Subway

Wow I really like breakfast only $ 3.75 loved it good price and healthy too. thanks for delicious food.

Update: July, 2014. Not sure if the store has a new manager or owner, but it’s much better now! We stopped in one day when I saw 3 or 4 other customers inside, and 2 ladies working the counter instead of an empty store and one slacker employee dude playing on his phone. The ladies are friendly and fast, and make great sandwiches. They are very professional, and the food is fresh, and the orders are accurate.

I’m not sure exactly what to think about this subway. Sometimes the sandwiches are incredible, other times the bread and chicken are stale, the watery sauce applied makes the bread soggy in 5 minutes, and they’ve even gotten my order wrong once, or twice (…). Basically every time I go there is a 50 – 50 chance in me getting a good/​bad sandwich. And the reason I go there now is because it’s probably the healthiest food I could get in under five minutes when in a rush.

Wow… this Subway location is freaking G-​H-​E-​T-​T-​O~!!!
If you have coupons, they don’t honor them.
They give you lots of bs excuses.
Bread not fresh.
They refuse to toast your bread when requested.
Vegetables not fresh.
Meat too dry.
Meat had hair in it.
Meat was questionable.
Sauce was watered down.
Took one bite, then gave the rest to a hobo.
Thank god it was only a 6″ sandwich.
WTF SUBWAY?!

I wrote a previous review regarding this Subway at 1615 Solano Ave., back in February. I tried to link it to this review, but couldn’t get it to work. Therefore, I used the old copy & paste method. LOL! Here it is:
This Subway has changed significantly in the last two years. It took over new ownership & new management. The service has improved drastically! The staff takes great care in making sure that your sandwich is made exactly how you would like it. The management/​owner is very friendly and concerned about his customers wants and needs. He has even taken the time to personally go visit the local surrounding businesses, including my office, to introduce himself and offer special coupons and deals! How sweet is it that a new business owner takes the time out of his day to care enough to get to know his neighbors!
This Subway needs to be given a new chance guys! I know that in previous years, their customer service and care for their customers really sucked! I would have given them a poor review back then as well! I thought they were so bad that I even stopped patronizing this establishment, even though it is nearly next door to the office. But for the past couple years, after the new owner took over and hired himself an awesome staff; they have become one of the better Subways by far! Give these guys a new shot! They deserve it!

The bread here is almost always stale. Once I took ½ of it back and showed them the stale bread and they told me it was because it was toasted, but I didn’t have it toasted! I went back months later, and when she took the bread out, I asked her if it was soft, because sometimes it’s not and she said yes. Then I took the sandwich back to work and guess what? The top is crumbling off because it’s freakin’ stale!
This Subway needs to get their shit together. They are doing something really wrong with the bread and I’ve only experienced this at THIS particular Subway.

Great employees, but poor ownership.
I used to love this Subway and the girlfriend and I would spend about $ 300-​$ 400 a month buying sandwiches at this location alone (it was our go-​to-​spot for food). The location also had coupons that were a good deal. Many of the employees were very nice and a pleasure to be around; However, everything changed for us the day we ran into the owner…
After presenting a coupon to the subway employee and she made our sandwiches accordingly, upon ringing up the total the owner ran over and said we had to pay full price. He claimed that although we were using the coupon correctly (clear as day to us and his employee), he said that «subway corporations messed up the menu» (that they send to every store, by the way) and charged us full price (this is even after he admitted we were right). In sum, the «corporate mistake» was a lie to get us to pay full price after-​the-​fact. Not a great business method for keeping customers.
Instead of dealing with bait-​and-​sandwich tactics, we now spend our money at a different subway who respects and appreciates their customers.

I’ve had a consistently pleasant experience in this Subway the four or five times I’ve visited it over the past couple of weeks. Staff was very nice and helpful, the subs were fine. There isn’t an overabundance of seating but I managed to get a seat every time.

The other reviews for this place aren’t very good, but I didn’t experience any of their troubles. It’s just what you would expect from Subway. They also have ice cream, which is pretty cool.

There was a change of management & this place is sparkling. Friendly, fast customer service. Clean. Also they offer Double Rainbow ice cream. I really like this place.

Wow. Great service with a great sandwich. New Management is great its a totally new store now. The store was clean and staff was very nice. Manager took his time to appreciate my visit. definitely much better the previous people. Finally we have a great Subway in the neighborhood.
Will go back for sure…

OMG! This place is horrible! Their sandwiches taste like any other Subway sandwich so you can expect that. Which is what it is… what makes this particular Subway so horrible is that their service is terrible!!! I used to come in here all the time on my lunch break, and get ice cream (they serve Bud’s) and I would always pay with my ATM card. I understand that this can be frustrating for a small business, but it’s illegal in the state of CA to have a minimum (although I heard this is changing) and second if it was a problem they should have said something the first time I came in. Not the 10^th or whatever… so this grumpy old lady is refusing to sell me the ice cream if I pay with my card, Whatever, I’ll just never come back, There are MANY other places to get great sandwiches and ice cream on Solano, this place just happens to be conveinient to my work… but so is Safeway. Anyway, I vowed to never go back.
Then recently I see I sign that says they are under new ownership. So I think I’ll give it another shot. Plus, I had gone around to a bunch of other places and couldn’t get a Tuna salad sandwich on this particular day, which is weird because i usually can.
They took forever to even take my order even though their are two of them behind the counter and no line. They were working without any sense of urgency which isn’t the way to go when you are a Subway. When they finally made my sandwich the guy put hardly any tuna on it. I had to ask for more because he just spread it on there like butter. Then I had to wait a long time just to pay. The guy was rude as well as slow. I will never go back. This place really needs to work on their customer service. It’s horrible! I can see that nothing has changed here. I’ll stick with Safeway for Tuna Salad sandwiches. better quality and most importantly, they’re quick and FRIENDLY!!!

the hot pastrami sandwich that they advertised looks so good on TV. I tried it last week and it is nothing like the picture. Not cheap either.

Barf! this is the worlds crappiest most ghetto subway! I would change their name to «stay-​away».
I had my turkey sandwich handed to me with mustard all over the bag,(which stained my shirt) and a bunch of attitude from the highschool aged brat who made it and the older lady who was running it. they need some lessons in customer service.
all that for a soggy sub.

We ate at this place a month ago, my son got really sick a few hours after we ate there. We had ordered their standard footlong sandwich which was for 5 bucks. He got chicken breast on toasted white bread with everything on it.