Nordstrom Rack

I feel the quality has gone down, but every once in a while, I find some great items at a great price!

This is a good store if you can afford any of it. Even for their discount store they still have their prices high. Customer service is so-​so to horrible. It all depends upon the employee you talk to. Their products are in fairly decent condition. Considering the fact they’ve probably been worn dozen of times before they got there.

Its an outlet store without driving an hour to get to. Cheaper than Nordstrom’s sale prices but service is far far worse. Can’t really even try to compare them. Its a mad house every time I come in, racks and tables of jeans, dress shirts, active wear, etc always look messy — I’ll blame the customers since staff are always organizing and cleaning up those lazy folk.
Biggest complaint is the forever line to return or checkout! Shortest I’ve ever waited is about 5 minutes, and longest near 30. Never enough cashiers…

A good option to get some high-​quality clothes that just arrived from the Nordstrom a few miles away. The place seems more DSW (which is next door) than Nordstrom, but I think that’s part of the appeal: huge racks where you’re equally likely to find $ 10 off as $ 200 off the original sticker.
The place understandably favor women’s clothes over men’s, but the men’s selection is fair and worth a trip there.
Staff keeps the line moving quickly. Don;t let the fact that it can run 20 deep be intimidating; they can clear that in 5 minutes!
Will return when in the area.

Attn: Manager. I put 3 things on hold (they will only hold until the end of the day) and went back at 8:15 with my husband (they close at 9:30) … Well, one of the things I put on hold was still on hold … The girl said sorry she didn’t know what happened. Well … I went to the rack where I had originally found the other two things and what do you know… There they were, side by side on the rack. I guess that means «until the end of the day» really means until «until our staff gets antsy about going home». And it’s not like it was inexpensive stuff either … About $ 230 of merchandise some lazy staff member decided the store didn’t really need to sell that day. Oops.

This is the location I have been going to since they opened. Oh the memories! Compared to other locations, this one has much more inventory. Some Racks keep the shoes in their boxes, so they only fit however many boxes the shoe racks can fit. Not so at this location! Shoes are stacked 4 high in some places!
They have a great selection of salon quality hair products: tigi, crew, purology to name a few brands. They are typically cheaper here than they are at other stores that carry them.
They have a huge selection of men’s suits, womens designer shoes, kids designer clothes, and even a nice selection of jewelry, purses, accessories, and home décor.

This place is crazy. It is so busy. Once you shop here, you’ll know why. The selections are great. They have the most high end stuff available than all of the other Nordstrom rack I been to. However, be warned, there is a lot of shoppers here who compete for the same goods. The best time to go is on a Tuesday because I understand from my friends that’s when they get new merchandise. Also, the Factoria mall is just so much more non-​stressful to deal with rather than fighting for parking space at Bellevue, Alderwood, or Northgate.

I am a frequent shopper at the downtown and Northgate locations, which are both excellent. While in Bellevue recently, I made a side trip out here to check it out, based on the good reviews. I was very disappointed. The selection was not good, and the store was messy. And it’s located in a really creepy little indoor mall. Hard pass.

re: Looking for work shoes
Huge fan of Nordstrom Rack. I didn’t find any success here as it’s difficult for me to find shoes with my odd foot. I’ll try the Tukwila location which I think is the mothership for the Nordstrom Rack shoes. Although I didn’t buy anything today, I like seeing a lot of workers running around (maybe too much for a weekday), but they’ve always been able to handle rushes there. Will revisit in the futre.

I love this place. It can get crowded but the staff here are always so nice even when it’s busy. I recently had a couple staff in the shoe dept. really go out of their way to help me locate a pair of shoes I was looking for. Great service here.

This Nordstrom rack has a great selection of designer wear — especially shoes, with well-​organized racks featuring Coach, Tory Burch, and so on. The clothing selection is also nice, with lots of racks of designer clothes, and not too jumbled up. On my last visit I scored some Michael Kors jeans (in a women’s size, thankyouverymuch) and some gorgeous Cole Haan pumps, both at very nice prices.
The line for the register looks nightmarish on a busy day, winding through the store, seemingly no end in sight. Actually, it moves pretty quickly, they just didn’t design the space well for checking out, so the line ends up winding through the aisle. They keep it moving with lots of registers and guides, so points for that. The dressing rooms seem similarly imposing, but also keep moving, and the dressing rooms are clean and well-​tended.
What frustrated me was the main shoe department, which was an insane mad jumble of single shoes — it was very hard to see what was what, especially given how cramped the aisle is. Added to that, the way the shoes are all piled up, they get very shopworn, very fast. Not worth the frustration.

This particular location falls way below nordstrom expectations. I have been in 3x and left disappointed on every occasion. I cannot get over how different this location is compared to the Alderwood Rack (Golde Creek Nordstrom Rack). While the products are the same, the Factoria store must be very poorly managed because it is a disaster! Shoes all over the floor, clothes dangling from hangers, and hardly an associate in sight. It’s really a shame because I have higher expectations for Bellevue. To shed light upon my experiences at this store, I’d compare it to a Ross or Marshalls. Everything is dusty, disorganized, and disheveled.

