Full Motion Chiropractic

If you have Disc problems, do not go here. Please trust me on this
I have a bad L5/​S1disc from a car accident that causes constant sciatic pain, and the ‘doctors’ here said they would be able to help strengthen the disc and guaranteed me that they would not make the pain any worse. Flash forward several months and several thousand dollars later (They charge 72 dollars a visit for around 30 seconds to 2 minutes, snake oil is never cheap I guess), my pain is constantly much worse. After every visit the pain would flare up but I endured it trusting them that it was part of the process. Now I cant even sleep, and it’s been this way for months.
They lied to me, I cant sleep now, I am out several thousand dollars, I’m in tons of pain, and I’m pissed.
They’re charming and will promise the world, but I really hope this review will help people steer clear of these guys. I made a huge mistake that I cant undo, I hope at least you can learn from it.

Having been under the care of Full-​motion Chiropractic for 2 years, I wanted to take a moment and acknowledge the extraordinary level of care that they’ve provided, and how that care has significantly improved my health overall.
ln 2013, after reviewing my X-​Rays, and providing a clinical assessment of the state of my situation, Doc Wong recommended a plan for care that included numerous visits, scheduled as frequently as 5 days/​week, reducing in frequency until visits of 1 – 2 times per week were indicated. I was surprised to hear that my care required such frequent visits, and l was skeptical that this approach would improve my health.
I’ve been seeing chiropractors for the last 30 years, and have always received care which provided relief for acute issues of pain and discomfort. The cost of chiropractic care was manageable under this kind of a program, but I was never able to get the kind of care that addressed my longer term issues. This approach to healthcare was not working, and as l grew older, I needed to find a better way.
Much to my surprise, the plan offered by Full Motion Chiropractic has worked wonders. The frequency of the visits, and the inclusion of regular assessments by the staff have allowed me to achieve a measurable increase to my health, by specifically issues related to the L4 & L5 disks. I believe that it was this approach that has allowed for a continuous healing to occur, and has caused measured improvements in alignment and spacing.
I am now under regular care at Full Motion Chiropractic where my visits help me keep my musculoskeletal system aligned and in good working order. lf you trust your health to Full Motion Chiropractic, I’m confident that you’ll see improved health, and be in a position to enjoy life more thoroughly.
Thank you again for the care that you provide to me, and to others in the community.
Sincerely,
Clifford Musante

Before seeing Dr. Harry Wong I had been in tremendous pain & discomfort for almost 4 months 12 – 24 hours a day with no end in sight. I had been diagnosed with a thoracic sprain, protruding T-1,2 disc, Pinched Nerve T-6,7, and inflammation in several muscle groups. I had been on 4 different medications including ice, heat and physical therapy almost every day. Not able to lay down to sleep in any position and needed to buy a recliner to sleep in. Needless to say my day-​to-​day life was unbearable, and was only sleeping between two and three hours a night at the most. Not to mention the tens of thousands of dollars spent on medical care.
Just after about a half dozen visits with Dr. Wong I noticed an almost immediate improvement. I was able to cut back on most of the medication over a longer period of time, half the amount of icing required, sleeping better through the night and my day to day improved tremendously.
From day one he took me under his wing and thoroughly examined my issue ensuring me that this was something that can be reversed and that I should see some improvement very shortly. Never once did he treat me like a number or treat me as if he had several patients in line & didn’t have time. I was always given his undivided attention and able to voice all my concerns with great feedback, advice & treatment. I’m now on the road to recovering.
I think for the people that are wary about the upfront cost. Here is something to consider. As a business person I can understand asking for a portion of the fee upfront and also offering a discount for paying in full. Especially if the office doesn’t deal with insurance. That part of running the business is a huge distraction from helping patients and becomes a business in and of itself. Normally when someone goes to another with a problem and that person spends the time to examine & layout a possible solution he or she wants a commitment to what they have presented.
Plus if it doesn’t look like it’s going in the right direction its not like your stuck and you can recover a large majority from your ins. provider. It’s either done on his end or your end and I’m sure you would want your provider to focus more on you than collecting from an insurance company! Plus the patient with an option to just quit day to day and not follow through with the plan for recovery this is just a huge variable for Dr. to factor in if the patient isn’t committed to the treatment!
The only mistake I had made during my injury was that I didn’t find him sooner. This is truly the kind of care that the medical industry should be adopting.

