Dunkin’ Donuts

I would give this place a zero star if I could. If you believe in black holes in space then I found one on earth. Once you pull up to the drive through you entered the black hole. I have waited in line for up to 10 minutes for a cup of coffee. I liked it when people start blowing their horns. If you don’t mind being late for work this is the place for you. If not avoid this place. The worst ever!

Berkeley, Ill Dunkin Donuts customer service includes calling me an old crab that needs to get layed, throwing a wadded up $ 17.39 ball with heavy change at me. Yelling at me to get out and. threatening to call the police in front of my 14 and 10 year old grandchildren, and other customers. I am handicapped, needing a cane to ambulate, plus I am 70 years old. If you condone treatment like that for handicapped and elderly people, then give them your business.

not much room for a drive-​thru line but good coffee

Out of all of the Dunkin Donuts near me, this one makes the best Iced Coffee. I don’t know why it’s so much better than every other DD, but I won’t complain. Raj is super friendly and all of the employees here are fantastic. Parking is a little tricky and the drive thru always takes forever, even if you’re the only one, so if you’re in a rush I suggest just going in. But this is my DD of choice!

I’ve gone here at least 3 times and each is a disappointment. Ice tea drinks are heavily infused with coffee tastes. Donuts seem to always be unavailable. The worst for me is listing off two donuts and being told both are out. But when I ask what IS avaiable I’m greeted with «what do you want?». I ALREADY told you… twice.

Normally this Dunkin Donuts is pretty good, but today they were a wreck. My buddy always gets a medium coffee with cream and sugar and a blueberry bagel twist. He has made this same order dozens of times and they know him as a regular. However, today he added a twist: he had a coupon for the bagel twist.
So he pulls up to the window after ordering and we run into the first problem: the bagel twist was left off the order… My friend quickly adds the bagel twist at the window (he’s already handed over both his debit card and the coupon.)
So the bagel twist is bagged, the debit card and receipt are handed back and we drive off. Problem 2: the bagel twist wasn’t glazed. Minor problem, but my friend doesn’t like being deprived of carbs, especially the sweet ones.
Final problem: they don’t ring up the coupon! They have no problem taking the coupon, but they seem to have a problem applying it. Cmonnnnn!