Autumn Press

Miguel Alson and his team of great people are as good as it gets! In addition to being a green and unionized print shop, they are prompt about getting to your order and will print and deliver at great prices. Yes, these prices may be a little higher than other printers in the area, but the fact is, you know they are paying their people affordable prices. I’m all for paying people decent wages as we are in the Bay Area.
My nonprofit has been working with Autumn Press for the last 7 years or so, my boss likes to call them family. Every year, Autumn Press prints out invitations and program books for our annual fundraiser. Sometimes, I have a time crunch on my end, and don’t send them the order till Tuesday night. They still get it delivered to me in San Francisco on Friday morning, and don’t charge extra. I really appreciate this as my nonprofit can only afford so much.
**In regards to the people saying they’re not capable below, I’ve never received spam and my orders have never been wrong. As long as you stay in email and phone communication with Autumn Press (and I’d assume you would be for a print job, those some people like those below probably were unclear), you will be in good hands.

What a great experience working with Autumn Press. Based on my needs, the staff has shown that no job is too big OR too small; they will continue to provide excellent service and be attentive to the needs of the customer. Many thanks to Theresa, Bill and especially TJ for following up with my business card requests and questions. If I ever need more business cards, Autumn Press will be the place I go to and my friends looking to have business cards printed will know it.

Nice guys. Not very capable.
I had 120 postcards that needed to have a design printed on the blank side. When they called to say the cards were ready, they failed to mention that they had only printed 80. Only after I picked up the cards and went through the invoice did I notice myself that the project was incomplete.
When I asked how they lost 30% of my order, they’re only response was that I must have only given them 80…
I had to then buy more postcards (which of course they didn’t offer to pay for) so they could finish the order. When I returned to pick up my full order, they had magically found some of the original 120 — clearly a sign that I had given them more than 80. However the continued to deny any role in losing the cards.
All in all it took me 5 trips to get this project done and at additional expense due to having to repurchase more cards.
The work that the did complete was fine, properly spaced, and used the correct colors and clearly have won awards for large printing projects, but if my order was too small for them to properly execute, they shouldn’t have taken the job.

Miguel has always been extremely responsive and meets our needs for quick turnarounds, last-​minute changes with orders, etc. The quality of the finished product is always superb. My organization, EBHO, has sent a lot of jobs to Autumn and we have had a few hiccups with proofs or with delivery times but given the volume of work they do for us, they have really performed very well. They give us competitive quotes, work well with our graphic designer, and make it clear that they appreciate our business. We will continue to use them as one of our go-​to union printers.

Absolutely great customer service. I can’t say enough about Miguel and his passion to print a book you will love. He’s detail oriented, a great listener, and very kind. The prices are extremely reasonable, also.
I feel VERY fortunate to be printing our book through Autumn! 5 stars, no reservations.

Bill is awesome. He always gets things done. I really appreciate all their hard work, and they’re nice, too!
If you need any printing done, call Autumn. And they’re union too.

5 STARS! This is the best service I’ve gotten from a company in the Bay Area in 12 years. Helpful, thoughtful, they went out of their way to work with me. Autumn Press found me a great paper, trying 2 – 3. They worked to get me the good/​right colors, running 2 – 3 different proofs. They sat with me and ironed out all my elements. Susana was warm and went above and beyond in her work. I had a small project (biz cards), but in every way felt valued and attended to. Couldn’t be better. Its awesome to have a good feeling about the process when I look at my cards.

Done with these guys.
Editing my previous very positive review. BEWARE GUYS… since using their services, they have started using my email address for completely off-​topic promotions. I started getting asked to watch some YouTube show and when I emailed them to tell them someone hacked their email, they told me it was the owner’s daughter’s YouTube show and he was helping her.
I’ve stopped doing business with them (there are many cheaper options in downtown Berkeley) and I’ve asked for them to remove my email address three times. This weekend I got ANOTHER email… this one is about sugar skulls.
If you don’t mind getting unwanted spam and spending more than necessary for mediocre customer service, give these people your business. If not, shop around.

Autumn Press has the best customer service. I am with a non-​profit and don’t have much experience with print orders. They listened to every question and answered them all. Plus they gave us options that would save us money.

