Stop Drop & Clean

I called SDC to clean an apartment in Bellingham that hadn’t been touched in 8 years. I live in Seattle, and from the first minute I got on the phone with Derek (owner), he was awesome. I expressed my concerns regarding the cleanliness of the apartment, as well as my very limited budget. Without question, SDC did an awesome job on the unit, cut me a deal, and remained well within my budget. They also kept me in the loop on all happenings during the time of the cleaning so that I was fully aware of what to expect in terms of the final bill. When they were through, they sent me photos of the unit after it had been all cleaned.
To add to all they did, they also donated services to the non-​profit I work for. In a nut shell, SDC was generous, down to earth, and great to work with. They’ve made loyal customers out of me, and I hope to spread the word for them here in Seattle!

I scheduled a move-​out clean for some friends of mine in Bellingham. Since I live in Portland, I did all the business over the phone with the owner, Derek. On the day of the scheduled cleaning, the crew went to my friends’ house and found that there was still a lot of stuff left in the house that would require more time spent (and corresponding money spent) to work around. Instead of charging me extra, they simply rescheduled to come again with no penalty, for the next day. The day of the actual clean was a long one. It was a little house, but due to pets, kids, and the deep clean needed to meet the landlord’s standards, it took 9 hours. The price was incredible for the amount of labor involved, and they did an amazing job. My friends were really happy with the place, and are assured of their rental deposit return.
SDC were really conscious of my being an out-​of-​town customer, and worked their hardest to make the process easy and affordable.

We’ve been using Stop Drop and Clean for about 4 months now for twice a month cleaning. We are very happy with how clean our house is to come home to, the fair pricing schedule they have, and the good level of communication they have with us. Billing is super easy, and we always know when they’ll be over to clean. My wife and I are both employed full-​time, and it’s so nice to not have to tie up a large chunk of our weekends with housecleaning. I’ve also been happy with how willing they are to work with us if we have special requests, or an unusual schedule occasionally. We are moving to a new place in a month, and will definitely keep them on. Thanks Derek & Nicole!

I was super happy with this company for about 6 months, until they suddenly stopped showing up without any communication. I have tried emailing and calling and can get no response from them. Would even put up with this for a week or two, but it’s been a month with no communication or cleaning team showing up. Very frustrating.