I first saw Jenna and a sampling of her gowns at the Novi bridal show and since I hadn’t started the search for my gown yet I signed up for an appointment blindly. From the way her gorgeous gowns looked I was afraid her dresses would be completely outside my budget. But I thought it would be fun even if the prices weren’t for me. I was so wrong!!! When I walked in with my bridesmaids my matron of honor spotted my gown right away!!! It was unique even among the already classy and unique gowns Jenna has in store and it was something I had failed to find trying on at least 50 other gowns at other stores!!! I was so relieved and overjoyed! At the previous store I had started crying from frustration!!! The experience only got better from there. Jenna and her mother-in-law treated me like family and took all the time in the world making sure I was comfortable with my choice and getting to know me and about my fiancé. Jenna also went above and beyond to order extra beading from the gown for a personalized veil. They are extremely familiar with customization as they design most the gowns themselves! Jenna was also very observant that the designer of my dress sent a sample to her store without lining, causing the cups to be very apparent. She went ahead and arranged for extra lining for my dress at no cost or headache to me since she knew that was the right thing to do. Once the dress came in it fit like a glove! Man do they know their stuff! Finally true customer service in this world! I whole-heartedly recommend for every bride-to-be to check out Jenna in White. Hopefully you will find your gown but either way you will at least experience how true«bridal» is supposed to be. Take the chance! :-)
Julia C.
Évaluation du lieu : 5 Royal Oak, MI
Jenna and Mona are amazing. They are wonderful people and they really care about your wedding day. They are so passionate at what they do. Mona and Jenna’s dresses are soooo beautiful. They have every style and design you could imagine. They can also tailor the dress to what you want– I wanted extra sparkle and some other changes and they made my dress better than I could have imagined. They are very accommodating and go waaay out of their way to make sure you’re happy and you have everything you need for a perfect wedding dress. I tell everyone I know, whether they’re recently engaged or not, how wonderful my experience was. Jenna is so flexible and accommodating. Both Mona and Jenna had so much patience with me and my family, even with my 2 year old nephew running around their shoppe. They were both so sweet with my nephews– they had fun being there too! I can’t emphasize how beautiful the dresses are. Not only are they beautiful but also very unique– no one else will have your wedding dress if you shop here. The process of getting an appointment to try dresses, getting the dress altered(or for me made based on my measurements since they didn’t’ have my size), completion of dress, and payment was the easiest process ever! Everything was so easy. I can’t believe how fast Mona finished my dress. Overall, just an amazing experience. I recommend this shoppe to everyone, engaged or not!
Rosie P.
Évaluation du lieu : 5 Clawson, MI
I called the shop on a Thursday morning and Jenna answered(must’ve been her cell) because she offered to open up early for me because she knew how anxious I was. See, I had a bought a dress almost a year before and really hated it. It was only a little over month before my wedding when I decided to buy one that I actually like so there was a huge time crunch. Jenna is soooooo kind, accommodating, professional, and really knows how to treat people that come into her shop. She wouldn’t sell you a dress that you don’t like or can’t be altered for you — she wants her brides to be happy customers. She picked out 3 dresses for me since I asked for something lace/form fitting. The first dress that I tried on is the one that I ended up purchasing as it gave me «that feeling». Even after I bought my dress she kept in touch. I took my dress home since I bought it off the rack(sample since I needed it for a wedding 5 weeks away). I took it to a seamstress that Jenna recommended who is across the street from her shop. Jenna came by during my appointment with the seamstress to say«hi» and make sure that everything went well. She actually cares. She went beyond what I would expect, and I really appreciate it. I didn’t realize until day after I bought my dress that her and her mother in law actually design all the dresses in her shop! I’m even happier knowing that my dress is super unique! She sells a wide variety of dresses so I think that most brides would be able to find a beautiful dress. Go see Jenna and get your dress!