bar and grill attached to the elements building]
Juan — a maintenance gem; what you need– when you need it… with a smile and polite demeanor. He is amazing at being the ‘go-​to’ guy and making things happen… he makes you happy just because he smiles and truly cares about your comfort in «his building»… Yes… «HIS BUILDING’…and
James — in the front leasing office. Friendly, make it happen and then some kind of personality. He checks up to make sure our experience is positive. and because his roots are from the South… loves pecan pie. What other apt complex can boast that level of personalization and care
If I am not here in Bellevue to help my husband feel like he has family, in WA… this complex has employees that do. I love coming here and meeting his friends and adopted family.
Please know there is not any complex or rental that is perfect… but the people employed at the Element make a large complex feel like a home… a connection of people who care about one another on a level that is not just a ‘job’ or ‘rental income’.
I hope this review helps people make choices… as we are very happy with our choice at Elements 989… truly not what a simple black and white review can share
Sincerely
Lynne Rider
Kalispell MT

Great place to live with awesome amenities. The people who work here are amazing from Nevin to James and the crew that make our community looking great. Thank you from someone that has lived in the building for five years.

My fiancé have lived here for a while now in the 909 building. When we moved in, the process was really smooth and Nevin, the leasing manager handled everything for us. She is seriously the most wonderful leasing manager that a person could work with. We automatically felt like her kids, and she wanted to ensure we had the best experience possible. She had the freight elevator blocked off for us on the day of our move so that we didn’t have to use the residential elevators and get stopped while we were moving. If there is an issue it gets fixed right away for us… but there aren’t really issues often in the community, only one of the elevators giving issues randomly (but infrequently). If you want to go tanning, Nancy will even heat up the bed so that it isn’t cold when you get in. The gym is really nicely well-​kept and it’s very easy to pick up packages. There is an online community forum that notifies you of what is happening in the building and in Bellevue, and you get an email when a new package arrives. Elements is also constantly updating their building so that it is really new-​age and welcoming. The theatre remodel looks fantastic. I saw a comment about the pool being too cold, but my nephew swims in it all of the time with his friend with no complaints. When my fiancé’s mom came into town she swam in the pool each day and loved it. When my inlaws came into town they rented the furnished units for a few days, and it was really affordable and nice! I couldn’t believe that they had this as an option, a pleasant surprise.
We’ve renewed our lease twice, and it’s not the cheapest place to live. But it’s not the most expensive in downtown Bellevue either, and it seems to be less pricey than some of the other buildings around (which don’t offer near the features Elements has).
Overall, we love it here. I can go to yoga if I want, the gym is awesome, the Barre studio is in the building, there are restaurants, hair dressers, a mini-​mart, what more can you ask for? If they could just put a grocery store in the building you wouldn’t have to leave. The Chihuly glass artwork is incredible, and I feel thankful I live in such a great place. I’ve rented at 3 other places in Bellevue that can’t even come close to comparing how much I love it here.
James is very nice and Nancy is really awesome… very personable and just cool. Wes was very accommodating with our renewal. Nevin again is amazing, so I do suggest requesting to speak with her for an A++ experience. Normally apartments are nightmares to deal with, and Elements honestly isn’t. They even send you a reminder to pay your rent, a personal courtesy email if it’s the 2^nd or 3^rd of the month.
I hope this review helps, it’s 100% authentic.

If anyone is concerned about move-​out charges, here’s mine from 2 years ago.
Carpet Cleaning 65.00
Cleaning Charges 85.00
Paint Charges 70.00
Total additional charges /​credits /​payments 220.00
We cleaned the carpet really well and never put any nail on the wall. I could complain that there shouldn’t be any paint or cleaning charges, but I think it’s ok since Elements is pretty «luxurious» and you get what you paid for.
I always get my deposit back in full in these past years, but I do think for a place like Elements you shouldn’t expect that. Consider it’s pretty nice when you move-​in, they need to charge you to keep it the same kind of condition for someone else as well.
I don’t know about the carpet situation, but our carpet was brand new since the previous tenant apparently messed up the carpet and they had to replace the carpet completely.
Anyways, it’s not true that if you live less than 2 years they’ll charge you $ 400 for paint. It actually depends. If you want your room to look nice and hung something on the wall, then you have to pay for it later.

5 years at this place and still going strong!
Elements is a lovely place to be at. We’ve lived in both 989 and 909 — a shift from 1 bedroom apt to 2 bed apt and we love it. The staff is very helpful and services are great– delivery of packages, news paper etc.
They are prompt in fixing a problem you have in your apartment. Nevin and Erin go out of their way to help their residents if they have a problem. The alleys are always clean and vacuumed twice a week! Lots of storage capacity in apartments. The retail section is my fav too! The building is buzzing when it should and quiet when u need the peace!
Everything else is walking distance and its definitely «home away from home «for me!

I have lived in the Elements for nearly 4 years now and have enjoyed my time thoroughly. The prime location, impeccably well maintained (and recently updated!) amenities and warm fitness community (check out Fire Fitness), all make this a great place to call home. With such a great staff (Erin, Nancy and James are all wonderful to work with), it can be hard to stand out but Wes Miller (Assistant Community Director) really does manage to go above and beyond. He is consistently solution oriented, empathetic, and most importantly, service focused. If you’re looking for the right place to unwind and always feel at home, look no further — Elements is where you need to be.

I don’t have enough kind words to say about Joni and Erin at Elements! Both ladies have always been extremely helpful. They’re knowledgable about remodel projects (can’t wait to use the updated gym!!!) and other silly questions I have… like how to get a ring out of the elevator shaft. The building is pretty cool with a giant Chihuly chandelier in the atrium GORGEOUS! Definitely need to put Elements on the top of your search list!

I am a new resident in the Midrise tower. This review is for the move-​in process and the few hours I just spent exploring.
Staff: Excellent service from the first call I made to getting the keys. Wes Miller is solid and upfront about costs.
Facilities: The res floors smell like a clean public bathroom (interpret as you will — for downtown living, this is acceptable to me). Fitness room, spa, and common areas are state of the Art.
Parking: a bit tight, like that the residents
parking is gated.
Location: A bit of a walk to Bellevue Square, right next to the 405 though for my commute.
4 stars, only for the res floor scent. My apartment itself smells brand new. Smoothest paperwork process Ive ever been through
**EDIT: Moved out to go to NYC. Got charged $ 250 for touch up paint which I think is pretty steep. Move out process was smooth. As long as you budget for the high move out cost, this was an overall good living experience for six months.