Fusion Express

We came here for the raved about avocado boba smoothie but they don’t offer a non dairy milk alternative. They use a can milk but it still has powdered skim milk. The guy was really helpful at helping us to still be able to a boba tea that we were craving. So he suggested the watermelon and it is amazing! Tastes like Summertime!

I normally get my Phở from a place in Vallejo but decided to check out Fusion Express since it’s so close. I’m glad I did. Fusion Express has a fantastic menu and everything I’ve eaten there has been delicious and fresh. I think they would probably bring even more people in if «Phở» were in the name of their restaurant. I didn’t even realize they served food at first because I thought of them as just another Boba place when I saw their sign as I’d pass through the Raley’s parking lot. I’ve now been there twice for dinner and plan to make them my regular local destination for Vietnamese food.

The food here is very good. Lots of great flavors in the meat and very juicy. Might want to call your order in if you are doing take out during the week, as this place is starting to get very popular for lunch. I HIGHLY recommend the grilled beef or pork over vermicelli noodles.
I will be coming back again to this place often.

This place is good! I get the coconut with boba and the Vietnamese sandwiches. Couple that runs the place are very nice. Lots of parking around. Best place in Benicia to get a boba fix!

I live in the same neighborhood from Fusion Express. It’s a great little spot for a quick meal. My 13 months daughter and I love their Phở and shakes. The first visit was pleasant, the lady that took our order was very nice and attentive. I was so excited that I have found this little spot just walking distance from my home. When I got the check it seemed a little high but I didn’t question it. Second time around my mother, niece, daughter, and me went in for an early dinner around 5:30pm. Same lady as before greeted us — she was very attentive and nice. As we were getting done with our meal she brings the check and I noticed how high the bill was again. My mother decided to pay this time but in my head I was thinking this seems to high for 2 chicken Phở, 2 Shakes and 1 kid size chicken Phở, and two cups of tap water with ice for the girls. My mom paid but it did not sit well with me because it just didn’t add up. We sat outside to enjoy our shake. I did decide to go back and ask the lady why our bill was so high. She seemed bothered that I asked her, she added up the numbers again and she had overcharged about $ 6 more. I asked for an itemized bill and noticed that she was charging me for two ice teas. I told her that we didn’t get any ice teas. She said yes is on the table. So I asked her you charge for tap water, $ 1.25 or $ 1.35? She said YES! and I said but It’s tap water! Anyways, not only she made me paid for the tap water she returned some change back to me. My daughter’s father have gone there many times and he said that she’s always very nice and attentive with him and my daughter — that she never charged for the water, always gives them left overs of the shakes so he can stry them. So I decided to go back again because putting aside the experience we had that day the food is still good. My third visit there I go in with my daughter and niece. Same lady as before but this time she was very cold and indifferent. I asked for the same meal as always. I ask for small bowl (baby size) of rice (see picture). I couldn’t believe how she was treating us. My niece wanted water after we got our food. I get up and I ask for water and she grabs a water bottle and charges me. I was very discourage with her service. I don’t understand why her attitude changed with us is not like I was rude or anything. All I did was ask for an explanation as to why my bill was so high and she treats us differently?!? Pretty disappointed that I won’t be dining in at the Fusion Express.

Very polite employees. Big menu with a good variety of standard Vietnamese dishes. I just had the Porkchop and rice plate. It was great. The boba drinks are great too! Order the Coconut mango boba!

Hidden diamond in the rough. Food off the hook authentic amazing. I never give 5 stars but food was so good they deserve in. Had Phở soup and spring roll. Delicious! Owner made sure we got the food exactly as we ordered. Ignore other reviews and try for yourself.

I am SOO happy the old place is completely gone. We just tried it — again — hesitant that it was the same old rickshaw trying to change things up. We had the pork banh mi, shrimp and pork spring rolls, and coconut boba. YUM! I cant wait to go back, since we drive to Vallejo or Concord for good Vietnamese food, and we live a couple blocks from Southampton Center.

