Rhino Rooter Sewer and Drain

Rhino Rooter is the best Drain company in Boston. They came right out that day and took care of the problem. Ask for Richard he is the best.

UPDATE 02.20.15
While I still think Jose was considerate and a hard worker, I am wondering about the quality of the service I received based on a pro bono followup inspection by Roto Rooter. The second tech from Roto Rooter confirmed that there is a big root in my main line that was not eliminated by the snaking Rhino Rooter did. Now, after spending $ 350 for Roto Rooter to snake, and another $ 350 for Rhino Rooter to supposedly snake and eliminate all blockages, I am going to have to shell out a further $ 400 for a power wash to get the big root out and see if the main pipe is damaged. I have no idea what the right course of action is anymore.
Jose called to see if he could come to look at the pipe with a camera and offered to do so for free. Both companies are trying to make right on this situation.

This was a remarkably happy experience, considering I needed two drains cleared, my tenants’ bathroom sink and my own tub. I emailed Rhino Rooter through Angie’s List and got an IMMEDIATE reply, saying they could help and to feel free to call. I called, left a message, and while I was still on the phone telling my tenant I’d reached a drain company, I got a call back. They could come that same afternoon — in about two hours! Wow. I’d been prepared to wait several days.
Jose arrived roughly when expected and I had him do my tub first, as I thought it would be easier, but it turned out to be an long, arduous job, thanks to what turned out to be shoddy workmanship in the installation of my pipes and fixtures during my 2010 bathroom reno. Jose was stuck working on my tub for almost two hours. The owner kept calling Jose to see what was taking so long, as other clients were waiting. (That shows you how much this company attends to its customers — impressive.) Jose explained that certain pipes were not connected and certain parts didn’t fit, which I wish I’d known in 2010. Too late now, but I was grateful that Jose took the time to show me the problems. He finally finished working on my drain, then went upstairs and cleared my tenants’ drain in a flash. He cleaned up both their sink and my tub thoroughly before leaving.
I expected to have to pay more than the quoted price, since Jose had had to stay so long. But here’s the nicest part of the story: Jose handed me his phone, saying his boss wanted to talk to me. After I verified Jose’s tale of woe with my tub, his boss (sorry, I forget his name — very personable and concerned though) told me not to worry, that I would only have to pay the agreed-​upon rate. Yay!
I hate dealing with issues like clogged sinks and tubs, but now that I’ve discovered Rhino Rooter, I say bring them on! Well, maybe not really, but at least I will know who to call in the future. It’s such a relief to find such professionalism and concern for customer satisfaction in a service company. Reasonable prices too. Thanks, Rhino Rooter!