The Professional Tree Care Company

We needed to remove two trees in the courtyard of our condo project. The Professional Tree Care crew were amazing and very professional. The way they cut the tree and moved it via crane was finesseful and done with precision and care. I highly recommend them for any of your tree care needs.

Took down a very large redwood in my yard that was right next to the house. Scaled the tree and, using a crane, cut the tree section by section and lifted it over the fence to a waiting truck. Accomplished this safely and without damaging the house. Ground the stump using grinding machines. Would be a 5-​star review except that it took me a few phone calls to get them back to complete the stump grinding.
Still, I would highly recommend this company. They were on schedule, very professional, cleaned up all the mess, and accomplished the tough tasks safely. Their price was better than competitors, due to the fact that they own and operate their own lumber mill, and by planning to harvest and sell the wood, they were able to offset some of the cost of removal.

I had a rather stressful situation in trying to make sure an old coast live oak was protected and healthy long term throughout a neighbor’s fence building process. Ruben and Marti were so professional and responsive they made the experience a very good one. The fact that they both so quick in their responses and caring in their attitudes and knowledgeable in their information could not have been more impressive and reassuring. Thank you very much Professional Tree.

The Professional Tree Care Company did a great job trimming my way overgrown apple tree. They were prompt, on schedule, gave me good advice and did a great job, including clean up. I highly recommend them

This company is excellent and I would highly recommend them. Outstanding customer service and attention. When you have a tree fall across a drive in a rain storm it can’t wait.

I’ve been helping a friend get his yard in shape. We hired Professional Tree to come out and do some pruning on a couple of maple trees and help us remove a huge section of bamboo the previous owner had planted.
I admit I was worried that the bamboo would be a massive job. Francisco’s team had it cut down, ground the stumps and roots as much as they could and clean out the area in half a day.
The maples really needed a lot of TLC. The one in the front got thinned out to keep the wind from tearing up the canopy. The one in back had some dead branches removed and it got shaped up a bit too. We happily took the wood chips from the crew for the flowerbeds in front.
When I look at how much time Bob and I would have spent doing the work ourselves (and lets face it, there is no way we’d be climbing up a 30 foot tree with a chainsaw), renting the stump grinder, and hauling the bamboo rubbish to the dumps, the cost of the work was money well spent. Let’s face it, sometimes you just need the pros. We’ve already decided that Professional Tree will be back next year.

My neighbor and I had some concerns about some Eucalyptus trees behind our properties after one of them had fallen. I allowed Professional Tree Care Company to access my driveway to get at the trees. In the process, their crew of 4 used by driveway as a hangout leaving trash all over the place. By the end, they had damaged my garage door, the storm drain on the corner of my garage and the plantlings next to my driveway. Worst of all, they left 4 feet of dirt on my driveway so that I couldn’t park any more. Initially, they said they would help but never followed through. Sadly, I now have taken them to small claims court. Be wary of Craig and the owner, Brian… and certainly do not pay them until they are finished and have cleaned up the area.

i am giving them a four star because of my interaction with them and how they handled business. They came out as scheduled and talked to me to see what I wanted/​needed to do. Prior to that, when I made the appointment, it was handled professionally on the phone. I had to call the day before and made last minute request to shift the time of the appointment due to work and they were very accommodating. The gentleman showed up on the dot and walked around the property with me, listened to what I wanted to do and also give his input. I think the next day or so, an estimate came through via an email and a few days after that, they also sent a hard copy of the estimate via the post office. I didn’t go with them because another company had a better price (not by much and their prices are competitive but for me, I had a budget that I had to stick to and the other quote was closer to my budget). Anyway, I am rating them again on their professionalism and how they handled things. I had 1 company who blew me off after scheduling time with me. Two other ones didn’t even bother to return my calls/​msgs. After all of that, I really appreciated the way things were handled here even though I ended up not hiring them for the job. I know who to consider, though, for future needs.

On the plus side, I called on Friday and they met me Monday to provide an estimate for removing and pruning several trees. BUT, I discussed the same scope of work with 3 licensed contractors. Two quoted $ 4,200 and $ 4,400. Professional Tree Care quoted $ 15,000! They may be excellent, but I’ll never know.

Professional Tree Care removed three large cypress trees from our property. Their work was excellent! Polite crew, competent, careful. Cleaned up each day. Communication could have been a little better (e.g.: just which day they’d arrive to begin the project) but in retrospect they did the job and did it well, on time, to our satisfaction, etc. At the quoted price, similar to other bids. Highly recommended!

Brian Fenske– the owner of Professional Tree Care is one of the most knowledgeable arborists in the business. Although his bid came in a little higher than the three other companies we contacted, I ultimately went with him because of his professionalism, commitment to customer service and because the company had a crane and other impressive equipment needed to perform some very tricky tree removal for our Berkeley Hills home. We are 100% satisfied for choosing Professional Tree and would highly recommend this company to anyone who wants to get the job done and done right! Thanks Brian. You and your crew were amazing!

Previously I had positive dealings with this company but something has changed. On 3 recently occasion Professional Tree was quite late for appointments and a number of messages I sent to them received no response until I sent follow-​up messages.
In addition to these frustrations I received a quote from them that was extremely high. I had similar work done by another company for far less.
Perhaps the worst experience I had with them involved cables they’d installed to stabilize forked trees a few years ago. I was having difficulty confirming that they were still in place so they sent one of their arborists out. He claimed that he could see one particular cable that I was unable to see. He seemed quite sure of himself until I happened to locate they cable lying under some debris at the base of the tree! It had pulled out and fallen and was obviously not still in place as claimed by the arborist!
Unfortunately I have to recommend not dealing with this company. As an alternative, I’ve had good luck recently with Garcia’s Professional Tree Service.

I should note they didn’t do any work for me. I called to have a quote on removing some tree stumps. Greg came out and provided an estimate and said I’d receive an email confirming the estimate that day. I called several days later to follow-​up and he said the office had some questions and he replied to them. He said I’d receive the estimate the next day. Several more days have passed and still no estimate.
I’d rather they just told me they didn’t want the job. I’ve called a few other companies to come out.

The work in my back yard was done earlier this year. I had a couple of trees removed.
The good things: They removed all three trees and all the debris. They used a large crane to do so and didn’t damage my house. The price, I thought, was very reasonable.
The bad things: Communication was particularly bad. The arborist said he’d be there at the end, and wasn’t; he also didn’t respond quickly to my email and phone calls later. They didn’t treat the stumps so they wouldn’t grow, as agreed, and had to be called back for another day when I could finally get hold of the company. And, worst of all, they left two large holes in the grass of my backyard.
My advice to those who use them: keep on top of the situation, inspect the job immediately afterwards, and insist that your arborist be there so you can talk to him or her.

We’ve had them out to do more trimming on the Japanese Maple in front and take down more of the plums in back.
The arborists/​estimators are really friendly and knowledgeable.
And the crew that came to do the work was so fast, organized and clean, I might have not known they’d come by, but only because they had knocked to tell me when they got there and again when they left.
They live up to their name.

These guys did a good job with removing a large tree from our property, and trimming two other smaller trees that had gotten out of hand. The arborist who came out to meet me and discuss the work was very knowledgeable, and kept the well being of the tree in mind.
One thing that bothered me was scheduling the job. It was done in March, when rains were on and off throughout the days. This caused my appointment to get pushed back quite a few times because emergencies came up that they needed to get to first. It was a bit hard to get their attention to work on my problem, but when they did, things went smoothly. But I do think that they are geared towards larger jobs, which I think explains the delays I experienced.
Pricing was very good. I had two other quotes that were somewhere around 25% higher!