Carl’s Jr.

We had to wait 10 minutes for someone to even acknowledge our presence when we were the basically only ones inside. When the cashier finally showed up to the counter, she had a face chock-​full of hatred. She asked us what we wanted, and when we were about to order she walked away without saying anything, so we just dipped. Forget this place.

Went to get breakfast stuff before a trip to the bay, girl cut me off right after I stated my first order saying «I’ll have your total at the window» and then when I got to the window it was about 5 minutes till she came to the window to give me the total and get my payment. She then gave me my food and said «have a great day» without giving me back my debit card. When I asked for my debt card back she acted irritated that I was asking for MY card back. Shady as hell

The cashier went from handling money to handling food. without washing hands or using gloves. When I spoke to her, she denied it to my face. I would have reported to the manager, but, you guessed it, it was the manager!

Wwhhhhhyyyyyyyyyy asskkkkkkkkk meeeee what sauces I want at the drive through if you aren’t going to put them in the bag. Ugh.

The beer batter fish was tough and fishy. Real crap– I am surprised the owner allow this to happen.

Awful service. Staff of 7 of which 1 one was on break, 4 were having a meeting, leaving one slow moving cashier and a cook. Took 10 minutes to take the order of two customers. During this time the cashier took it upon her self to do other chores rather than check or acknowledge other customer in line.
I just ordered two soda, the buttons on the machine are not properly labeled so it appeared that the soda did to work, so asked if they could fill it from the back, the cashier looked at me, took an order to a table then came back and started another order, when I asked why she said I had to wait, at which point I went off, she went to the back to do what I have no idea, the managers who were holding the meeting finally got off their buts and went to the back, as it turns out the button to the side of flavor is the one you push (ok my partial bad).
In the end I am sure that they view me as the Jerk who did not know how to use the machine, ok fine, but you could have easily remedied all of this by putting a sign up, or just acknowledging the customer, rather than ignoring them.
This is an example of extremely poor management. I guess it must be nice to be the only place around for miles.

Slow and bad service. I try not to come here, because it takes so long to even place my order. If you want fast service use the drive thru. Keep driving and find somewhere else to eat please

I am so disappointed with my whole experience at this location the lady waiting on me was very short with me almost rude, I shrugged this off initially cause every1 has a bad day.
I ordered the western burger when i got hm which was clear across town i sat dwn to enjoy my burger the bun tasted as if it had been old fell apart there was little sauce on it & a corner if that of a onion ring. The cross fry’s were soaked in old oil & tasted burt & old.
horrible meal i couldn’t eat it & was too tired to drive all the way back to complain.

On this trip to California my goal was to try all west coast fast food joints… what a mistake! Burgers are a sloppy damn mess! I took one bite and threw the damn thing away. The chicken tenders are mushy like they have been over microwaved. Skip this joint, it ain’t worth the calories!

The iced tea smells like sewage. As in poo. No doubt that there is either a leak in the sewage or a problem with the filter.
Just called twice to let them know but no answer, so just letting you know here Carls Jr.

Honestly working out here in the middle of no where doesn’t leave you many choices when it comes to lunch to go but almost anything would be better than this place. I’ve been here twice. Both times the food was cold and the service was slow. I don’t like to complain or whine about places but make sure your cheap burger on the run standards are really low when you decide to stop here. You’re better off grabbing a bag of chips and a soda from the store that is attached to it.

Food was okay but when it came to use the bathroom the door was broken and smelt nasty!

Two of us ordered the same chicken sandwich and we ordered zucchini sticks to share.
I am not sure what happened. We both received a different chicken sandwich and neither of them were the sandwich that we ordered.
We didn’t complain or ask to have the order fixed. The only reason that we could come up with for the mistake was the person taking the order couldn’t read.
Even though the order wasn’t right, the sandwiches were pretty good. So, I am giving them two stars. The zucchini sticks were really greasy though.

Parking a lot was full even they have lot of parking space nice hill view, my sandwich was average bun was old breaking into pices chicken was ok nothing great i think next time stop over other side where jack in box is

Nice view.
They get my order correctly 50% of the time. So, be sure to check inside the boxes before getting back on the freeway and discovering orange plastic cheese on the burger.

I love their Jalapeño burgers.
Downsides:
1. Often a loooong wait for the one-​person rest room, shared with a busy gas station business.
2. The counter person was instructed to ask me several times if I wanted to order extra calories/​sides. Annoying.

Good service and food here, for fast food anyway!

Not too many choices on this stretch of 680 once you start heading south from 80. It’s not too far before you get to this Carl’s and at least they have Diet Coke. I also like their chicken stars — I guess that I’m a kid at heart.

Looking to fill up your ride, grab an energy drink and a bomb burger?! Look no further then this location :] My boyfriend and I stopped here since all the stop and go traffic zapped our gas tank faster then we thought, and we were hungry. We ordered our food and were able to grab an energy drink too, and we were able to use the rest room too (stop and go traffic wasn’t that easy on my tank either lol). I’d gladly stop here again on our way up north, no question! Quick and friendly service, quality food (yes, fast food but better then McD’s) and I loved that there was plenty of seating too if we wanted to eat before taking off.

At Lake Herman Road exit, this place is paired off with a Chevron on the North end of the freeway.
What can I say about this attached restaurant to a gas station? Well, for starters, the place got a bit of remodeling done a year ago, installing new tables, seats, and added some flat screen TVs. I never knew that Carl’s Jr. had a special feed broadcasting news and music videos. There’s even new ticket on the bottom of the screen, makes it look CNNish, or Fox News but with actual news worthy reports…
The food, nothing special here. I go with the Grilled Chicken Sandwich, small combo, substitute the fries for the side salad. It’s probably the only half decent healthy choice here.
But between this place and the Jack in the Box across the freeway, I’ll opt for this with my above combination for lunch.