Biking through town, I had trouble with my front dérailleur; due to dirt and corrosion around the cable, it had stopped shifting into the lower chain ring. Never got his name, but the owner/mechanic(possibly Peter?) spent about 45 minutes with me, lubing and cleaning to get it shifting again. I was off on my way and I had to argue with him to try to pay for his work. Awesome service, would love to buy something from MacLaren in the future.