Pretty good! I enjoyed both the banh mi with chicken (totally will order again and not share!) and the #35 with chicken & shrimp with noodles. #35 was a large portion! Mixed with a good variety of vegetables. Flavor was a little like the Thai dish pad see ew (but a little less sweet).
You order at the counter and sit down in the small seating area. Takes about 8 – 10 minutes for your order, and they bring it to the table. Nice assortment of condiments, chopsticks (not wooden), napkins, and spoons are on each table. I am not a boba fan– but my husband loves it here. I opted for the mango shake– tasty, but very sweet! A dessert for sure.

I’m not a fan of boba but I like food. Their sandwiches are decent if you ask for the roll to be heated or something – it also comes with this mystery sauce. I tried asking what was in it but didn’t receive an exact answer. My favorite thing is their noodle dish #35 with chicken and shrimp, so good! It reminds me of a Hong-​Kong style chowmein, with a good amount of veggies and protein. Yum. I also enjoy their bbq chicken vermicelli with a side of peanut sauce. Their beef stew phở is alright too. This place is good to have around town without having to travel to Vallejo for a Vietnamese fix! I have yet to try their smoothies, but they’re priced a lot cheaper than their neighbors, lol.

We order the lychee shake, jack fruit shake, and green tea with boba. The drinks themselves were very good not over sweetened and the gentlemen serving the drinks was very nice. The boba was a bit undercooked and hard though. I will definitely give this place another go though. I think maybe they were just having a bit of an off day with the boba

This place was a 5 star but the ownership changed and so did the menu. It went from having great boba drinks to mediocre and more limited boba drinks as well as mediocre at best food. I thought I found a place in Benicia so that I didn’t have to go to Vallejo to get good boba but that’s now gone!

Walked in and told the guy i wanted an almond snow with tapioca and i was gonna be back after the bank so that i could pick it up after i was done! He looked at me stupid when i walked in and didnt have my drink done! First impression always counts

Let me first start by saying that I was excited to see that this was bought out (yet, again) and replaced with Vietnamese food. I am a Vietnamese food lover.
That being said, I was excited to order some phở, and came into today for a large #7 to go. The price was $ 8.25 and the young girl up front told me there was a $.30 charge for using my card, although it said it was only for orders below $ 7. I had to point this out to her. What I ordered was a beef/​beef ball soup. I got this to work and the raw beef, onions and cilantro were in one container. The other container contained the broth and beef balls. There was an additional bag of cilantro, wilted basil, lemon and sprouts.
The reason for the one star was the broth. The broth was COLD. How is my beef supposed to cook, when the broth is not warm enough to even taste like soup?! After searching everywhere for their phone number, I finally threw my food away because I did not want to run the risk of a stomach ache from terrible food. I had to rush back out, spend $ 6 more on lunch, and grab a sandwich.
First off, which business doesn’t list a phone number, ANYWHERE?
Secondly, the business is thoroughly disorganized. It took two people to run my card, and if I didn’t catch it, I would’ve been overcharged for using my card.
Also, I would NEVER order boba here with all the CANS of fruit displayed everywhere. Ew. That’s not something to brag about when we live in a state where there is an abundance of fresh fruit/​veggies.
This was the worst Vietnamese food I’ve ever had. I will tell all of my co-​workers and patients at my office. Honestly, I should be refunded my money. I will never be back in this establishment, as they serve raw meat to their customers.

This place just changed owners sometime this month.
They still have boba tea but it’s not on the menu board yet, and the selection is limited. The boba drinks are listed on the back page of a paper menu brochure. The menu is hard to understand, it looks like they have a milk tea, but no flavors for it. There are 17 flavored shakes that are listed in the top half of the page, then there is a café w/​condensed milk drink, thai iced tea and milk tea. That’s it.
The outside banner says boba, but it doesn’t look like they are focusing on the teas, but rather the food.
I got the jack fruit shake with boba and my daughter got the strawberry/​banana shake. The drink I got tasted like canned fruit. It probably was, since the Jack Fruit can was on the display case. My daughters drink was tasty, but very sweet. The boba had a good consistency and was rather bland.
However, the food selection looks like it may be Vietnamese. Menu categories are beef, chicken or shrimp noodle soup (phở), rice plates, vermicelli, Vietnamese sandwiches, fried rice, and stir fry.
I didn’t order any food, but the patrons around us who did looked like they were enjoying it. The food did look good. I might try some the next time, but I don’t think I’ll be going there for any more boba tea. Rrags Café has boba, they’re a good. bet.