Can there be more than 5 stars? These guys ROCK! I was seeking a local green printing company for my business cards and am SO happy I found Autumn Press!
I called them at 8pm for a rush order and they followed through immediately — a box of 100 cards were in my hands the very next day for my event!
After mentioning that I needed a slight tweaking of the card — no surprise, considering how quickly it all had to get done — they let me walk away w/​my box of cards at no charge, saying, «we’ll figure it out later» — who does THAT anymore?
After sending them new artwork from my artist to aid in the tweaking, I picked up my perfect batch of 250 cards and could not be happier!
There is more to this story. .. I did not find Autumn Press when searching for: «local green business cards» :(Only one company popped up and what a profound waste of time they were! For a box of 250 cards that needed to be: linen paper, rounded edges, color matching, and of course soy ink and recycled paper they quoted me. .. .. .. . get ready for this.. .. .. .. $ 680.00!!!
I felt like I was in the twilight zone and had to listen to the voice mail 3 times to confirm that I heard correctly — this on top of waiting & playing phone tag for 2 weeks!
With Autumn Press, there was never any waiting or phone tag. I don’t know anyone who would pay $ 680.00 for 250 business cards, so I was very pleased with paying $ 154– to Autumn Press for 350 linen, soy ink, recycled, rounded edges and color matched cards!
Need I say more???

They are friendly, professional, and union. Theresa is highly responsive and friendly, and the whole staff with whom we interacted seems extremely competent.
They offer competitive prices (even competitive in relation to the big-​anonymous-​send-​a-​PDF-​type places that are running mom-​and-​pop printshops into the ground.)
I used them for a brochure for work, and they always responded to calls quickly, gave me multiple options, and (when their digital option was actually cheaper than the offset that we’d chosen, and they thought our job was a good candidate for digital printing), they gave us a free proof to double-​check. The colors were rich and sharp.
They are open to all sizes of orders (we were printing 800 items, and have another job coming up that just needs 200 units printed), and they don’t snub their noses at it.
They also saved us a lot of work by splitting our order onto different paper stocks (and doing a second fold on the thinner stock.) That’s not the kind of complex order/​variation that you can get from one of the big places.
We’ll be back!

Thank you to everyone at Autumn Press, particularly Bill, for making the creation of a book for my father’s 70^th birthday such a pleasure! They were attentive, responsive, helpful and professional. The finished product was fantastic and my father loved it. Excellent product, excellent service, excellent value, excellent experience. Thank you!

Autumn Press employees are both professional and very friendly. The staff respond quickly to inquiries. The quality is consistently excellent. On several occassions, staff has helped me troubleshoot an issue or made a very useful referral (such as to someone at USPS who actually responds). Our non-​profit really enjoys working with Autumn Press and highly recommend them to others.

Autumn Press, we salute you for a great job. We are a theatre organization located in Seattle and had show programs for the 2010 – 2011 season printed at Autumn Press. The turn-​around was excellent, and I was able to reach a real person in their pre-​press department who took some time with us to explain file preparation. The result was beautiful, sharp four-​color printing. The Autumn Press staff was very friendly and responsive at all times. Programs were delivered on or ahead of time. I highly recommend this printer.

Autumn Press designed and printed my wedding invitations and thank you cards. They were fast and provided amazing quality and customer service. I would print from them again in a second! LOVE them!

Autumn Press helped me with quick turnaround for an inexpensive and highly professional campaign flyer copy run. I will definitely use them again.

This was my first time working with them. Fantastic customer service, they make it happen. They are super easy to work with, their site has great template tools you can easily download, I was able to upload my files to their ftp super quick. they’re union.
I don’t know if their pricing is the best, but I know I’ll be back for the next print job…

Ditto to all of the positive feedback.
I moved 3,000 miles away, and Autumn Press is still my go-​to print shop. Good prices, union workers, high quality, short turn-​around time. Everything you could ask for.

Autumn Press has been great to work with. I’m running for school board and have been using them for all my campaign materials. The customer service is very responsive and they’ve gone the extra mile to get us our materials on tight deadlines.

Wow, I am so glad I found this print shop! I used to do my printing over the internet, since it seemed more convenient and easy, but not so!
Autumn Press has an outlet right on Mission Street around the corner from me, and they rock! I had some business cards printed, and the color wasn’t quite right, but I was going to let that go because it was close enough. Next time I talked to them and mentioned it to them they were really apologetic, and they took full responsibility and redid it right. I really appreciate that kind of business ethic.
So a few days later I needed some postcards printed, and they turned that around in less than 48 hours on very short notice, like: It’s Tuesday night, I can have the art work to you by Wednesday night and can I have it Friday? And that was a «No problem». The service is absolutely awesome.
The internet is overrated. Go to the real people!