This practice is a SCAM! Please be aware, if you don’t want your financial information stolen!!!
I called them to find out if they accept my Kaiser Insurance, and they scheduled a visit to check it out (like they didn’t know they do not work with Kaiser). During my visit they scan my insurance card again to find out if they cover it, then they did Xrays and asked me to come to the second appointment to find out if I have any spine problems. When I came second time they told me that I am completely sick, basically dying!!! Even i told them I feel wonderful and have a great health. They were pushing me to buy 55 treatments there as a package for $ 6000 from my pocket. And when I mention again that I have an insurance they finally told me that they don’t work with Kaiser. Also they very nicely mention that they already did my Credit Check and I will be fine to pay this amount! I was very upset when I left the office, first because they completely lied me about my health (I am not even sure then shown me my Xray pictures) and also that they check my finances without my permission. 2 weeks later I got a Care Credit Card in mail, when I called in a credit company to find out why did I get the card I never ordered, the representative said me that Dr. Wong opened it for me, using my Social Security and email provided in the application! Stay away from this practice! They are doing illegal things.

I was suffering with what i thought was muscular back pain for about 6 years. I was fine during the day but at night, i was un able to lay in bed more than a few hours. Most nights I would wake up around 4:00 am in horrible pain and have to go out to the living room and finish sleeping in the recliner. I thought that this is just how my life is and never really did anything about it.
Something happened at work where I threw my back out. It has happened before. I knew i needed a chiropractor to fix it.
I went and saw Dr WONG. He checked me over and with an X-​ray or 2 discovered that i had some disc compression that was causing some pinched nerves.
He cracked my back and worked his magic and I felt immediate relief. Problem solved!
Well that was one problem solved. The nerves were no longer being pinched.
He recommended That I come in 3 times a week for a month or 2. I thought «is this really necessary?»
I kept coming in. Feeling great every time I left. 3 weeks go by and it dawns on me… I’M SLEEPING THROUGH THE ENTIRE NIGHT… I’M WAKING UP WITHOUT PAIN!
I hadn’t felt that good in years.
To prove even further that what he does works, at a check up with my family doctor, i was informed that i was 5’8″ tall. BUT I’ve been 5 foot 7 ½ inches about my entire adult life!
Dr WONG’s treatments rehydrated my discs making them thicker and more supple… and it made me a ½″ taller!

Dr Johnny duong is da best, he fixes all sorts of aches including heart ache!!! Nuff said

Full motion does a great job! And the front desk and financial staff are stellar! I’ve been going there for over a year, and I would not go anywhere else! :-)

I didn’t like Dr. Johnny Duong’s aggressive demeanor towards seeking care because it felt like I was talking to a car salesman. Dr. Duong made it seem like if I didn’t see him as soon as possible, I’d be making a mistake by going with my current chiropractor. Additionally, he bad-​mouthed the chiropractor I was seeing by basically telling me he didn’t know what he was doing. The lack of professionalism, incessant phone calls, put-​down of competitors, his know-​it-​all attitude, and belittling of my ability to make decisions made me feel like he didn’t care for the well-​being of my wife and I; but was more into getting us to commit to become paying customers.

