EmbroidMe

I had several blanket and towels done as christmas gifts for family members. There work was done beautifully, in a very timely manner. The price was perfect as well. The staff worked with me choosing colors of thread and placement of names. I will be returning for sure! The blankets and towels looked amazing and my family was so happy with the personalized gifts.

I placed an order and it wasn’t done when they said it would be done. It was finally finished and I went to pick it up on Saturday when they were supposed to be open and no one was there! There was another customer waiting too. We waited for about 30 minutes and left. Now I have to drive all the way up there again. Very bad business practice!

Not impressed. $ 80 set-​up fee to have even 1 item done. Best part, waiting a week and showing up to pick-​up items a day after they said they would be finished only to have the front desk worker bring items out which had not even been started. Not reliable and overpriced.

I wanted to get a custom embroidered dish towel for a friend, and found EmboidMe after a different shop told me the job was not worth their time, and to get it done would cost and astronomical amount.
When walking into EmbroidMe, I was immediately greeted by a friendly employee. She enthusiastically helped me with the layout, font, and thread colors, coming up with something that looked great. I also wanted a special character, a cedilla (ç) and they were able to do this no problem. Even though it was a busy time of year for them (Xmas) she asked how quickly I needed it. I was not in a hurry so did not take her up on the offer, but it was nice that a rushed job at no extra charge was an option even though they were busy.
If you ever need custom embroidery, I can’t recommend EmbroidMe in Bellevue enough.

I was in a serious pinch and they took my very small, very specific order on a tight deadline and were friendly to boot. I will certainly continue to go to them with any and all embroidery needs!

I highly recommend EmbroidMe for any and all embroidery needs.
I’ve been coming here for almost a year now and this business never ceases to amaze me with their professional and prompt results. I usually go to get personal items embroidered with family names and initials and the work always exceeds my expectations.
Before the holidays I went in to get some beautiful robes embroidered with initials for Christmas gifts. I received many compliments on how beautiful they looked. The owner was able to match the perfect tone of gold with the contrasting blue on the background giving a really fancy look. He will also carefully review the size and type of font you request.
Aside from personal items, I saw many promotional clothes displayed throughout the store. This business is also a wonderful place for embroidering fundraising items and business materials.
The staff here is professional, give amazing customer service and are always ready to help. 5 stars!
Thank you, EmbroidMe!

I’ve had some not so great experiences here, but their friendly service and the way they have expressed themselves when things have gone wrong has made me think they deserve three stars despite my con list…
PROS:
–really friendly staff
–it’s clear they care about their customers
–great quality of embroidering!
–clean establishment
–great prices and fairly wide selection
CONS:
–I have been given days and times to pick up our orders, and when I go to pick up it hasn’t been ready. This has also happened to another friend I have at work too. When I went in they said I should have received an e-​mail or a phone call saying my order ready, so I got the e-​mail out and showed it to them on my phone (which said «You could pick them up by this Friday»). I even came a day after the day they said it would be ready! They felt bad, and offered a new pick up time, or even for me to just wait 20 minutes, but I was already running late to an event, and couldn’t wait. Unfortunately that also meant I had to wait another week to get my order, and take another 30 minute drive to get it.
–I don’t think is their fault exactly, but I have two shirts of the same brand and same size and one is noticeably larger then the other. Seriously, has a whole inch of extra fabric on both the bottom and the sides after both being washed several times.
–On the weekend they are only open 10 AM — 2 PM on Saturdays. That makes it really difficult for us who work during their hours on the week days.