U.S. HealthWorks Medical Group

This place is pretty bad from the fact that they schedule appts then treat you like a walk in to the dirty old equipment and rooms. When I spoke with the manager regarding the way I had been treated and the length of time I had spent waiting on them, she suggested that it was my fault and that they were not in the wrong.

First time here for a check up, I found this place on my insurance website, my experience is beyond bad. The front desk people are lazy, not professional, super super bad attitude, no manner. This person should just work as a bath room cleaner because shitty attitude belongs in the bathroom. Not will to contact my insurance company, made me drove home to find the phone number when she can just turn her lazy head over and look at the numbers posted on the wall! Trying to ask me to pay more money for visit when my insurance company told me no need to pay that much. You know what, this place made DMV customer service look good! Never ever ever ever ever visit this place! You will be doing yourself a favor, because you might get more sicker after visit this place!

Let me preface by saying this is the first review I have ever given on Unilocal.That’s how strongly I feel about this doctor…
This is a review for and only for Dr. Jing Hsieh, the hand specialist. (I have found the PT team, especially Gina, and Dr. Jane Gardner to be fantastic.)
Today, I went to a follow up appt with Dr. Hsieh… Here are my thoughts…
She clearly hadn’t made any effort into remembering my case because she wrote me an identical prescription for a wrist brace I already tried and didn’t like.
She never looked at my wrist or arm, not even for a second. (Even though she dedicates an entire 6 – 10 minutes to you!)
She told me my pain was not activity preventing. (Even though I have had to quit my computer job and shift my career entirely. Even though, I can’t scrub the toilet without being in pain for hours or answer any emails for more than and hour or two without being in pain for the rest of the day.)
I told her I had new numbness in my wrist, so she told me that I should stop wearing my brace because thats what was doing it. (Even though she didn’t look at the brace or my wrist or want to know where the numbness was) Oh and then later telling me all I can do to get better is wear said brace.
She told me, surgery will never help me and I have to just live with this pain for the rest of my life, but it’s «not that bad because it doesn’t affect your daily life activities.»
On the work status report she selected «IMPROVED AS EXPECTED» Even though she never looked at my injury or tested anything except for a hand grip. When I brought this up she said «When you have been doing this for 30 years, you can tell.» Uh… what?
Needless to say, I walked out in a huff and will never recommend her or return to her again.
Good Luck to those subject to her cold, ineffective guidance, and care. I urge you to get a second opinion.

There is No Parking for this place! I had to Park 3 blocks down the street. Staff was ok waited 40min for drug test. I just hate that there wasnt any parking. I had to park my car on a sketchy street

Strange all the negative reviews. Normally I am very disappointed with most medical experiences like doctors, hospitals etc, but this place was great. I went in for a physical and TB test without an appointment and was seen in less than an hour both times. Everybody was very nice and helpful. There was a problem with the authorization for my exam and they went the extra mile to call around and get it for me. When I went back for the TB results I was seen in five minutes. Though the physical was perfunctory the doctor was very kind, shy even, not the typical arrogant type usually encountered.
For both my visits I got there early, before 9am, that is probably the trick to getting fast service. Thank you to all at US Health Works.

Worst place ever. I would give 0 star if I could. Wait there for 30 mins for a specialist while i already had appointment set. Afterwards been told the specialist is still seeing two more patients. Done with that place.

Fuck this place!!! stop replying to our low reviews and start fixing this place up! I came here with my girlfriend. When she called they said it was going to be 10 minutes, mother fucking 2 hours and a half later she was still there. I was SUPER late to work and worst of all she gets some «dr» person who is coughing up a storm… «sorry i am sick.» WHY IS A DR coughing on on her patients… dude???
this is more than shitty doctors, this is more than shitty front desk staff… this is shitty administration. the reason why it takes so long is cause somebody is cutting corners and trying to make more money. you are literally what is wrong with america. fucked up health system. people who don’t care. how do you sleep at night knowing that you are fucking up society?
ps. this place is a joke. i been to poor counties better health system.

After being a patient in the Worker’s Comp arena for 6 months, I get how slow and painful the process can be while trying to get medical treatment. U.S. HealthWorks Medical Group in Berkeley is not super different than other occupational and urgent care centers. Long waits and lots of paper work… you know the drill.
BUT, the people who work their make all the difference. When you go there for a visit, really make the effort to get to know the staff there (front desk and Doctors.) You won’t regret it. Their staff (especially Maria and Dr. Sreedharan are exceptional at what they do. Maria couldn’t have a tougher job, dealing with insurance companies and people in pain but she always follows through and makes sure to tell you to have a nice day-​which you need to hear when you are in pain and trying to get through the whole process.
If you can (even though there are long waits) go see Dr. Sreedharan! He helped diagnose me with something that no other Doctor could catch. I am so grateful and he is worth the wait!

I waited 50 mins to see a nurse… After a 5-​min run through all the vital signs, visual test… Im led into another room… And now it’s been 20 mins since I’ve been left alone, waiting, again, in the MD exam room… It doesn’t help that I can hear people outside talking and laughing… Am thinking they forgot I’m in here… I’m getting pissed!
Finally done by 2:40pm! They’re getting 1 star for that one guy who actually cared enough to check on me when he saw me standing in the doorway after the doctor checked on me, looking lost! and proceeded to assist me in the remaining test that had to be done.

Worst urgent care experience of my life!
I was stuck in the waiting room for three hours before they took me back to a hallway to take my vitals. They had «The Pacifier» playing in lobby and I had to watch it two full times before I got taken to my room, and though I like Vin Diesel as much as the next person, I was in a lot of pain and thats not exactly what you sign up for when you’re seeking supposed «urgent care».
The doctor didn’t come to my room for another thirty minutes, and when she finally showed up she was no help at all. I explained my symptoms in detail, how long they had been going on, which medicines I tried, which ones didn’t help, etc. I’m not new to hospitals so I know the drill. She poked and prodded and told me to take one of the meds I said didn’t help and to see my primary care doctor. SERIOUSLY? No tests. No advice. No new medicine to try. Just «Try what hasn’t been working and I don’t know what I’m doing so ask someone else.»
I ended up going to a different urgent care. Ran some tests, and it turns out I just needed some antibiotics.
Moral of the story: If your issue is truly urgent, FIND ANOTHER URGENT CARE

Awful. I was told that I would be seen if I arrived by 5pm. That was a lie. The doors were locked before 5pm. I had even called several minutes before that I was in traffic right before the Ashby exit on the 80 and told them I would be there right at 5pm. They said that would be fine. I pushed my way after people left, and the front desk staff told me she would ask the doctor if he could see me. She disappeared for ten minutes, then came back and said he was gone for the day.
The employees here are the epitome of not giving a sh*t about your job or people.
I had a simple infection on my hand and only needed a prescription. They could have saved me from a night in the ER in two minutes.

I came in here for a drug test for my job background check.
I’m surprised by the responses here. The staff was incredibly nice. The nurses remembered my name when I came in once before to schedule an appointment.
The wait was no more than 15 minutes for me and I was a walk in.
Obviously, don’t come in during rush hour.
Came in around 4:15 on a Thursday and had a delightful experience.