I accidentally came upon the Full Motion Chiropractic booth at the Annual Foster City Art and Wine Festival. Dr. Duong offered me a free assessment so I figured «why not?!» I noticed they were located in Belmont and mentioned my chiropractor is also located in Belmont. He immediately asked if I saw Dr. _​_​_​. I said yes. He said he knew my chiropractor too.
After my free assessment, I was offered a $ 50 deal to come in and get an X-​ray and adjustment. What intrigued me was how Dr. Duong explained that their office treated patients with a restorative approach which was different from the relief care that most chiropractors practice… He said restorative care means patients will recover and isn’t temporary like relief care. So, I took the bait and got the deal.
My husband and I were shocked to find out that although he had very little back problems and I had some discomfort, our X-​rays showed severe deformities. I understand there maybe underlying issues that doesn’t cause a whole lot of pain until later in life. The X-​rays were very interesting. I really liked how Dr. Duong explained chiropractic care to us and probably would have been a patient if I had a better experience.
However, Dr. Duong was very aggressive and expressed that he couldn’t even believe my husband was walking at all. With my husband’s spinal health, he’d imagine my husband was in constant and excruciating pain. He proceeded to tell us we needed treatment immediately, as if we have no other option. He was extremely aggressive in his approach which was a HUGE turnoff!
Then he presented us with a treatment package that would cost $ 10,000+ upfront cash on that day. He also present an option to get a payment plan with CareCredit for a higher price. He said the cash offer was a 20% discount from the actual price and that the offer would expire that day.
I told him that we had very good insurance that covered chiropractic treatments. He informed me that they don’t take insurance, they took cash but would be happy to help submit claims on our behalf to recover payments from our insurance. He even said that most times insurance reimbursements resulted in even more money to the patient than what we would have paid in cash to their office. This really didn’t make sense to me at all. If billing the insurance is likely to generate more revenue, why would a business not take that route?! Why would they take peanuts from the patients’ pockets?
The surprising outcome of our X-​rays coupled with Dr. Duong’s extreme aggressiveness and demand for us to get immediate treatment was overwhelming. I told Dr. Duong we would think about the care plans he’s provided and call him when we were ready to proceed.
Dr. Duong then launched into a verbal attack on our chiropractor. He repeatedly said something along the lines of «If you don’t want to get good treatment then by all means you can continue to see Dr. _​_​_​up the road! He’s only offering you relief care! I send patients to him all the time if they don’t want to get the proper treatment from our office. Does he even offer X-​rays in his office?!» I actually really, really like how compassionate and professional my chiropractor up the road was! The only reason why I was here was because I was suckered into a good deal that sounded interesting at the Art & Wine Festival.
What kind of professional would launch such an ugly attack on another local professional?! Especially in such a small town! This is bordering on slander and defamation of another professional! Unfounded accusations could mean liability to a business!
This was about the point where I stopped being nice and I again told Dr. Duong we would call them if we decided to proceed.
I was very, very, very disappointed in the lack of professionalism, lack of compassion, and lack of bedside manners I experienced with this practice.
Most health-​related practices I’ve encountered that runs as a cash practice usually offers concierge level service, which makes their practice attractive to patients — this office was FAR from it.
Since then, Dr. Duong has called me countless times and left many voicemails. I’ve never once returned any of his calls. He even called me 6 times on one particular day. Recently, I’ve received an email from this office expressing concern and urging me to seek care with their office. Again, I have not responded.
I just want them to stop contacting me because I’m clearly not going back to this practice ever again.

I’ve been with Dr. Harry Wong for a long long time, as a motorcycle rider, I was having issues with making right turns, my hip was limiting for hanging of the right side. Have Dr. Wong checked me out (he is a great motorcycle rider), turns out that my lower back was compressed, 3 disc out of 5 was thinner than normal.
Dr. Wong took the time and explained how we can rebuilt the disc together, and did emphasize that I will need to do the right exercise to make all these work. I had trust in him, it took 6 months to rebuilt the disc from 3 mm to 5 mm. After that, monthly maintenance. It’s been I don’t know how long (over 10 years), but I don’t have any back issues, and of course, I had no problems making right turns on the race track.
With all the other forms of exercises that he showed me, I kept myself pretty well maintained and healthy.
Thank you Dr. Harry Wong for being my Chiropractor and sharing your amazing knowledge.

I use to work for Dr. Harry Wong in his Redwood City office in 2008. He’s a great boss and awesome Dr. Who cares for his patients and their well-​being. He takes the time to explain to each patient whats going on with them and then plans out their own personal treatment plan. When I was working as Dr. Wong’s receptionist I would see all his patients coming into the office smiling and leaving telling me how much better they felt. I’m sure Dr. Wong and his staff are still keeping their patients smiling. Remember, repeat treatments are necessary to train the body just as repeat exercise is necessary to train for strength.

