Rescue Collective

I have been here a few times now since I’ve lived in Bend, and have never really had a completely satisfactory experience. First of all, their prices are ridiculous for a consignment store. I mean, I could walk out of here having paid $ 15 for an Old Navy t shirt when I could go to actual Old Navy on the other side of town and buy the same shirt new for $ 6. Maybe the store needs to do some research before pricing?
Selling to them is also kind of confusing. When I dropped my clothes off in April, they said they would have my clothes on consignment for 90 days, after that they would contact me to pick up my clothes that didn’t sell (you can also opt to have them donated if they don’t sell). It’s September now, and I just had to call them a few weeks ago because I couldn’t wait any longer. And, to my dismay, my clothes had been donated without my prior approval. They only chose four or five items to sell, and I ended up making around $ 25, but that wasn’t worth waiting months for.
The customer service is less than average; I am never greeted upon my arrival even after having been shopping for several minutes even when I’m one of maybe two customers in the store. Not terribly impressed, however when the employees do decide to talk to me, they are generally nice.
I will give the store this: it’s cute, they have some neat selections, and the local art is pretty neat. But I would rather find my second-​hand clothes at a place I know will have good deals and great customer service. Heck, TJ Maxx and Ross have things brand new for less than here. I wish I could love this store as much as everyone else! Bummer.

Rescue? More like rescued from the dumpsters of Walmart and the like. I will NOT be returning. Went in today to consign some VERY nice clothes of mine. I washed them, checked for over wear, lint, hair, and pills. I later returned to find out that she took none of them saying they were «cheap» and «over worn.» I’m sorry, but brands like American Eagle, Hollister, Ed Hardy, and Olive are not cheap. Not to mention how well I had taken care of them. Prior to that I looked around while she was judging my clothes, and noticed some of the crappy brands Rescue had to offer such as Faded Glory (Wal-​Mart) and Merona. (Target) But I guess MY brands were too cheap. HAHAHAHA. Okay. Don’t give this hypocritical business any of your time or money. Snotty customer service and pit stained nasty smelling garments. Gross. Go just next door to Rebel Resale. I brought in all 20 items and she took in 19 of them. Fair enough. Not to mention how sweet and reasonably priced her store was. I will not be returning to Rescue.

5 stars for beautiful boutique store feel, organization, service.
I’m sad I didn’t walk away with any purchases. The asking prices were too high. Granted everything looks to be in near perfect condition but I came hoping for better prices.
The sale rack outside was an indication of what to expect inside as it was pricey too.
Beautiful shop but didnt buy. However I did buy some shoes at the smaller thrift store next door because this one had not yet opened.

I can’t leave Bend without going to Rescue. I always find WAY more stuff than I have the budget for and the people there are really nice. Last time they even let me wear the stuff I bought out of the store and didn’t think I was a weirdo for it! Yay for Rescue!

I LOVE thrift shopping. I have gone here 4 times hoping for a different experience and now I am sadly over it. This place has old, out of fashion clothes that are ratty and worn for crazy high prices. An old navy hoodie for $ 12? Seriously? Good will has better finds with better prices.
The only reason I gave 2 stars is because the staff is friendly and they sell local jewelry.

I always find something I like at Rescue! It’s always well organized for easy shopping. I love that they feature local artists and are active on social media posting new-​to-​the-​shop items that come in. When I have a few extra bucks to spend, I enjoy spending them at Rescue ;-)

Every time I visit Bend, I make a stop here… They have something for everyone and the staff is super friendly. Love the local artist jewelry!!!

I am absolutely obsessed with Rescue! Not only is the staff hilarious and fun to shop with, they are VERY helpful. They except gently worn, trendy, and season appropriate items– which I love because I never feel like I am going to leave empty handed. I love that they have local labels which includes clothes, accessories, and fun décor. The owner Angela and the manager Lindsey (sp?) are always super cool to chat with, and I am in love with the shop dog (a black chihuahua).
Most of the time I literally feel like I hit the jackpot when I leave. The pricing structure makes it really easy to gauge if you want to hold out on something or not.
Again, I love this place. Don’t eff up by passing on a Rescue stop! :)

Love love love this local shop. The ladies who work here are amazingly sweet! Shop and consign here often.

I like Rescue. They have nice, quality clothing and fair pricing. Great selection of jeans, arranged nicely for browsing. Very friendly employees, who aren’t pushy. Sales are an unbeatable value — watch their Facebook page for $ 1 days!

New location with quadruple the floor space. I managed to find four items of interest in under ten minutes?!
The sales lady was very friendly and didn’t even roll her eyes when I told her I left my wallet in the car. She started getting me rung up and by the time I returned with my wallet she had me all ready to go!
Service has been inconsistent. Frustrating.

Love Rescue! There selection is always changing and the prices are super reasonable. Staff is always friendly and helpful.
Also, the the gentleman that came in the day before Christmas and felt «rushed»: You came in on CHRISTMAS EVE 20 MINUTES BEFORE CLOSING!!! Give me a break…

Everyone here is so nice and friendly. I felt comfortable right away and love the idea of the whole place. As a consigner you get a very good price for your items and I love the treasure hunt!

These employee’s are very rude. We came in on the Sunday before Christmas to get a present and a dress. They hurried us to buy something. They closed at three and granted we arrived 20 mins before closing they should let customers who are willing to spend money shop. They rushed us out the store even when my girlfriend had a dress that she wanted to try on. Good customer service would be to try and accommodate their customers. Instead they did everything to get rid of us. Totally rude. I will never return to this store full of cheap shit.

Great place to consign clothes in Bend. Their staff is helpful and friendly. They pay a fair price for the clothes that sell. In addition to used clothes they have super cute (new) jewelry and accessories for great prices.