(This place might be better than 1 star, but the bubble tea I got from them was definitely please-​throw-​out 1 star. I don’t normally throw out bubble tea, but the boba was OK, and so I had to strain out and save the boba from it! I put the boba in some pre-​sweetened Tehbotol Sosro (sweet jasmine tea) I had in the house. Made it all better.)
Did you ever have siblings or kids around that liked to mix a bunch of things together and say it’s food? The taro milk tea was like that. You take a sip and you wonder if the back is full of kids mixing together purple play-​doh and one pound bags of sugar. ;)
j/​k. I think it was just a particularly poor brand of taro flavoring (and I say I think because it was hard to taste over the sugar-​milk-​water). And while bubble tea is meant to be very sweet, this was like 50 pixie sticks in a tiny cup of milk-​water, minus the pixie stick flavoring. It was hard to taste the taro over the sugar, and there was no tea flavor. (I wonder if their register proclaiming «taro milk tea» actually meant «taro milk base».) I’d stick to Quickly, which seems to be the baseline bubble tea standard in the bay area.
Also, agreed with Heidi’s old review. The boba is OK, but it seems overcooked and mushy. The boba is just so much better than the taro milk tea that I feel bad for mentioning the boba as a negative.
I’m sorry about being persnickety about it. I’m not some bubble tea guru who needs it to be exactly right, but this was bad enough that I’ll continue to leave Benicia if I want bubble tea. If you’re there now, maybe try one of their non-​taro or non-​milk flavors?

Okay. So they TOTALLY made up for my last visit with the Avocado Smoothie!!! Walked in today and the young girl told the owner «oh, she gets a free drink». No idea why, maybe from my previous review?! But, KUDOS to you guys, especially remembering your customers!
THAT, ladies and gents, is AWESOME customer service!!!
I shall now enjoy my Milk Tea w/​boba, compliments of the Fusion team!

Fusion Express has the usual boba teas, snows, and soon shaved ice. eats are noodles, fried calamari, popcorn chicken, the usual. promo-​free drink, not sure which, when one orders a noodle bowl.
drink: jasmine milk tea (sm. 2.25)
–sweet tasting, got milk? yep, tasted like real milk.
if mixed throughly, can’t taste sweetness. after awhile, sugar sweet taste reappears
3.5 stars: not the usual powdered milk tea.
–toppings, .35 extra, reasonable
–jasmine flavor weak, so 3 stars
drips:
–fast, friendly service by single olderly lady.
–lots of parking nearby
–not much seating inside, maybe outside yes.

Ive been here a few times since changing ownership and I gotta say their customer service has definitely improved.
I almost always get a passion fruit strawberry icy with rainbow jelly if they have it which is quite delicious.
The food here had improved significantly. Everything is cooked to order. They even have phở available, haven’t tried it but it’s definitely on my list. The pot stickers are the crispy fried ones! Amazing=)

Their boba is pretty decent! The Banana Milk Tea was flavorful and had a nice sweet touch. Tasted like a dippin dots banana split. Their regular boba was small and a bit harder, but the after taste was sweet and flavorful.
I got the 2 entrees and 1 side for $ 6.95. Their Chicken BQQ Fried Rice is actually really good not too salty or burnt. Their General Chicken is also really juicy and the sauce has a nice kick. Also, their Yellow Thai Chicken Curry is really good, not too spicy but enough to satisfy your curry cravings.
I have yet to try their Pad Thai.
Also, when you buy a meal for over $ 6.00 you get $ 1.00 off a milk tea so that’s not bad either.