A few years ago, I was a 20 year old who just got out of a fire academy and had severe back problems. Multiple discs (especially my L4-​L5) were compressed so badly that I couldn’t walk or stand for more than 20 minutes without chronic pain, not to mention the odd sensations I got running down my legs. After having already worked with multiple other chiropractors, and none of them finding results, I was under the impression that I would have my back issues for the rest of my life. This all changed when I met Dr. Harry Wong from full motion chiropractic.
Right after we took my initial x Rays he showed me everything wrong with my back, as well as the steps he was planning to take to correct it. This gave me a lot of confidence in his plan, which was helpful due to the fact that I had minimal chiropractic success in the past. As a 22 year old, I now live my life almost completely pain free! I am more active than ever now, and can’t thank Dr. Wong enough for what he has done for me. If you attend all your appointments, and remember to work on your exercises (consistently!), you’re going to be amazed by the changes that happen!

I came to Dr. Wong several months after an accident in which my neck was severely twisted. He diagnosed the problem after taking x-​rays, and proceeded with a highly effective treatment. I had seen over 50 doctors (neurologists, GPs, pain doctors, neurosurgeons, etc.) and two other chiropractors, along with PT’s and even an alternative healer. Not one of them had a clue what was wrong, or any idea how to fix it. Dr. Wong truly has been a lifesaver, and I am not exaggerating — I was feeling suicidal with the pain and seeming hopelessness of my situation before he stepped in. I was actually glad that he asked me to pay for the treatments upfront, because it meant that he was committing to treating me over the long haul. This is not a quick fix, but more along the lines of the physical therapy model, in which you need to take a longer view. A previous chiropractor had left me high and dry. Dr. Wong makes what he does look easy, but I know from experience that it is something that only the truly skilled can manage. I highly recommend Dr. Wong to anyone with any neck or back issues.

I’ve had Chiropractic care since 1987 and have seen many DC’s in my time. I was having severe issues on my left arm and shoulder while I was enjoying my favorite sport — surfing. I recently was diagnosed with a bone spur in my C4 — C5 causing pain and numbness down my left shoulder. I was seeing a spine specialist that had no issues shooting me up with steroidal shots in my muscles and epidural area to reduce the inflammation. After a year or so of this type of treatment and no consistent resolve, I went back to Chiropractic care. My symptoms were recurring and limiting my active lifestyle.
I’ve been seeing Dr. Wong and Dr. Johnny since mid-​2014 and I’m back surfing 3 – 4 times a week with no issues down my left arm. I can sleep through the nights without cramping or spasms on my left arm. Between the therapy and exercises issued in their workshops, I’m back to all my activities.
A plus that most of my previous Chiropractors didn’t have was an X-​Ray service and someone qualified to read the images. I’ve seen my initial X-​Rays and images taken after the corrective care to show the improvements gained with their therapy/​services.
I’ve also had my son come into the office and diagnose issues with his wrist, as he is a college pitcher and was looking for diagnosis and therapy for an injury.
Highly recommended if you’re looking for alternative therapy than shooting up or sucking down meds just to relieve symptoms and not correcting the core injury.

I been going to full motion for a handful of months now. I love the staff everyone is so friendly and loving. The results I’ve got this far are really great I went from not being able to do work out, work and others things to now being able to go the gym work extra hours at work. It’s just so amazing. Everything is affordable. I can’t wait till I get into corrective care and go from where I am at now to 100%. I have a lot of faith that full motion will help me feel better and live a life with no pain! (:

I’ve been going to full motion chiropractic now for over a year. I’m an athlete by trade and have had many injuries throughout the years. When I went to go see Dr Wong about a spine issue, he said he could help so I tried it to see because I was running out of options. A year later I’m feeling better, stronger, and my spine issues have improved dramatically. I will never be a hundred percent not was I expecting miracles but I’d have to say that I wasn’t expecting to be feeling this good so quickly. Give them a try. You’ll be glad you did.