When I lived on the East coast, I never went to a Nordstrom. I never had interest. Since moving out west, I’ve found that Nordstroms are absolutely everywhere and Nordstrom Racks are even more than everywhere.
This was my first experience at a Nordstrom Rack. The clothes are great quality but everything is throw around kind of like a Kohls, which is strange to me. I never saw any employees straightening out the hurricane that came through. To be honest, I never saw any employees walking around besides near the front door, fitting room, and the cashier area.
The shoe section is probably the worst. They have either sneakers or incredibly uncomfortable heels. I spent an hour looking for shoes and came back with nothing. There’s no rhyme or reason to how the shoes are laid out and, like I mentioned earlier, there’s no one there to assist you so you’re on your own. Go to a DSW or Payless instead.
The clothes. Easy to look through, despite the chaos. I’m used to it since I frequently shop at Ross.
Note to customers: Be nicer to the employees. Everytime I’ve been in there, someone is giving lip to the woman at the fitting room or one of the cashiers. We’re all people. We know you want your Michael Kors but it’s not worth it to be disrespectful.

It’s hit and miss here — sometimes I leave with more stuff than I needed or sometimes nothing at all. But I will say that it’s a good Rack. They get most of their inventory from the Nordstrom’s in Bellevue, so that is a good indication that they will have great items at discounted prices. I usually like coming here in the evening on a weekday because the weekends can get super busy, especially when people are shopping with carts, making it hard to get around everyone in the narrow spaces between the racks. There is always staff around, cleaning up the store, especially the clearance area. I’ve had to wait at times for a fitting room, but in general, it goes by pretty quickly.

One of the better Racks I’ve been to in the Northwest. Always seem to have new stuff and a large variety.
Good changes with the season and never a line with the men’s dressing room.
It’s pretty clean and they keep the racks and table presentations neat.
Great shoe selection along with dress shirts and suits!
Lines can get long but look around for the employees with self scanners!

Sometimes in the wee mornings the store is clean as crisp. You can browse their selection with ease and the employees are willing to help you if needed. During the afternoons to evenings it gets messy. oh and I mean messayyy. Like, really where did all the employees go? The women’s wallet section is just disgusting to look at. jewelry section is bare. At least the women’s handbag section is decent to look at.
And don’t get me started on their women’s shoe section. To be honest, any time of day it is a lost cause. If you wear a popular women’s size. or more specially an 8 or 8.5 you’d be wasting your time here. Might as well head over to DSW for a larger selection.
The prices here are okay. I mean, these prices are similar like to the ones in the outlets up in Tulalip, North Bend, and Auburn. If you don’t fancy a trip to the outlets then this Rack location is your next bet.

So
I am not a Nordstroms kind of guy but my girlfriend wanted to go so we went. I’m getting this one star based on most of the employees don’t know where things are the gal Who I dealt with was extremely snotty. Variety is very limited the shoe are very messy. Kind of like a Payless shoes wear shoes are all over the ground .
The checkout lines were as bad as TSA at SeaTac international airport I do not recommend the store at all if you really need to go to or nordstroms go to south center mall. The rack reminds me of a thrift store.

Love the Rack! Where else can you buy Designer Clothes for ½ the price. I like going to their designer clothes racks when they first put them out. Taking 14 pieces in and coming out with just 2 for me to buy, but they never complain about it.
The shoe department is something else, though. What a mess! Thank goodness I don’t wear a popular size. Here is where they need someone to watch over the shelves. Don’t you think adults should know better? Try something on, if it doesn’t fit, put it back where you got it from.

Definitely my go to place! I LOVE how everything is kind of crowded, and there is a lot to find in a small amount of space.
Fantastic place for shoes, with good deals. If I am looking for something off season to save money, I love to go to DSW first, then to Nordstrom Rack, then make a decision on whether I go back to DSW next door. For example, going on vacation to a beach, and need new sandals. Ended up with a really nice pair of Keens on sale for $ 20, vs regular price of $ 89.
Service is good here as well, although don’t expect the same number of employees or the same ratio of employee to customer.
One nice thing is that your Nordstrom gift certificate works here as well, and that makes a big difference in what you walk out with!

I like this location. We came early on a holiday and it was pretty empty.
Fairly organized. Pretty decent selection of shoes for size 5 Women, which is hard to come by. Most NR’s (well, anywhere in general) have very limited selection when it comes to women with tiny feet. I found a bunch of shoes I liked, but didn’t get — besides the point, so that made me happy.
Lots of clothes in my size as well (XS/​S) and most of the racks are organized based on size, unless it is a designer brand rack, then you have to search.
Friendly staff. Not too chaotic. Lots of parking and easy to find. I am rarely in this area, but anytime I am, I stop in.