Polygon Northwest Company

My wife and I just bought a polygon home and our experience was nothing like the other posters. The salespeople were very friendly and professional, even going out of their way to help us lock in our unit’s price when we first connected with them despite other units starting to sell for more.
Since we only just moved into our place, I can’t speak to the longevity of it, but so far we absolutely love it. We also have the 5 year warranty just in case, which will transfer along with the home if we ever decide to sell it.
I have nothing but great things to say about my experience working with Ted, John, Dawn, Kristie, and Tammy through each step in the process.
Based on my experience, I strongly recommend Polygon Homes as a great builder for your next home.

This is honestly one of the most unethical, shady companies I’ve ever tried to do business with. They build new homes and tell you that you will be notified when a new home releases. What they don’t tell you is that they play favorites with who is contacted first on a release. According to Gina Masters at Bethany Creek Falls, those who are «most aggressive» are notified first when a favorable lot becomes available. What does this even mean?
My husband and I were also told if we went with Polygon Mortgage we would be notified «a few days ahead of everyone else.» We were also told all interested are notified at the same time by a «blast email» that is sent out. Later we were told their email «doesn’t support a bast function.» This is BS as we have received notice via blast emails before and at my job we use these lists all the time.
We are honestly blown away by all of the games this company plays and do not recommend anyone try to purchase a home with them. They will lie to you and play games and make the home buying experience a miserable one.

We have raised our family in our Polygon NW home for 15 years. We love our neighborhood, our floor plan, and the people we have spent the last 15 years with. What we don’t love is that our home was built in the cheapest way possible by the lowest bid contractors with builder grade materials.
When we bought our home new in 1999 we knew it was cheap but were willing to do the work it would take over the long haul to make it right. After only 15 years we are literally rebuilding this house from the outside in. Our 25 year composition roof needs replacing at 15 years because it was not installed properly to begin with. The plastic strips were never removed from the backs of the 3-​tab to allow the tar to set, the roofers used staples instead of nails, and it has blown off in every wind storm since we bought the place causing us to make two claims on our homeowners insurance since 2006. The new roof will cost over $ 10K.
This year we replaced 100 percent of our failing Weyerhaeuser siding that was rotting off of our home. This project was more than $ 20K. The plumbing scares me to death, I have seen it and it is so thin and fragile that it will need replacing next. The siders nailed through a pipe in the garage when installing the new siding because the pipe was laying directly on the sheetrock instead of 2″ off of it as per code.
The bread and butter of Polygon’s business is young families who are impressed by flashy décor in models and smart floor plans. Tight communities with kind neighbors live together in close quarters and build relationships that last a lifetime. If you can live with every floorboard creaking and way-​more-​than-​routine maintenance, a Polygon home may be the one for you. But remember, you get what you pay for.

Having bought a new construction condo built by Polygon just four years ago, I now have large cracks on every section of the ceiling running from corner to corner, under every window, and several walls. Site prep work was not done properly and Polygon said our warranty was for three years only. Never again.

This is one of the worst builder I have dealt with. Filled with Jerks all over. They changed the agreed upon price and terms without notifying the change to client. Client not aware of new changes end up got screwed up.
They do lot of bait and switch techniques and their sales team is worst than dealing with a used car salesman. They changed agreed upon price/​terms with so many clients it is really disgusting to deal with them. They have no shame in doing all kind crook techniques get the business and money.
They have no ethics and moral standard of any sort. No wonder the construction quality as bad the lousy sales they had which is reflected in other reviews.
Avoid this builder and the team like a plague, and I can tell you will be glad.

Sorry. But I’d never buy a house from this builder again. The longer I’m in this house the more I see shoddy workmanship and definitely use of cheap materials! Had a leak from the bathroom that went through the kitchen roof. When the plumber put the drain on he torqued the pvc and instead of replacing it filled it with putty. I made sure the insurance company saw it. Buyer beware.

I’m still in the process of correcting all the mistakes and use of cheap, builder grade material this company allowed their contractors to use when building houses. Stay far, far away from any house built by Polygon Northwest or with their name attached.
Cheap roofing materials, gutters, faucets, toilets, sinks… every stair to my upstairs area creaks and feels ‘spongy’…these guys are pathetic…