I got free check at the Half Moon Bay Pumpkin Festival in which I was offered a couples rate of $ 50 for two X-​rays and adjustments.
When we arrived at Full Motion there was minimal wait time, we got in and received our X-​rays. We were told by Dr. Duong that he did not want to give us adjustments until he really took a hard look at the set of X-​rays and we would have to come back.
A week later we arrived for our appointment to be told that my girl friend and I both had severe issues with our spines that would require extensive work and given plans that were basically the exact same. $ 11,000 worth of chiropractics would be needed to fix our collapsing discs, and if we didn’t start immediately we would cease to be able to do basic physical activity.
The front desk clerk was even trying to sell us on the «magic» they performed on her and how she quit her job and moved to Belmont to work for them.
If we paid cash same day we had a discount, if we couldn’t afford it we could apply for their credit. They even tried to throw in an extra 10% family discount on the way out. I felt like I was trying to be sold a vehicle.
I believe this place to be a scam and would recommend people stay away. I am appalled at the scare tactics used to get people to buy their «product», they honestly do not care about you.
They also decided against giving us the adjustments we paid for because we wouldn’t buy.

I found Full Motion while visiting the Foster City Art and Wine Festival. I was having some very bad back issues and I was always skeptical of chiropractors but after talking to Dr Wong I felt like it was worth a try.
I had my initial appointment with one of the other doctors in the office and had x-​rays done. All was going well until I returned for my follow up visit and the explained what they thought I needed. First of all they told be it would take 60 visits to fix my back and they would send Star in to talk to me about my payment options. He then said I’m going to adjust you now and he did.
Then Star comes in… This is where is started to feel like I was buying a used car… Star explained my options for the 60 visits priced at $ 5500 but if I paid today I would get 20%, installments, blah, blah, blah. Tells me all about her personal experiences and how Dr. Wong helped her with everything from weight loss to sleeping better… Then she says oh and the doctor adjusted you today so that will be $ 78. When I looked at her strange she said «oh the doctor didn’t tell you that you would be charged $ 78. okay we will waive that fee today» Sleezy, sales pitch all the way. I’ve had much better, more honest experiences buying a used car…
I did not return.

Within the last 6 weeks I had a bad fall on a public sidewalk. I was very sore and had a black arm. I went to emergency and found out I did not have any broken arms.
I saw a Chiropractor in East Bay, he adjusted me 1 time and said I will be OK. A week laster I still had the pain and discomfort. Walking around a nearby shopping center, I saw a Chiropractic office, the front desk lady was standing in the doorway and we started talking. She offered me a free exam and X-​Rays so I took her up on the offer.
Come to find out I was in worse shape than I ever thought. The Doctor showed me on my X-​Rays what problems I had. In the 4 weeks, 3 visits a week, the pain in my neck is gone and can see and feel that I am recovering.
Dr. Wong has practiced for 25+ years and really knows what he is talking about.
He holds classes every 2^nd Wednesday showing you what exercises to do at home.
The man has a world of knowledge in his field.
If your suffering from neck, back pain he is the man to see.
Carl Retter

I resisted the idea of chiropractic care for many years. Even after I met Doc Wong at one of his motorcycle classes, I was still very much against the idea of paying to go have a chiropractor work some voodoo on me. It wasn’t until I started experiencing some very disruptive knee popping that I warmed up to the idea. In my mind, it was either go my general physician’s route (surgery), or give chiropractic care a chance. Since I’d heard so many horror stories about how bad knee surgery can be to recover from, and that there is a slim chance of fixing problems like the one I had, I took a gamble and went to see Doc Wong.
After about 3 months of regular chiropractic care, I’m amazed at how much my knee has improved. Doc showed me what exercises and stretches I can do on a daily basis – in addition to my regular chiropractic care – to help keep my spine and body more aligned, which has also been a big help day-​to-​day at the office, before and after workouts, etc.
It’s been a great experience, especially considering what I’m used to at my general physician’s office: rude front office staff, uncomfortable waiting areas, and condescension from my doctor. Full Motion chiropractic is a clinic offering great value, professionalism, and a friendly atmosphere. I’m glad to have been treated there.
Come see them!